201 results found
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update UpdatedUTC for reservations when a refund is done via a group bill
When a refund is done via a group bill and the refunds are added to the individual reservations (so that the refund accounting items are added to these reservations), the reservations themselves are not marked as being updated (UpdatedUTC). Therefore, if you perform a query to check for updated reservations, these reservations are not sent and thus we miss getting the updates for these reservations.
So our request: update the UpdatedUTC for reservations when a refund is done via a group bill, since accounting items were added to these reservations.
2 votesHello from the Mews Product team!
Accounting items are a separate entity from reservations in Mews, and as such don't affect the reservation's UpdatedUTC.
On the other hand, webhook messages will allow us to notify you of any changes done to an accounting item. Please consider upvoting for accounting item-related webhooks in this feature request:
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SendEmail in reservations/cancel endpoint
Hi!
We need a flag to tell mews not sending the cancellation email when we're cancelling a reservation through the "reservations/cancel" endpoint.
Many thanks in advance!
Regards.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include CompanyId in Availability Blocks API
When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Vacant / Occupied added to Resource State
It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
Started means occupied, anything else means vacant.
Is there a simpler way to do it?
Could it be included in the Resource response?2 votes -
Expose "Reservation Source" field via API
It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.
23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Guest info webhook for Virdee
Virdee does not receive updates to guest contact information from Mews. This is due to a limitation in the API on the Mews side. If a guest contact (name, phone or email) changes In Mews, then it must manually be changed in the Virdee dashboard.
4 votesThis is available within our general webhook functionality and the 'Customer Updated' event. General Webhooks - Connector API (gitbook.io)
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Attach Company Id to bills
Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.
One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.
30 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Mother company
When getting data from /api/connector/v1/companies/getAll, we don't get the Mother Company of the companies in the response. Would it be possible to add it in the (near) future?
3 votes -
Return the Accounting Category configured for each product in Mews
Right now, one can fetch all products that have been created/set up under a Bookable or an Additional Service in Mews.
All information are returned, except for the Accounting Category that has been assigned to the product.
This creates additional manual work where the property will have to set up the accounting category mapping twice (once in Mews and again in the 3rd party platform - e.g. an Upselling solution), and keep that manually updated in both, or the user has to omit the accounting category setting in the Product in Mews and use the 3rd party platform as the…
1 vote -
Release date in reservations/update
Add the possibility to update the release date when reservation is updated.
Currently, if a reservation's arrival date is changed and its release date is after the new arrival date, the update is not possible via connector API and the user has to make the modification in the UI6 votesThe releaseUTC field is already available in the API, however our documentation was not updated to reflect this. We will make this change, thanks for the submission.
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Availability blocks should have information about the count/picked per roomtype per day
Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:
- count: how many rooms are blocked for that group block for each day and each roomtype
- picked: how many rooms are already reserved for that group block for each day and each roomtype
- [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Extract Rate Segment and Rate Descriptions through rates/getall API call
The current rates/getall API call does not bring up the Rate Description and Rate Segment.
Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.
Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Connector API: Company - enable to read and write "Options" filed
As per OPTIONS available to Mews UI company can be made INVOICEABLE. This information is not available in Connector API for "get", "add", "update".
When company masterdata is stored outside of Mews (and in masterdata layer credit check is performed on company to decide if it is invoiceable or not) it is not possible to fully keep them in synch.
1 vote -
webhook for property configuration
every time when the configuration is changed a trigger will be sent
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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16 votes
Thanks for submitting and voting for this suggestion. We've recently added reservation purpose (and reservation origin) to the API. You can find more details in our API documentation: https://mews-systems.gitbook.io/connector-api/operations/reservations
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Order API not working
Hi, I am trying to work Add Order at Demo Environment.
https://mews-systems.gitbook.io/connector-api/operations/services#add-orderI am always getting the same response regardless of serviceId and productId at my request.
Example:API URL:https://api.mews-demo.com/api/connector/v1/orders/add
Method:POSTRequest Body:
{
"ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
"AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
"Client": "Sample Client 1.0.0",
"CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
"ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
"ConsumptionUtc": "2022-01-21T00:00:00Z",
"ProductOrders": [
{
"ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
"Count": 1
}
],}
Response:
{
"Message": "Invalid ServiceId.",
"Details": null
}Any idea?
1 voteHello from the Mews product team,
Thank you for your request. Please reach out to our Technical Partnership team via [email protected]. They will be able to assist you with testing.
Kind regards,
The Mews Team
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Hotek Keycutter multiple keys in one command
Mews now send and API call to Hotek Key cutter for only one key at a time, if you want to create multiple keys at a time it send it separately and not in one command. We check with Hotek and they confirmed to us that Mews send multiple keys creating in different commands and not in one command. This cause a lot of irritation with people at the reception, because it's not clear when the first key is created and when they need to put the second key on the card reader. Allowing duplicate keys is not and option…
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expose Flag In getAllBills to determine if POS item
This task would be to expose a new flag in the
https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills
API Endpoint that would determine whether a particular bill item originated from POS.
You may need to have this flag set to true when items are pushed into Mews.
What's our Use Case?
We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.
However, we only want POS specific items, other items not originating from POS we don't want.
Alternatively, there may be an option to get a list of interfaces that the…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Integrate Mews terminals to POS
Being able to use Mews terminals with any POS provider, rather than having a second payment provider enabled.
10 votesHappy to share that it is now possible to connect Mews payment terminals with other POS or Kiosk systems! Check out the API use case documentation here: https://mews-systems.gitbook.io/connector-api/use-cases/mews-terminals
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Bills/GetAll Revenue Notes
Add the notes field to the API call Bills/GetAll when added to a bill item.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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