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358 results found

  1. When preparing the bill for customers, there are solely two displayable options available.
    1. Display detailed products
    2. Display everything together as package

    The problem hereby is, that this must be changed in the backend and is set for every invoice immediately. There is no flexibility at all to display the bill differently and spontaneous. In my eyes, this is a must have as sometimes it is necessary to show the invoice as a package and for business travelers for example in detailed.

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Allow specific transactions to only be posted by management or have them not be visible to specific user group. For example, a discount to a dissatisfied guest or to balance out a chargeback reversal.

    2 votes

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  3. Having an overview of how many bookings were placed under the company name or to check if a reservation is already made, it would be very useful to have a dashboard just like in a guest profile.

    15 votes

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  4. Manage payments received as sales ledgers so they can reconcile all credit cards received (external payments).

    1 vote

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  5. Currently when you click "Assign bill to company", you have to search for the company, even if it is already listed under the customer profile. It would be useful to have - as well as the search function - the customer's company automatically added to the pop-up so you don't have to search for it.

    13 votes

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  6. 1 vote

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  7. It would be nice when we send out the confirmation letters to our guests that there is a seperate section for special/important information to share with the guest. For example the exact room number or floor level for returing guests or critical information such as discount VIP status info.

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


  8. Should it be possible to improve the control on the EXPIRE DATE.
    When guest enter the CREDIT CARD datas, he needs to enter EXPIRY Date.
    If date enter later then 'Today', or even later then EFFECTYIVE expiry date, system will accept it, and guest receive a message that card should not be accepted. But he cannot change it. Later, when guest wants to leave, or even wants to use 'Online C/O', the system will not accept the payement, because of wrong 'Expiring date' of CC.
    In that case, he have to make a Manual payement at C/O desk, or enter…

    2 votes

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  9. Have the ability to apply a discount on items that have been posted on a bill.

    10 votes

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  10. We invoice companies and often have to add a reference or Purchase order number (PO number.) currently this is only able to do as part of a travel agency booking. which means you have to assign an agent, add your reference number, delete the agent.
    would it be possible to add a generic reference field which is always available on the reservation screen.

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. There should be another template called " Receivable invoice" sent when invoice is issued that invites the recipient to pay via bank transfer.

    3 votes

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  12. When an invoice is issues via mews, we still have to move the receivable manually to a paymaster. It would be great if a paymaster could be linked to a company, so all invoices are moved automatically and thus avoid unnecessary actions.

    35 votes

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  13. We need an automatic routine (i.e. during the night) which would save PDFs of all invoices issued during that day on a local server/FTP. Aither run autmatically and saved in some preagreed location, or run manually with manually "pointing" the routine where the invoices should be saved.

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. give hotels ability to add a surcharge automatically to creditcard transations

    8 votes

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  15. Right now you need to check every single customer in the accounting ledger when you want to invoice a guest because you can't see immediately which guest has booked via a company and which guest is just for leisure purposes. By adding an extra column with the registrated company you can see which guests needs to be invoiced and which don't.

    7 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. We need to differentiate the accounting category of the same type of transaction with different currencies. For example: Cash payment in CZK could have different accounting category than Cash payment in EUR.

    1 vote

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  17. Dear Mews team,
    We would be happy if we could easily adjust or overwrite the billing address on the invoice without having to post the invoice back and create a complete fake invoice so that it can be adjusted. We only want to adjust the letterhead and not the payment method or the amount. In this way, we could also avoid errors that can arise from reversing the invoice and it is also clearer for the accounting department if there are not still 20 fake invoices.

    2 votes

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  18. This means that guests who book through third parties who supply a VCC with commission deducted can get their formal document from the hotel if requested.

    7 votes

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  19. I would like to see where a company or travel agent profile is attached to a reservation, however the assigned billing company is a third party agent/TMC that is not the main company or travel agent to the booking but have the company / agent profile linked to the reservation also print onto the guest bill header details

    5 votes

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  20. It would be amazing if an invoice cannot be made if and when the billing details are not completed in the company profile. Now the employee from reservations already grants the 'invoiceable' privilage to a company so that the receptionist know they dont have to take deposit payment at check-in. however at check-out it is still required to complete the billing details, but then the invoice is already closed (as it is possible) and as it is not correctly checked, only with the invoicing check (sometimes days later) it is found that the billing details are missing.

    this results in…

    2 votes

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