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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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69 results found

  1. Restrict Front Desk Team from overriding rates

    Restrict front desk team from overriding rates when making booking. Currently MEWS doesn't provide rate check report to see how much rate difference we are getting from staff making manual bookings. It is crucial for revenue managers to keep this under control in order to maintain the rates. Ideally I think front desk should not have the rights to override any rates.

    14 votes

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    idea to upvote  ·  0 comments  ·  User management  ·  Admin →
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  2. Improve the identification of the hotel we are logged in (when working on more than 1 hotel)

    When managing different hotels, it is hard to see on which hotel you are logged in. Everything is Black/White. The only thing to differentiate is the small logo on the right corner. (As our logos are also B/W, you have to look carefully). If we could set the whole background in a specific colour, we could differentiate more easily and avoid mistakes... The aim is above all to identify more clearly on which hotel you are logged in. The colour is just an idea.

    33 votes

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    0 comments  ·  User management  ·  Admin →
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  3. Easy profile switch button for employee

    making multiple log in able for employee and to easily switch between active accounts

    7 votes

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    0 comments  ·  User management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Read only access to restrictions

    Make possibility that the stuff at your hotel have read only access to restrictions

    9 votes

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    0 comments  ·  User management  ·  Admin →
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  5. Automatic logout of users

    Since Mews is a cloud solution and therefore accessible from anywhere, it is important that users are careful to log out once they are no longer using the platform. To help increase security measures, a feature could be implemented to automatically log out Mewsers who have been inactive for a certain period of time. After this predetermined interval, users would then have to reenter their user details to access Mews again.

    84 votes

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    idea to upvote  ·  6 comments  ·  User management  ·  Admin →
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  6. Block login after x failed attempts

    6 votes

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    0 comments  ·  User management  ·  Admin →
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  7. Employee chain access summaries

    5 votes

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    0 comments  ·  User management  ·  Admin →
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  8. Block remote access of employees to PMS

    7 votes

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    idea to upvote  ·  1 comment  ·  User management  ·  Admin →
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  9. Notify user about unsupported browser

    5 votes

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    idea to upvote  ·  0 comments  ·  User management  ·  Admin →
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