245 results found
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Placing a room out of order without having to move future reservations
If we are placing a room OOO it would be great for the system to automatically move the future reservations overlapping without having to manually move each reservation manually.
18 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create option to allocate reservations based on revenue
Provide functionality for auto-allocation of bookings to units, in order to spread revenue income evenly across owners. Rather than Top-Down, Bottom-Up, or Random, taking prior YTD revenue consumed by unit in to account would help spread revenue evenly and keep owners happy (particularly w/ Condo-Hotel types where individuals own specific units and put them in rental pools)
1 vote -
Tasks design when printing
When creating a task, the task looks ordered and systematic with spaces between the different points and can even be numbered. But when printing the list, all spaces and numbering is gone and its all just one long sentence. Would be very helpful to have the printed list to look like the actual task description.
3 votesHello from the Mews product team,
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Optional bookings
Optional reservations should not be confirmable without adding a credit card as guarantee, Big corporations cannot have control of reservations that the clients were able to confirm without a credit card as guarantee this can cause lots of no shows and issues.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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regrouper les produits sur la réservation (group the products on the reservation)
Dans la partie de droite de la réservation, il sera plus facile de lire les produits s'ils étaient regroupés en une ligne. Pour des longs séjours la liste des produits est vite beaucoup trop longue.
Par exemple au lieu d'avoir 9 lignes avec 1 produit, avoir 1 ligne avec les 9 produits1 voteHello from the Mews product team,
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Make the line between roomtypes ticker
It would be great if the line between 2 room types could be made ticker.
Now it's sometimes difficult to distinguish the line between 2 rooms.3 votes -
Late check outs possibility when using a space in space set up
While using a space in space set up, but NOT using different reservations in that space, it is now not possible to process a late check out for only one space. This is inconvenient, since in practice it happens that only one space needs a late check out and not the whole room/all spaces.
Our example: We have 2-room apartments that are a combination of 2 separate rooms, combined with a connecting door. The 2-room apartments can be booked separately, or as a 2-room apartment by for example a family. In the case of the family, the 2-room apartment is…
1 vote -
Allocation button
When there is a reservation that cannot be allocated and we fix the issue and leave the space available for it, it would be helpful to have an "allocation button" to just allow Mews to try once again to allocate those reservations in the red overbooked area, instead of allocating them manually one by one, and without having to use the Optimize Space Allocation button in the timeline (which could move other reservations that are not locked in place).
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Check box for T&L and Check Bok for Privacy Policy
Is it possible to have 2 differente check box during the reservation process? The content is too long to put both themes inside
Thanks1 vote -
Tasks for additional products purchased during reservation to be made for the Reception department
Once a guest purchases an additional product (wine, airport transfer etc.) along with making a room reservation, the Reservations department gets an automatic task.
As the Front Desk is the department taking care of organising this, it would be useful if you could choose to which department these tasks get assigned to.3 votesHello from the Mews product team,
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Can't "unallocate" a provisional booking?
We are trying to remove the unit number from a provisional booking but don't seem to be able to do so. this is something you are able to do with a confirmed booking. any chance this feature can be enabled for optional bookings too?
thanks4 votesHello Simone,
Thank you for your feedback. In order to confirm that we understand your request, are you referring to moving a reservation out of a space to an unallocated slot?
Kind regards,
Aldair
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Keyboard shortcut for timeline zoom views
I really liked the old timeline where you could zoom in and out using the mouse wheel.
It's nice that you can scroll the timeline using the mouse wheel now.
My suggestion would be:
Holding the macOS Command or Option or Control key + mouse wheel --> you can zoom in and out on the timeline.Same with Windows, probably simply the Control key + mouse wheel.
With this, zooming in and out would be much simpler than it is right now.
1 vote -
Out of Order rooms not deducted from room inventory when calculating the Occupancy rate
It would be nice to have the option in the set up to choose to deduct or not the rooms Out of Order from the inventory when calculating the Occupancy rate
Thank you3 votes -
Assign Task when Products Added
When a product is purchased, a task is created. If this task can be allocated to a specific assignee or department this would ensure no tasks are missed.
8 votesHello from the Mews product team,
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Add vouchers as a field to reservations
Add a field onto the reservation to enter a free format travel agent voucher number issued for billing purposes and to be able to print this voucher number onto the guest bill. This as we need to issue invoices for TMC's that include the voucher number to be approved for payments.
We electronically transfer the data via the API for all these invoiced bill directly to the TMC's for them to electronically process via their OCR system to issue payments. Using billing notes, users to tend to add additional information causing the process to fail.
10 votesHello from the Mews product team,
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When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well
When displaying Hotel Guest Name on the Timeline why cant you add how many occupants are in that rom as well ie Smith/Jones 2 or Jackson 3 which would be very helpful as a quicker view of how many guests staying instead of going over multiple reports and clicks.
7 votesHello from the Mews product team,
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Overbooking
It woul be really nice, if we can track the DATE of the overbooking on the left side of the room description (pink line) on the time line dashboard.
19 votesHello from the Mews product team,
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locking the rate
It would be useful to be able to lock the rate of a reservation when making price agreements for a one-time booking, just like you are able to lock the booking to a specific roomnumber. Now, when you or a colleague makes any changes to the reservation, you have the risk of changing the rate.
3 votes -
Link 2 different reservations
Sometimes clients book 2 consecutive nights through 2 different means. It would help the communication with housekeeping if the reception was able to "link" the 2 reservations together so it is clear that the same person stays in the room. Additionally, it would be helpful to have an automatic detection of this kind of things, like a notification warning us that a reservation has been made with a similar name a day before or after.
58 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Changing room numbers with house use rooms
Now when booking in a house use room it is set to one specific room.
Could it be possible to make a house use room behave as a "regular" reservation in which changing and locking rooms would be possible?3 votesHello from the Mews product team,
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