recognize returning guest if he books by different OTA
It would be very helpful if the system recognize a returning guest also by s passport number , date of birth and name , if he often books with different travel agencies.
15
votes
Ylenia Antonelli
shared this idea
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Franziska Reichelt
commented
In general, there should be an automation if there is already a past reservation in the system, so that the guests are marked as returning when a new booking is made, regardless of the channel.