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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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23 results found

  1. Add several e-mails in one time

    Make it possible to add several e-mails to a reservation in one time, instead of having to do it one by one

    5 votes

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    0 comments  ·  Company profile  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. To use the Mews system for messaging TO clients so that reservations and communications with clients are all on the same system.

    I am looking to use the Mews system to write messages to guests using the email addresses of guests that are logged in to the Mews system. Although I have Admin Rights I can't set up messaging to individual guests. Wanted to do this to communicate around cancellation arrangements for example which is something of a major current task.

    21 votes

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    0 comments  ·  Company profile  ·  Admin →
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    idea to upvote  ·  Adminjord.sips (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Scan for passports in app

    I want the commander app to allow me to scan passports and add it to customer profiles

    16 votes

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    0 comments  ·  Company profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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