Settings and activity
63 results found
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89 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Simon Wandt
supported this idea
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390 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!
Simon Wandt
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823 votes
Hi Everyone,
Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users.
*Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements.
More information can be found in this release note.
To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight.
Warmest regards,
Nienke
Simon Wandt
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
Simon Wandt
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117 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Now you can actually see all the preview of emails within the customization of emails.
Simon Wandt
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148 votes
Hello from the Mews product team.
We are so pleased to let you know that your feature request has been released! You can now attach images to tasks from Mews web and Mews mobile to help you better manager your lost & found process.
Please check out our release notes for more information and feel free to share your feedback with us https://releases.mews.com/en/add-more-context-to-tasks-with-images-quotes-and-more-NBQF5SeY
Thank you again for sharing your idea!
Simon Wandt
supported this idea
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10 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Simon Wandt
supported this idea
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134 votes
Hi Mewsers!
We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.
We hope this update will help your teams handle the morning breakfast rush a little easier.
To learn more about the update, please visit our release notes page.
An error occurred while saving the comment Simon Wandt
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297 votesSimon Wandt
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337 votesSimon Wandt
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292 votesSimon Wandt
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358 votesSimon Wandt
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404 votesSimon Wandt
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406 votesSimon Wandt
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383 votes
Hi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
Simon Wandt
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117 votesSimon Wandt
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84 votes
Hello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
Kind regards,
Mews TeamSimon Wandt
supported this idea
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76 votes
The change in preauthorizations was released in 2022, unfortunately, we missed updating its status.
Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US
Best,
Mews Product Team
Simon Wandt
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28 votesSimon Wandt
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20 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Simon Wandt
supported this idea
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This is also a major issue for our hotel in terms of easy reporting for our operations. We do have "once" products for breakfast and weekly stayover cleaning. Our operations need one report showing the product, room number and consumption date.
The issue is that the product report shows the consumption date but not the guest name/room number, and the guest in house report shows the guest name/room number but not the consumption date of the product.
It would therefore save us a lot of time if the consumption date was added to the guest in house report.
Furthermore, it would be a great feature if we could add a product to a reservation where it is possible to change the price and add multiple consumption dates. Let's say a guest would like breakfast 6 out of 7 days. Then you cannot use the Breakfast (every day product). You would instead have to add 6 breakfast (once) products each with a different consumption date. It would be much easier to add one breakfast product and then in a calendar view just tick off the consumption dates. Currently we also have different prices for breakfast, and we cannot change the prices for a product under the specific reservation. As such, we had to create a lot of products as a work around.
I really hope that the product reporting for operations and features will improve in the future.
All the best
Simon