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Make 'email' a mandatory field in registration form

Set the “email” field of a booking as mandatory in the customer profile. This information is extremely important in terms of customer interaction. Moreover a customer will be more willing to change an email address created by Booking or Expedia into its own personal email address.

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Onno Oostveen shared this idea  ·   ·  Report…  ·  Admin →
released  ·  AdminOlivia Dingreville (Admin, Mews Systems) responded  · 

Hi,

I'm Olivia from the Product team at Mews.

We already have a functionality in place to collect "real" email addresses from guests who have booked through an OTA, as part of the online check-in flow.

I would recommend to check the following article in our Help Centre for more details: "Obtaining verified guest email addresses from Online Travel Agency bookings during online check-in".

Thank you for your feedback!

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  • AdminOlivia Dingreville (Admin, Mews Systems) commented  ·   ·  Report

    Hi,
    I'm Olivia from the Product team at Mews.
    We already have a functionality in place to collect "real" email addresses from guests who have booked through an OTA, as part of the online check-in flow.
    I would recommend to check the following article in our Help Centre for more details: "Obtaining verified guest email addresses from Online Travel Agency bookings during online check-in".
    Thank you for your feedback!