Settings and activity
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82 votes
Nikolas Hall - N. HALL Consulting
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60 votes
An error occurred while saving the comment Nikolas Hall - N. HALL Consulting
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2 votesNikolas Hall - N. HALL Consulting
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14 votes
An error occurred while saving the comment Nikolas Hall - N. HALL Consulting
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Option to Issue Pro Forma Invoices or Invoices with a Percentage Deposit Requirement for Booking Confirmation
As we establish our group accommodation billing process, we've identified the need to issue pro forma invoices or invoices that specify a deposit amount—such as 33%—to confirm a booking. This functionality is particularly essential for group bookings, where securing reservations often requires a partial payment upfront.
Currently, Mews does not provide the option to generate an invoice based on a percentage of the booking total. Instead, the system only allows invoicing for the entire amount, which can complicate transactions and discourage early booking confirmations. Adding a feature to invoice for partial payments would streamline the booking process, make payment terms clearer, and improve cash flow management.
For group and corporate bookings, this capability would offer hotels a competitive edge by providing a more professional and flexible invoicing system. I believe developing this feature would be an invaluable enhancement to the platform, supporting both financial efficiency and improved customer experience.
Nikolas Hall - N. HALL Consulting
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21 votes
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Nikolas Hall - N. HALL Consulting
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795 votesNikolas Hall - N. HALL Consulting
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Mews’ automated templates are indeed a valuable tool for properties, as they allow for streamlined communication that aligns with the aesthetic and visual content strategy of the brand. While Mews currently predefines the sending times, it would enhance operational flexibility if properties could adjust these timings to better fit their unique schedules and operational standards.
Customizable sending times could ensure that guest communications are perfectly timed, whether to improve check-in flow, maximize guest engagement during their stay, or optimize follow-up interactions. This adjustment could also help properties maintain consistent branding and offer a seamless experience that fits into their own planning rhythm.