2 results found

1. Capture guest ID during online check-in

   When guests check-in online, we still require them to come to the Front Desk to provide an ID and their home address. Capturing it during the Mews guest journey makes more sense. Guests often say "what is the point of checking in online if I have to come to the Front Desk anyway." The "online check-in" thus annoys the guests as having to do extra work.

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   0 comments  ·  Guest portal  ·  Delete…  ·  Admin →
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   on the roadmap  ·  AdminOlivia Dingreville (Admin, Mews Systems) responded

   Thank you for submitting this idea. I'm happy to say that this is on the roadmap. We are still in the exploratory phase but plan to add this functionality in the future.

2. Upselling during the Guest Journey

   Create an option to upsell guests with add-ons, products, services and room upgrades during the guest journey.

   Guests should be able to book additional services, products even after they create their booking.

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   on the roadmap  ·  8 comments  ·  Guest portal  ·  Delete…  ·  Admin →
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