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Connectivity

n the Connectivity forum, we welcome your ideas and comments for helpful linkages between Mews and the rest of your technology stack. There's a category here for:

  • Each of our APIs - the booking engine, channel manager, connector. distribution and multi-property APIs
  • New integrations you'd like us to investigate
  • Optimizations to the marketplace
  • New webhook developments and updates
  • All other connectivity related feedback

Connectivity

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173 results found

  1. Filter vouchers by company ids

    When using the connector API I would like to get add company id's to get vouchers linked to those companies.

    1 vote
    0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  2. Salutation consistency

    As an example the Title selected in Guest profile is 'Mr.' but the API provided as 'Mister'
    Please do not have a difference between profile and API of the Title field.

    The shorter form of 'Mr' is better for display on phone & TV systems so please provide the title in API as it is in guest profile.

    2 votes
    0 comments  ·  Connector API  ·  Admin →
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  3. Filter Items for Type or/and subType

    we are retrieving reservation data and are looking for the attached products.
    Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
    to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.

    21 votes
    5 comments  ·  Connector API  ·  Admin →
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  4. Move Positions with 0 value

    Atm it's not possible to move any position with a value of 0 to an open bill. Since we customize our bills in another way as Mews usually does, we need to move all reservation items to an open bill. This way we can pay all reservation items, close the bill, checkout the reservation and receive a pdf in the end.

    Some of our hotels place 0 value positions on their reservations as reminders. Atm it's not possible to checkout those reservations, since not all reservation items get on the same bill and therefore we cannot "pay" all reservation items.

    …

    10 votes
    11 comments  ·  Connector API  ·  Admin →
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  5. Machine readable error message in a 403 Forbidden response

    Problem description:

    When we are getting a 403 Forbidden response, we only have the error message to go on about what the actual issue is. This can be an invalid rate plan or Mews being busy for a minute.

    As documented (https://mews-systems.gitbook.io/connector-api/guidelines/responses#response-codes), these error messages are translated in the client language, so these can be displayed to the end user.

    For example the 403 Forbidden response on /rates/updatePrice can be this:

    {
    "Message": "Une autre opération est en cours. Veuillez réessayer dans quelques secondes.",
    "DebugDetails": null,
    "Details": null
    }

    This message contains no machine readable information about the…

    3 votes
    0 comments  ·  Connector API  ·  Admin →
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  6. API call to close tasks

    It would be great to have a API call that allows, changing of status of a tasks or at least to close a task.
    when using tasks for automations having a status that could be change in the API would make the process much more reliable.

    3 votes
    1 comment  ·  Connector API  ·  Admin →
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  7. Expand the webhooks to support availability block updates

    Currently, an integration partner that uses group block data (such as Revenue Management Systems, Event Management Systems, Central Reservation Systems, etc.) needs to poll "availabilityBlocks/getAll" at a scheduled interval and are not able to sync availability blocks in real time.
    In order such integration partners to follow the best practices (https://mews-systems.gitbook.io/connector-api/guidelines/best-practices), they need the general webhooks expanded with new availability block-based events notifying the partners when:
    - an availability block has been created
    - an availability block has been updated
    - an availability block has been deleted
    - an availability block's service availability has changed

    10 votes
    1 comment  ·  Connector API  ·  Admin →
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  8. Open API for Starter and Pro Package

    Open API for Starter and Pro Package

    13 votes
    2 comments  ·  Connector API  ·  Admin →
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  9. Block Segment

    For the analysis and planning, it is important to know which travel purpose the block can be arranged. Is it a leisure group or a business group? For this it would be important to arrange the block to a segment. This segment must be able to be transferred to e.g. Fairmas.

    9 votes
    1 comment  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Provide full details when reservation price is previewed

    When we use the endpoint /api/connector/v1/reservations/price (https://mews-systems.gitbook.io/connector-api/operations/reservations#price-reservations) the output does not contains the full details but only the taxes.

    It would be nice to be able to retrieve the details of which rules/products have been applied and the amount associated, directly in the output.

    For example, if a hotel apply resort fees using the rule system, retrieving only taxes and total amont is not enough to display the full details of the calculation. Currently to display it we need to fetch all rules and manually check if rule should be applied or not. And do a "revert engineering"…

    2 votes
    0 comments  ·  Connector API  ·  Admin →
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  11. reservation number for block reservation

    Currently, block reservations are not transferred to other systems. Systems such as Fairmas or RMS cannot see the blocks until a list of names is entered and the actual reservation number for each single reservation is generated by MEWS. This distorts P/U and open pricing. The problem could be solved by also giving a block a reservation number.

    7 votes
    1 comment  ·  Connector API  ·  Admin →
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  12. Add the Booking reference of the B2B client on the API for invoices no related to reservations (ie: invoices corrections related to others w

    In the information that Mews sends, the booking reference of the BtoB client should be added.

    Indeed, when transmitting an invoice to the BtoB client in order to post the invoice, the BtoB client needs its booking reference. Without this information there is no way for them to post the invoice. This is an obligation for most of the BtoB clients such as HotelBeds, Bookings, Webbeds...

    Nowadays the booking reference information is only included into the API when the invoice is linked to a reservation.

    Nevertheless, Mews allows to create bills to correct invoices. In those cases, no booking reference…

    13 votes
    3 comments  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAndrew Star (Admin, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Add Reason for State to the Resources API endpoint

    In the MEWS interface you can see the Reason for State of a resource. However this isn't available in the API. Could this be added?

    1 vote
    0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  14. Create a webhook event once payment is received from a guest

    This negates the need to poll for updates to determine if a guest has paid.

    5 votes
    1 comment  ·  Connector API  ·  Admin →
    How important is this to you?

  15. Unit count for orders via API

    We use Event Temple for everything Event related however charge clients through Mews. We have an issue where when posting charges from Event Temple to Mews, Mews will only read whole numbers. E.g we may charge an hourly fee for technical assistance of $40/hr. If the client needs 90 minutes of assistance we need to charge for 1.5 hours however Mews will only see either 1 or 2 hours and ignore anything past the decimal point.

    1 vote
    0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  16. Update CompanyId on Customer

    I'd like the ability the pass an new CompanyId to the customer/update endpoint.

    1 vote
    0 comments  ·  Connector API  ·  Admin →
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  17. Websocket or Webhook notification about Accounting Items updates

    We need to get notification via Websocket or Webhook about Accounting Item updates, especially about payments.

    3 votes
    0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  18. Websocket customer update notification

    I'm missing an web-socket event when a customer is updated.
    This is very much needed for updating the corresponding data in our system.

    2 votes
    0 comments  ·  Connector API  ·  Admin →
    How important is this to you?

  19. Endpoint accountingItems/getALL: return "external Identifier" field in PaymentItems

    In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
    But this field is not available uisng API.
    We need it to identify cheque (n° of cheque)

    21 votes
    4 comments  ·  Connector API  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSylvia Tang (Junior Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Remove GDPR data from error messages.

    Here is an example error message I received, containing GDPR data. This makes it so we can't just log the data.

    {
    "Message": "Assigned space is not available for check-in. Please assign an inspected space and try again. (XXXX, YYYYYY; BBBBBBBB (1111111111111, John Doe, 6/12/2023 - 6/19/2023, 417))",
    "Details": null
    }

    I suggest moving the GDPR data to the (apparently) unused "Details" field, or create a new field to store that data. Or maybe make a "GdprSafeMessage" field.

    1 vote
    0 comments  ·  Connector API  ·  Admin →
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