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'Cannot separate segments for Hotel Collect and Expedia Collect rate plans when using the Direct Integration.' has been merged into this idea

Connectivity: Integrations

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Differentiate hotel collect and ota collect bookings

It would be very helpful for the front desk to obviously see in the Travel Agency Contracts section whether a booking from Expedia/Booking.com/Agoda/etc is with hotel or ota collect payment method

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Gergo Koloszar shared this idea  ·   ·  Report…  ·  Admin →
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  • JessO commented  ·   ·  Report

    At this time, there isn’t a viable workaround to separate segments for Hotel Collect and Expedia Collect rate plans when using the Direct Integration.

    Only option is to go back to connection via CRS.

  • Paco Lopez commented  ·   ·  Report

    Furthermote, it is important to distinguish between hotel collect and ota collect because of the commission. Hotel Collect Reservations have the commission included and Ota Collect Reservations are net.