95 results found
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Hard coded city tax available over API
Hardcoded city tax should be visible over connector API
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Clear breakdown of the total cost with VAT and all City taxes clearly displayed at some point through the booking journey.
In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en
If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.
11 votesReview of Mews Search starting and in exploration phase
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LTS Integration - Alto Adige Region, Italy
All properties in the Alto Adige region have to report to the Landesverband der Tourismusorganisationen Südtirols (LTS) extranet. The following information must be reported per reservation or even per guest and it takes a lot of time to manually enter. Clients in this region would prefer automatic reporting.
Information reported via LTS portal:
Police Report
ISTAT
City Tax
Brixen Card: Holiday card for guests plus all public transport of the South Tyrolean integrated transport network (this is offered in Bressanone province). Also requested from some Austrian clients.7 votesHello Mewsers!
Thank you for the suggestion. We have updated the status of your request to an idea to be upvoted by the Mews Community.
You can share a link to this request with your colleagues and fellow hoteliers so that they too can upvote the request.
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Tourist tax
It would be interesting to be able to enter the tourist tax with a unit or relative amount for adults, and to have the possibility of setting exemption categories such as: "children under the age of 12, invaled, police, etc.". also have the possibility to insert a period of applicability for seasonal hotels (Sea, Mountain).
18 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Tax Exempt Duration of Stay
In most of the United States, if a guest stays longer than 30 days in a row, then their entire stay is no longer eligible for lodging taxes. Most PMS systems then refund the entire tax liability for the month and credit it to the guest folio. All room nights for any reservation with over 30 days is tax free after the guest has actually stayed for 30 days.
This needs to be a feature that is rolled out in Mews sooner rather than later if Mews wants to scale into mid-sized hotels which often see corporate travelers stay longer…
11 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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bug: no city tax added, on extended stay
When a stay is extended and the original bill (with the city tax) was already closed, no city tax is automatically added on the new bill for the extended nights.
6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Virtual Credit cards and automatic charging
For Amsterdam Properties, the virtual Credit card amounts are for less than the full price since the guest needs to pay the 3 euro tourist tax upon arrival. I wonder if the automatic charging could read the amount imported under credit card information.
3 votesHi everyone,
Unfortunately, there’s no way for us to distinguish amounts as the only information we get is through Channel Manager notes which means that we cannot read the amount, that’s why I need to move this idea to “unlikely”. However, this doesn’t mean that we won’t keep a close look at VCCs & OTAs improvements.
I was trying to find out the way that this can be avoided. As that tax is paid when the guest arrives, what I can suggest is to create a new product, per person per night. Under options of that product, you can tick the box “exclude price from offer”, then create a product rule. After that, you can go to the rate group that you’d offer the product and just under “extent” – products should be unticked. What will happen in this case is that the product will be added to the billing…
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stay product count different in booking overview
in the reservationo verzicht you see, after the adjustment of the way of showing the tourist tax, now every day a new post of the tourist tax. This is not a problem with a short stay. but if a guest stays for 3 months it becomes a very long list and not really clear anymore.
6 votes -
Change reservations after payment
We should be able to change reservations after they are paid.
Change number of persons in dorm and cancel taxes.11 votesHi Mewsers,
In some countries, taxes or the number of people on the reservation are automatically reported to the government. It’s illegal to edit this information after it’s been reported.
If you’d like to edit this information for your specific country, please add a new feature request and we’ll look into the laws one by one.
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deposit
Remove the need to generate an Invoice if the prepayment (Deposit) was 100% of the stay.
Currently, if we generate a Deposit to add the customer prepayment we need to generate the Invoice (in advanced) with the IVA tax (it may be country specific).
Even if the prepayment covers 100% of the customer bill we still need to generate a second Invoice (zero amount) after checkout to be able close the bill. This second Invoice is time consuming and very confuse.1 voteHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
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Add "arrival country" field
It would be helpful to add a field with calendar format to register guest date arrival into the country. At least in southamerica we need to know how many days a pax is staying in the country since arrival for tax requirements in order to have correct payments amounts.
Otherwise, costumizable fields for guest profile with formats (calendar, open field, others).
6 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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rates including city tax
In some cases rates are offered/contracted including city tax. It would be nice if reservations department can select a rate with city tax already included instead of having to calculate and deduct the city tax (which in our case is dependent on the number of guests and booked meals) from the rate first.
15 votes -
Having the tax identifier on the invoices to be changed to VAT No
The VAT Act is very specific regarding the requirements for a Tax Invoice to be valid for VAT purposes. As per the SARS website (https://www.sars.gov.za/ClientSegments/Businesses/Government/Pages/Tax-Invoices.aspx) the following information is required on the document:
As from 8 January 2016, the following information must be reflected on a tax invoice for it to be considered valid:
• Contains the words “Tax Invoice”, “VAT Invoice” or “Invoice”
• Name, address and VAT registration number of the supplier
• Name, address and where the recipient is a vendor, the recipient’s VAT registration number
• Serial number and date of issue of invoice …10 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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reservation report- new filter
Reservation Report- add possibility of choosing which products should be included into this report. Some of products are not included into reservation revenue, especially for channels, for ex. breakfast can be included product and at the same time accommodation tax is an additional product not included into the price of reservation. The result- we are not able to see the actual revenue of all reservation received from channel and there is no other report where we can find revenue by channel/TA in MEWS.
12 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Pricing relative adjustment applicable only on the Nights
I would like to have the choice to have the relative adjustment made on the full price, OR only on the nights.
I don't want to give 10% off on the City Tax or on the breakfast, only on the nights.9 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
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Stay tax
Must be splited on three different levels and presented to the guest with split details. Paris for instance :
"Town" tax : 5% per night
"Departemental" tax : +10%
"Local" tax : +15%Stay tax must be automatically deducted for under 18 years old
18 votes -
More flexible with the Check- in Bill
The guests there bill has to stand on fully- paid before they can check in threw kiosk. Give the hotel the oppurtunity to choose if this is necessary. (excluding city tax, for example)
10 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Round prices to whole numbers in Booking Engine
Introduce rounding for the prices based on preference of the property.
75 votes -
Children count
When a booking is received from Booking.com or from a channel manager (in our case Rentals United, I don't know for others), we should get the number of children inserted automatically into Mews. It has impact on bedding and city tax.
As of now we have to go manually in each booking of each platform and manually insert the number into Mews.3 votesHi Mewsers,
This feature is available for all channel managers. In case there is still an issue with Children count, please contact our Customer Care team, so we can investigate on concrete examples.
Kind regards,
Mews Team -
New Search Criteria (find & add companies by Tax ID)
New search criteria to find and add Companies by the Tax Identifier.
Example: Creating reservation and adding company by the tax identifier instead of the name.7 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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