Settings and activity
3 results found
-
13 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment 
Adam Fligg
supported this idea
·
-
1 voteAdam Fligg
shared this idea
·
-
60 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Adam Fligg
commented
I have received lots of feedback across our hotel group, that reception are needing to go and zip/unzip and remake beds on guest arrival due to not knowing how the room should be setup before the guest arrives.
Adam Fligg
supported this idea
·
Original booking = Night1 £80 + Night2 £78 + Night3 £150 + 6xBfast Inclusive £52.50
Cancellation policy is to charge 1st night (& 1st night inclusive product) = £80 (+ £17.50) = £97.50.
Mews billing cancellation charges applied = £132.50 (1st night + 6x Bfast).
Overcharge = £35.
Not charging for the nightly stay but charging for the products included is not correct!