118 results found
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TWO BOOKINGS
WHY TO WE NEED TO MANUALLY ADD THE GUEST IN THEIR RESERVATION?
IF THE GUEST MAKES AN ONLINE OR AN WALK IN RESERVATION FOR MORE THAN 1 ROOM WE NEED TO GROUP IT MANUALLY INTO EXISTING CUSTOMER??
IF THE GUEST HAS MADE TWO RESERVATION FOR THE SAME DAY THE SYSTEM SHOULD ADD THE GUEST BY IT SELF.
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Guest Residence
Due to Covid-19 and link with local (city) lockdown, it will become necessary for the hotels to have the Guest Residency data and not only the passport data.
1 vote -
Add some option on Guest in House Option
Hello,
For Guest in House list columns.
Could we add customized such as: nationality, source of booking, rate, etcThank you.
14 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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possibility to add documents to reservation
It would be great to have the possibility to add a document to reservation ( like attach a namelist ect for reception to write down names later on).
44 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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12 votes
Hello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Internal classification in most used order instead of alphabetical order.
When we look in a guest profile we have the option to put a internal classification. I would like the possibility to order these on most used classifications instead of alphabetical order. This to prevent putting guest by accident on the 'blacklist'.
11 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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9 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Option to choose or change guest preferred language in Commander
option to choose the language in a guest profile. Now many times the guest does not fill in the language and automatically becomes everything in english. We (as receptionist) want the possibility to do it manually
10 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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customizable rows in "add new customer" in group section.
It would be practical to fill all the necessary information straight from the "add new customer section" so we do not have to enter each profile just to fill few more rows.
17 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Language in profile guest
There is not enough language speaking choice in the guest profile. For instance, there is no "arabic". This could be improved
10 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Move a Credit card to another profile
Sometimes a guest fill out his CC details in another profile and the holder name is different. In order to have to correct informations, it would be good to move a CC number in another guest profile.
26 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Being able to put an EMERGENCY CONTACT in the registration card
Since we are responsible of a lot of people somehow, would be nice to have the option to add an Emergency Contact in the registration card that they have to sign when they check in house. In case of incident, we can contact a family member.
9 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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report with (Dutch) CBS statistics per month/period.
report with statistics per month/period, with per nationality stayed in the hotel: 1. the amount of guests checked out, 2. The number of room/nights stayed (at the bottom the totals per month/period, for each)
10 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Additional fields in profiles of guests
They suggesting is to be able add additional email address and phone number in the Profile of the guest.
28 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Remove experation ID field in South Africa
"Seems to be happening more often where our guests are asked an expiry for the SA ID. I dont see the point off asking the guest when there ID expires? Whats the point?"
22 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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INDIVIDUAL REGISTRATION FORMS WITHOUT ANY COMPLICATIONS
INDIVIDUAL REGISTRATION FORMS WITHOUT ANY COMPLICATIONS:
Would be quicker & easire if when creating a new booking for a return guest, who has checked out then checked back in on the same day, but 2 different bookings.
7 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Customizable customer classifications
Many people use customer classifications to keep track of specific types of guests. Although we have a selection available, some of them may not be frequently relevant to some properties' operations. Therefore, the ability to edit or customize these labels may make them more useful for daily tasks and procedures.
220 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap for the next six months and is unlikely to be delivered.
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Mark the necessary customer data before finishing the check in
In case of Spain, we must introduce the data of the customer to send it every day to the police. We have an issue, the check in process is too long and many times hapend that not all customer's data is correctly introduced to the profile... Then the police report is not complete and the report can not be sent.
Would be nice to can not save the data or finish the check in if the data is not completed.
A good option would be to mark in red or with a * the necessary data this way when you…10 votesDue to the lack of information about the idea, moving it as unlikely, if we get more details, the pablic status of the idea might change, thanks!
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Attach vouchers to customer profile
They want to have personalised vouchers attached to the customer and not the rate. So they could make an individual code that will give special prices for the rates or products for the specific customer
14 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Define customer communication language
In many countries, there are multiple official languages, meaning that nationality cannot reliably be used to determine a guest's preferred language for communication. A field for default communication language could then be added to customer profile to ensure consistency in all correspondence and also to prevent guests from receiving messages that they don't understand.
106 votesHello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
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