120 results found
-
Add space status state `Dirty (Legionella)`
Add space status state
Dirty (Legionella)25 votes -
Sort space status report per building, then floor, then spaces
Add an extra column on the left of the Space Status report to divide spaces by building, then floor, then spaces.
10 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
-
29 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
-
Customer notes in Commander App
As housekeeping complete their daily tasks, they often add special items to prepare for arriving guests. For this reason, it's very important that housekeeping staff is up to date on any notes or special instructions that come along with each assignment. Adding customer notes within the Commander application could provide much needed insight, so your staff will always be informed of important facts and ready to welcome your guests properly.
131 votesHello Mewsers,
We are very happy to announce that you are now able to view reservation notes in the Mews mobile app.
In order to view notes, select a reservation in the Mews web application > and add a note from the properties tab. Once the note has been saved, you will be able to view the note in the space details section of the Mews mobile app.
-
Shift handover reports
Implement shift handover reports for employees to pass on to the next shift leader
101 votes -
Attach photos to tasks
It would be helpful if the task section had the option to add pictures when creating a task. This is essential for both cleaners and maintenance team where having a picture that shows the issue is vital.
57 votes -
Assign housekeeping to specific space
To keep up with housekeeping schedules and provide more options regarding assignment possibilities, admin users could choose to assign spaces to specific housekeepers for cleaning. This functionality could help make scheduling more flexible and improve your operations through customization.
45 votesHello Mewsers!
We are delighted to inform you that we have now released a new space assignment form.
The new form will allow you to assign individual spaces to housekeepers, as assign your staff to specific floors or categories.
Visit our release notes page to learn more about this awesome new update.
Kind regards,
Mews Product team -
Sorting for spaces in housekeeping application
Sort spaces in some other way than floors
8 votesHello Mewsers,
Thank you for sharing your feedback with us.
We have now added multiple new ways to sort the spaces in the housekeeping application including, the state of the room, the services present in the property, Space categories & space classifications.
In addition to the above, we are currently developing the ability to search for specific floors.
If you would like any additional ways to sort spaces in the housekeeping application, please do let us know.
-
8 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
-
Privilege: Commander Application only
The Mews housekeeping application allows easy communication regarding the spaces being cleaned. However, unfortunately, if the application is being used by the housekeeping staff, those members also have access to the web interface, which includes reports and other sensitive information. Restricting this access could help protect your data and also give only information that is needed for each position.
39 votes -
Batch update of space status
Change all room status to a status in a single action. Restrict this with a user right, as only Admins should be able to perform this action.This will help our Implementations team when setting up of the property & in case of reconstructions. It takes quite a while to change 200 rooms to 'Out of order' and place a note in it.
29 votes -
Automated 6pm status processing
Optional without CC until 6pm, then canceled automatically and CC required if you'd like to rebook
6 votes -
Bed type differentiation
Spaces can vary based on the type of beds that they are furnished with, which is often important for housekeeping to know. Adding support for different bed types and arrangements could help clarify assignments for your housekeeping staff and minimize confusion for guests.
Support different bed types i.e. Twin, Double etc
25 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released.
You can set up the bed type definition on the space category level in the Mews web application. Open settings > services > space categories > select Space classification and add you preferred bed definition for example "Standard twin".
Thank you again for sharing your idea!
-
Turndown service support
Providing a great experience often comes down to the very last detail, which is why little things, such as turndown service, can make a big difference in a guest's stay. As an additional space status, including turndown as part of your operations, could help add that special touch to guests' rooms during their stay.
22 votes -
Stay products in Commander App
As housekeeping complete their daily cleaning schedule, they are often responsible for restocking minibar products or other room amenities. Therefore, adding stay product details within the Commander application could provide stocking information and reporting capabilities so that each room is prepared exactly right for the next arriving guest.
21 votes -
19 votes
-
12 votes
-
Change day in Commander app
Add the calendar to the Commander app, to be able to jump to a date other than today.It's in the report, so add it to app too. Used for planning by HSK executive.
12 votes -
Automatic space status when House use ends
House use rooms should set a space as clean at the end of a stay.
9 votes -
Testing Webhooks
Some kind of description in this field
0 votesRemoving test
- Don't see your idea?