Settings and activity
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44 votes
Amit
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57 votes
An error occurred while saving the comment Amit
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An error occurred while saving the comment Amit
commented
In a previous version of MEWS, we could add a Company address which was then added to the Invoice. A guest would then request the name of a company in which they could then reclaim/issue to the company. This information was clear on the Invoice under "Customer".
With a new update of MEWS, unfortunately this option has been taken away and there is now "Associated with". On the invoice, the "customer" is the Guests name and address and the company is now under "Associated with".In Germany, this an issue, as when Guests claim their expenses, the Invoice reads with the Guests name as the "Customer" and the Company is then under "Associated with". The accounting departments do not accept these Invoice which leads to us having to rebate the entire Invoice, changing the guests details to the Companies name and then the Guests name under "Associated with". This way we loose the Guests information and the time it takes to change an invoice costs alot of time.
If we could please have the option to add the Company name back, would be super.
Thank you in advanced.
Kind Regards,
Amit -
34 votesAmit
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14 votesAmit
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28 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Amit
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753 votesAmit
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458 votes
Hey community!
We've made some exciting progress in how we're thinking about introducing multiple rates within a single reservation, and we need your help!
We’d love to understand your expectations regarding the behavior around rate mixing. Right now, we’re especially looking for insights from two key roles:
- Reservation managers / front desk staff who handle reservations daily
- Revenue managers
If this sounds like you, you're the perfect person to help shape this new capability. Here’s how:
- Follow this link to take our Userberry test and share your feedback
- Please use a desktop browser — the survey includes visual elements
- Set aside around 5–10 minutes of your time
Even if this doesn’t fit your role directly, we still welcome your feedback! However, it would be even more valuable if you could share this with colleagues or team members who fit the roles above. That way, we can gather the most accurate…
An error occurred while saving the comment Amit
commented
Multiple occupancy for a duration of stay.
Expample: a Guest is staying for 5 nights. The first 3 nights is single occupancy and the last 2 nights are double occupancy. This should then have multiple rates *depending on the HotelAmit
supported this idea
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Hallo again,
further to my request above, when we add the Guests Company to "Associated with", this option then takes us to the Company's billing screen and my payment options are "Cash Payment" and "External Payment".
When a Guest wants to have their Comapany's details on the Invoice and wants to pay with a Credit Card, this is not possible. The Guests name is then under "Customer" and the Company's Name is under "Associated with". The German Accouting Teams do not accept these Invoice as the Company is the "Customer".
Your Feedback would be greatly appreciated.
Kind Regards,
Amit