Mandatory Address Validation When Enabling “Bill To” on Guest and Company Profiles
Problem Description
When a user in Mews enables the Bill To (Factureerbaar) option on a guest or company profile without a primary address, financial integrations such as SAP fail to process the invoice. SAP requires a complete address for every debtor. This leads to error messages, manual correction work, and delays in financial reconciliation.
Requested Solution
Add a mandatory validation step when enabling the Bill To option:
Mews should check whether a primary address is present on the profile.
If not, the user receives a clear error message such as:
“Primary address is missing. Please add an address before enabling Bill To.”
The Bill To option can only be activated once the required address fields are completed.
Reasons for Implementation
Prevents invoice failures and data discrepancies in connected financial systems.
Reduces manual rework for front office, finance, and integration teams.
Improves overall data quality for guest and company profiles in Mews.
Ensures consistent and compliant use of Bill To profiles across all properties and chains.
Impact
High impact for customers using accounting integrations (e.g., SAP).
Immediate improvement in operational efficiency for FO and Finance teams.
Fewer Support tickets caused by incorrect profile configurations.
Priority
Medium–High, due to the direct effect on financial workflows and data accuracy.