108 results found
-
Request for Service Charge Handling in MEWS PMS for Indonesia
The current handling of Service Charges presents several challenges that could be addressed with a few key updates and help to simplify the operations in Indonesia.
Key Points for Enhancement:
Service Charge as a Surcharge and not as a product:
Current Situation: The Service Charge is treated as a product, making it difficult to manage.
Proposed Solution: Add the Service Charge as a surcharge instead of a product. This would streamline operations and reduce the manual effort required to ensure accuracy.Accurate Reporting:
Current Situation: Reporting is often incorrect because the Net Revenue calculation (Gross Revenue - Tax - Service…
27 votes -
Cyber Security Information after a phishing attack
After a phising attack, or an unallowed log in into the system, it would be helpful when MEWS sends immediately a note to the affected user and parallel to a defined admin user and a general mailaccount. We made the experience that after a phising attack there was lost a lot of time.
6 days after the attack to a login from a user we got the information to one undefined Admin User who is working part time on Friday Evening. 10 more days later we got further information also to non specifc Admin user. In case of a cyber…10 votes -
Increasing in login security
We are experiencing attempts to get employees to login to a false login-site, where a thirdparty is then mirroring the login credentials, and gets access to the account without the employee knowing. We wish the security level increased. here is some suggetions:
- Messages in case of login attempts on a new device, and the new login should be approved
- Possibility to limit login only to onsite IP-adresses
- Other security measures5 votes -
Peppol invoicing
Invoices compatible with peppol invoicing. Mandatory from january for b2b!
4 votes -
Routing number field needed on guest invoices
Currently guest invoices have the following fields
Bank Account
Bank Name
IBANNA banking terminology is the following:
Bank Name
Account Number
Routing NumberCan guest invoices be changed to include these fields for NA clients?
2 votes -
Assigning one room/space to a housekeeper needs to be taken out of inventory to not assing it again
Currently as it stands, Mews allows you to assign one room to multiple housekeepers without taking the room/space out of inventory. Mews unacceptable answer is that this is done for large rooms. Industry standard is one room/space to one housekeeper. This alleviates mistakes of potentially assigning the same room to multiple housekeepers again and again.
1 vote -
housekeeping square footage
Based on Los Angeles Law - the square footage of each room must be displayed on the mews housekeeping app and it needs to calculate based on the law how much square footage each housekeeper is allowed to clean. Look at Section 182.00 et seq., of the City of Los Angeles Hotel Worker Protection Ordinance (“HWPO”).
1 vote -
Fiscal Model 347.Spain
Annually in Spain it is mandatory for all companies to present a fiscal model (347) .
This is about reporting all customers with transactions over 3k to the government
Currently the system that Mews offers is completely manual and should be automatic. It is heavy, tedious and time-consuming work.
It is important to move forward and improve on tax issues1 vote -
Address format for the Nordic region
In the Nordic region the address format is the same for all countries, and this differs from current format Mews is using. It would be nice if there were an option in Mews to select/configure the address formatting for bills and invoices.
For all the Nordic countries the format is the same:
Recipient
Street address (street name followed by the house number, no punctuation)
Postal code and City (postal code first, no separating punctuation)
Country1 vote -
e Rechnung
Deutschland
ab Januar 2025 Pflicht zur Erstellung einer E Rechnung im XML Format ab 250€
wie geht das in mews ?
1 vote -
3 votes
-
Translation / wording
Hello,
could we please adjust the German translation of the field "Channel Manager Relative Adjustment" as well as it's info pop-up? The translation states "Relative adjustment FOR Channel Manager" and the pop-up does not mention anything about reservations but only about prices coming from Channel Manager which is typically technically not possible and it is therefore assumable that we are meaning a surcharge on the rates we are sending which is not the case either.
Thank you:)!1 vote -
Cash Register Sweden
The obligation to use a certified cash register applies where the company’s sales take place in return for cash payment or in return for payment with a debit or credit card.
All forms of electronic payments, according to the Swedish Tax Agency, are equated with payments by debit or credit card. An example of an electronic payment is when a customer uses his or her mobile phone to make a payment via an app.
The Cash Register service enables you to report the cash register, modify information and report any malfunctions of the cash register.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Japanese language support
Mews Japanese B2C language (Guest-facing products) completeness stands at 99%. However, there are some nuance issues with translations.
Mews Japanese B2B language (Mews) completeness stands at 27%.
Further to this: Mews Help Articles, Learning pathways, and native language support are called for.
6 votes -
Derived Tax Exempt Rates (USA)
Tax-exempt rates should allow for derived from taxed rates. The current functionality requires US properties to maintain 2 Base Rates -- 1 taxed and 1 tax-exempt. The taxes are irrelevant to the base rate pricing, and a are function of the guest type (church, government, non-profit), OTA pays tax, or 30+ day stay. There is no reason they should be managed separately from other rates.
20 votes -
registration card Austria in once Fellow Travellers
In Austria the registration law wants the adress, id ccard and signature from the main Traveller and the name and date of birth of the fellow passengers. Mews prints and want all the data of each guest. Better would be also for the digital path that the main traveller has the oppurtunity to fill in the data from his self and also int the same form off his fellow travellers
164 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Date format on reports - not depending on culture format
Recently the date format on reports has been changed for the Danish "Date and Price format" connected to our users in Mews.
So instead of dd-mm-yyyy it is dd.mm.yyyy
Would be great that the date format is not defined TOGETHER with a price format. But that you as user can select the date format that suits you regardless of what price format suits you.
(And of course would be great, if changes to the formatting was announced prior to changing. And that a list of the different definitions was available.
As it is now it was changed with no warning…1 vote -
1 vote
-
Showing subtotals on the reservation screen
When creating a new reservation, on the right handside, the total is including all the added products & city tax. We should be able to see a subtotal NOT including the City Tax.
Further more, as we could only see the average rate before, it would be great to have the rate detailed per night.12 votesHello Mélissa,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Market Segments linked to Accounting Report
The Market Segment should appear on this report (like in Guestline Postings Report) so that we can relate actual daily revenue to market segments after deduction of tax and Breakfast etc.
3 votes
- Don't see your idea?