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  1. There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.

    3 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  2. Add property "Type" to the request body of the Get all Bills endpoint, allowing to filter on only 'Invoice' for example.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Paypal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.

    28 votes

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  4. There's currently no way to change a reservation's status to "Optional" using the API. There are individual endpoints for confirming and canceling a reservation, but no endpoint for making one optional. A specific endpoint, or an extension to the [PlatformAddress]/api/connector/v1/reservations/update that allows for modifying the reservation state would be great!

    Why? We allow our users to create "Enquired" reservations but they now have no way to make those reservations "Optional" (from our system)

    Thanks!

    7 votes

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  5. For the connector API it is necessary to retrieve all rooms each time an API Call is made to pull the space feature, this is quite a heavy call for TSH as some hotels have 700 rooms.

    Could Mews consider to introduce a filter by room name ideally?

    This way Ireckonu or another integrating partner does not need to pull all rooms each time.

    2 votes

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    unlikely  ·  1 comment  ·  Connector API  ·  Admin →
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  6. Connector API: to be able to access the reason for OOO rooms through Mews API

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. Hold reservation source data when creating reservations via connector. At the moment source is simply listed as connector. But we need to show whether that researvaton source was email, phone, onsite etc. Currently we are using Salesforce API via connector to create reservations but losing this data.

    6 votes

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  8. Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

    Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

    Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

    Creating additional codes for an already created voucher…

    8 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  9. I guess this is a bug in the API.
    The call never returns any CompanionIds within a reservation. The companions have been added both, by API Call and via the MEWS frontend

    1 vote

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  10. Could the Connector API documentation please give the maximum possible lengths of all string values? It's hard to store responses from the API in a database without knowing how big to make the fields!

    1 vote

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    Hello from the Mews product team.

    Unfortunately, we are unable to document such limitations as we also rely in certain cases on other 3rd party integrations sending us information. Documenting this would naturally create breaking changes as soon as we need to extend the field sizes.

    Thank you for reaching out.

  11. Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.

    18 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.  Thank you for sharing your suggestions. We are currently reviewing the company structure in Mews, we may come back to this in the future.

  12. Add the possibility to define the consumption date for stay products

    7 votes

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  13. We'd like to be able use a websocket to monitor when a guest has checked in online in Mews to be able to send the guest a mobile key.

    23 votes

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    unlikely  ·  2 comments  ·  Connector API  ·  Admin →
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  14. Now you always need to enter a period when you are looking for a bill (bills/getall). And the period cannot exceed 3 months. If we do not know when an invoice was issued, we just have the number, it is not easy to find.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. We would need to have a message/notification informing integrated CRM of Merged profiles via Connector API

    9 votes

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  16. We should be able to retrieve and use the guest preferred space features with the customer profile using the API. This would allow the guest to update these information from external integrations and this data could be used to offer customized services according to these preferences, like available spaces to offer in case the guest want to change its assigned space

    9 votes

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    unlikely  ·  1 comment  ·  Connector API  ·  Admin →
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  17. The client would like to see the following actions to be done via the Zap for a Company rather than a single Customer record in Mews:

    Create Company
    Update Company
    Find or Create Company

    A sample use case would be they would like to create a company profile in Mews through the Zap instead of individual customers.

    1 vote

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  18. Ability for custom guest apps to add and update customer photos via Connector API. It should be possible to add a base64 image to a customer profile via customer add / update Connector API endpoint

    1 vote

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  19. A great feature would be the ability to set a Printer (set up through mews connector) as an export target.

    For example, to automatically print the breakfast list each morning at 06:00 on the printer in the breakfast room.

    The format of the report would have to be the same as if you print it manually through the product report.

    9 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. "Access token," and "Client token" sound confusing to me.

    I propose changing these names to "Specific token" and "Global token" respectively.

    2 votes

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    unlikely  ·  1 comment  ·  Connector API  ·  Admin →
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