Make the bill clearer (Tax, VAT only, etc...)
Make the invoice clearer by not putting taxes etc. on each item/line but only at the bottom of the invoice.
Or if you need details in some countries, give us the possibility to choose the presentation style
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Agree. At this stage when you select or deselect "Bill As Package", this setting applies to all guests. Some guests (or accounting departments of guests) ask for a detailed invoice with all nights and products mentioned individually on the invoice...others are OK with 1 line.
It would be good to have the option to package items at the 'invoice stage' and not in the general set-up of the hotel.?
Agree 100% - the bill shows taxes for each stay which in some cases may be difficult for the guest to read through. It would be amazing to have an option to view different invoice styles so depending on the client, we can send the one that would be best.
Claudia M. commented
We've got several complains from guest as its too many lines on their bill when printing the invoices, which is very confusing for our customers but also for our own team in case we have to check the bill carefully.
The way the invoice looks like at the moment is not at all as per US standards. This needs to be improved.
As Eric mentioned correctly there should be a layout style for the invoices which can be used in the US to summarize bill postings.