Settings and activity

  1. 22 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead supported this idea  · 
  2. 60 votes

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    9 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    I am happy to announce that the payment request feature was released just now.
    Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

    Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

    Have a great day,
    Aneta

    Joey Mottershead supported this idea  · 
  3. 201 votes

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    18 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    As we are working hard on implementing iDEAL in the booking engine, we’d like to get some opinions from you on the desired functionality to make it as powerful as possible!

    Are you interested in 45 minutes chat with us? Please, reply to this email and let’s find some time to talk!

    Kind Regards,
    Martin Mraz

    Joey Mottershead supported this idea  · 
  4. 386 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Joey Mottershead supported this idea  · 
  5. 568 votes

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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead supported this idea  · 
  6. 344 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Joey Mottershead supported this idea  · 
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    Joey Mottershead commented  · 

    More detailed information such as exactly how/why pricing was updated would be very useful, also the option for staff to include notes that appear in the action log for example (xxxx repriced order due to customer complaint, 50% off)

  7. 233 votes

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    16 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    At the moment we feel that the functionality around restrictions is flexible.

    You are able to apply restriction across different rates using rate groups for example, or apply them to the base rate which will restrict all related rates. Please check out our Help guides on https://help.mews.com/en/ for more information about our restrictions functionality.

    We also introduced the ability to view restrictions on a calendar which provides a great overview of currently applied restrictions.

    Therefore, we are currently not prioritising this request, but we will keep it open for further comments and opportunity to upvote, especially around the requests of being able to select multiple space types to apply the restriction to.

    Your Mews Product Team

    Joey Mottershead supported this idea  · 
  8. 227 votes

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    idea to upvote  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead supported this idea  · 
  9. 21 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead shared this idea  · 
  10. 250 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Joey Mottershead commented  · 

    This would be very useful as many customers are confused with the extend/shorten/amend their dates but don't receive X% of their total amount back. If they are sent the rates per night on their confirmation they will have written evidence of the correct price PER NIGHT

    Joey Mottershead supported this idea  · 
  11. 14 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead shared this idea  · 
  12. 296 votes

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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Joey Mottershead commented  · 

    THIS WOULD BE AMAZING! As a smaller hostel we regularly have to split reservations to make the most of our availability, it is VERY time consuming having to shorten and create new bookings before arrival.

    Joey Mottershead supported this idea  ·