120 results found
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Simplify the Housekeeping Room Assignment Process
It would be helpful to assign Housekeeping from a single space status screen versus room assignment screen. The drop down could show all available housekeeping and you could assign one or two directly onto this screen. Today, you have to use the assignment tool with has filters and is a bit awkward as you need to filter than assign a housekeeper then rooms. When you select and second housekeeper the same rooms show up as the first and you have to remember you have assigned them. Also, for some hotels, stayovers are assigned 20 minutes and full cleans are assigned…
3 votesHello from the Mews product team,
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Inform users that there is an employee assigned to a floor.
When you unassign an employee from a space assigning a new one overrides the previous employee. Please add signal before you assign an employee to a room/floor which is already assigned to someone else.
3 votes -
Create task from space status report
It would be great if tasks and rooms could be assigned to housekeepers with one action. Instead of switching between "Space Status" page and "Tasks" page.
3 votes -
Room allocation
The automatic allocation should take the room status into consideration. Ex. we would like that it prioritize to allocate inspected rooms over dirty rooms.
2 votes -
Housekeeping Prioritisation List
Ability to allocate the specific rooms in order of cleaning priority
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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reservation report including internal use
When creating the reservation report each day, there are always the "internal use" rooms to be put on by hand - and therefore, of course could be forgotten....
It would be helpful, if these rooms also would be on this report automatically - like they also show up on the list "guests in house" by downloading to excel.
...and why they are not shown on the dashboard as arrivals or departures?
2 votes -
Tracking room sizes for Housekeeping
Within some states in the US, there is a maximum number of square feet (or metre) that an individual can clean during their shift. To help ensure that this limit is not being exceeded, it would help to have the measurements of the room listed within the Housekeeping part of Mews.
2 votes -
Block space automatically
We have rooms that need more time to be cleaned, which is why we have to block them for the night after the guests check out. It would be great if the system could do that automatically as soon as those rooms have been booked. As for now, we need to block the rooms manually everytime it is booked...
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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2 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Rooms with checkout on same day must be near to each other (good for effektive Housekeeping)
Rooms with checkout on same day must be near to each other, this would be good for an effektive Housekeeping. Can be optimized by booking.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Add voice massages in the internal Chat
Option to add voice massages into the internal chat.
People who speak multiple languages cannot write all words. This way you can simply send a short message with less hassle
1 vote -
Complex Nested Rooms
If 3 rooms can be sold as AB, BC, and ABC, we currently cannot allow for multiple parent rooms (blocking AB and BC from BOTH being sold)
1 vote -
Dedicated app for housekeeping (similar install as the Kiosk)
We have about 9 hotels and I have to install A LOT of tablets for housekeeping. It takes ages to install and configure this. Since you have to configure the Android tablet from start, with Google accounts etc.
While the only thing they need is the Housekeeping app.
It would be time saving if you could install the housekeeping app on a new tablet just like you install the Kiosk. (boot the new tablet, scan a qr code and it's installed. Easy as one, two, three)
This way the tablet is locked and you can only use the housekeeping app.…1 voteHi Tomas,
Thank you for sharing your feedback with us.
We allow for a little more flexibility so that the housekeeping app can be used on devices that are dedicated to housekeeping teams as well as devices that are not dedicated to teams.
For cases where you have a single device dedicated to housekeeping we suggest making use of the native functionality on the device called "Guided access". Activating guided access will lock the device in a single application.
It is unlikely that we will mandate this for the housekeeping application, hence we recommend making use of the native settings.
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Show rates and products in commander App
I would be helpful, if the housekeeping could see stay products which could for example be a fruit basket or pralines in the room.
We have some rates for Specials that require a certain preparation from the housekeeping. Therefore it would be helpful, if the houseekeeping team could see the products and rates in their app.1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Nom client application MEWS
Bonjour,
Est il envisageable de faire apparaitre le nom du client dans l'application MEWS - espaces, juste a droite du numéro de la chambre
Merci ?1 voteHello from the Mews Product team,
Thank you for sharing your feedback with us. It is currently possible to view the name of a guest the has checked in from the Mews Mobile app from the spaces section.
In order to view this information, select a room, scroll down and you will be able to see the name and details of a reservation that is currently in a room.
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Ability to Assign Filtered Spaces to Housekeeper that has not been assigned - Assign from Space Status Screen - Reset Room Assignee each day
Currently in Mews, if you assign filtered spaces in the room assignment screen example Dirty, first floor, then select the housekeeper and select all rooms, the complete list of rooms of the first floor appears. You select the rooms you with to assign to this housekeeper, click Assign. Then you want to assign the next Housekeeper to the remaining rooms and follow the same process. However, when you choose spaces, the complete list of spaces (example Dirty, first floor) reappears and you have to remember which rooms you have already assigned or you may accidentally override the assignments already given.…
1 voteHello Mewsers,
We are very happy to announce that we have released functionality that will automatically remove the previous assignee from the Space status report in Mews.
Please visit our release notes page for more information on this update:
https://releases.mews.com/en/automatic-removal-of-previous-assignees-from-the-space-status-report
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Direct link/download the api for the Mews App
Have a link to directly downlad the api for the Mews Application for android and apple phones. As we have company pads and phones and do not want to use our private gmail accounts to access google appsstore.
tia
1 voteHello Niklas,
Thank you for sharing your feedback with us. We have reviewed your request and searched for options that can solve it.
In the Apple AppStore, it is only possible to download an application via the store. As commercial developers, we are not permitted by Apple to provide an alternative means of providing access to applications listed in the AppStore.
I the case of Android, it would be possible to provide an .apk file that can be saved locally on a device. However, the biggest limitation here is that for applications installed using this method, we unable to automatically update the application. This would lead to security risks for the file, as well as the risk that a user will lose access once the older version of the application has been deprecated.
For the reasons listed above we are unable to provide an alternate means of accessing the app…
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Moving a reservation and keeping the new rooms status
When you move a reserveration from one room to another, both rooms become dirty. Is it possible to add an option in stay for the new room (which is inspected)
to stay inspected.That the room that the guest has moved to stays inspected. The prior rooms can stay dirty just the new room keeps it status. As after midnight inspected rooms become clean then dirty after housekeeping intervall. This way we can keep track of linen change and don't have to manually change it after every move.
Just have as an option if other hotels don't use the system…
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Add reservations states to space assignment form
I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.
Please may you add the filters for example dirty departed and departing in space assignment form.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Testing Webhooks
Some kind of description in this field
0 votesRemoving test
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