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  1. It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
    As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
    If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
    Started means occupied, anything else means vacant.
    Is there a simpler way to do it?
    Could it be included in the Resource response?

    2 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  2. It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.

    23 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. Virdee does not receive updates to guest contact information from Mews. This is due to a limitation in the API on the Mews side. If a guest contact (name, phone or email) changes In Mews, then it must manually be changed in the Virdee dashboard.

    4 votes

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  4. Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.

    One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.

    30 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. When getting data from /api/connector/v1/companies/getAll, we don't get the Mother Company of the companies in the response. Would it be possible to add it in the (near) future?

    3 votes

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  6. Right now, one can fetch all products that have been created/set up under a Bookable or an Additional Service in Mews.

    All information are returned, except for the Accounting Category that has been assigned to the product.

    This creates additional manual work where the property will have to set up the accounting category mapping twice (once in Mews and again in the 3rd party platform - e.g. an Upselling solution), and keep that manually updated in both, or the user has to omit the accounting category setting in the Product in Mews and use the 3rd party platform as the…

    1 vote

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  7. Add the possibility to update the release date when reservation is updated.
    Currently, if a reservation's arrival date is changed and its release date is after the new arrival date, the update is not possible via connector API and the user has to make the modification in the UI

    6 votes

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  8. Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:

    • count: how many rooms are blocked for that group block for each day and each roomtype
    • picked: how many rooms are already reserved for that group block for each day and each roomtype
    • [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  9. The current rates/getall API call does not bring up the Rate Description and Rate Segment.

    Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.

    Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…

    16 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. As per OPTIONS available to Mews UI company can be made INVOICEABLE. This information is not available in Connector API for "get", "add", "update".

    When company masterdata is stored outside of Mews (and in masterdata layer credit check is performed on company to decide if it is invoiceable or not) it is not possible to fully keep them in synch.

    1 vote

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  11. every time when the configuration is changed a trigger will be sent

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  12. 16 votes

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  13. Hi, I am trying to work Add Order at Demo Environment.
    https://mews-systems.gitbook.io/connector-api/operations/services#add-order

    I am always getting the same response regardless of serviceId and productId at my request.
    Example:

    API URL:https://api.mews-demo.com/api/connector/v1/orders/add
    Method:POST

    Request Body:
    {
    "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
    "AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
    "Client": "Sample Client 1.0.0",
    "CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
    "ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
    "ConsumptionUtc": "2022-01-21T00:00:00Z",
    "ProductOrders": [
    {
    "ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
    "Count": 1
    }
    ],

    }

    Response:

    {
    "Message": "Invalid ServiceId.",
    "Details": null
    }

    Any idea?

    1 vote

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  14. Mews now send and API call to Hotek Key cutter for only one key at a time, if you want to create multiple keys at a time it send it separately and not in one command. We check with Hotek and they confirmed to us that Mews send multiple keys creating in different commands and not in one command. This cause a lot of irritation with people at the reception, because it's not clear when the first key is created and when they need to put the second key on the card reader. Allowing duplicate keys is not and option…

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. This task would be to expose a new flag in the

    https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills

    API Endpoint that would determine whether a particular bill item originated from POS.

    You may need to have this flag set to true when items are pushed into Mews.

    What's our Use Case?

    We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.

    However, we only want POS specific items, other items not originating from POS we don't want.

    Alternatively, there may be an option to get a list of interfaces that the…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Being able to use Mews terminals with any POS provider, rather than having a second payment provider enabled.

    10 votes

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  17. Add the notes field to the API call Bills/GetAll when added to a bill item.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. We need a more detailed descriptions in action log and in origin for those integrations that use the connector API.

    We currently have multiple integrations (room checking, IReckoU, Omniboost, Zapier, Pxier, etc.), it's is impossible to understand in our analytics (POWER BI) through which channel a booking came if it just says connector for all.

    Same applies for action log. If something went wrong. How do we know which integration made the change if all indicated system?

    28 votes

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  19. Add endpoint to create products

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. At the moment we have support for:

    • getting resource blocks
    • adding resource blocks
    • deleting resource blocks

    But we're unable to update resource blocks though it is possible within the Mews application.

    1 vote

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    released  ·  0 comments  ·  Connector API  ·  Admin →
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