376 results found
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cost center number
large company books a room for a visitor. The company wants a cost center number printed on the invoice. e.G.: HR00012345 c/o John Snow. I see there is a workaround when using a booking number in the Travelagency/OTA field, but when booking is done via OTA I can't use that work around anymore.....
2 votes -
Transfer country code
The country code should no longer be transmitted via Channel Manager. This transmits the country of the IP address and can no longer be deleted from the profile. As a result, we have many empty addresses in the guest profiles.
2 votes -
Single use voucher code
Please make it possible to create a voucher code that can be used onced by guests when they book. This prevents sharing the code with friends & families and guest can be reached with more specific and personal codes/discounts.
1 vote -
Note field on the billing page
On the billing page there should be a note field where we could note if its e.g. a booking prepaid / expedia collect booking or if the guest pays everything on site.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Doel van bezoek
DOEL van reservering is een verplicht veld met 3 prefixes (student, recreatie, zakelijk) - voor ons zorghotel niet relevant en het is niet aanpasbaar. aangezien het ook een verplicht veld is in de online kiosk hebben we daarom alle mails uitgezet. Het zou goed zijn als je daar aanpassingen in **** doen zodat het past bij het hotel.
1 vote -
Data
As hotel it should be possible to make certain field required. We would like to have the adress and license plate. however this is not mandatory.
6 votes -
Historical data for guests
We have several guests who request to have the same (or similar) unit as they stayed in before. currently when looking at the guest profile, it is impossible to see what unit number they stayed in unless you open each reservation card.
Is there a way so that this displays on the dashboard and perhaps rather than using the place cards use a one line list which displays all information in a clearer view similar to the orders view (i.e. res number / cancelled or stayed / arrival and departure date / unit type / unit number / rate code…
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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1 vote
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Create a new company with mother company name
Why is it not possibile to add a new company to a mother company while creating it? Actually we have to create a new company and afterwards open the company profile again to add a mother company. We need to add the mother company for the statistcs.
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Lock access to VIP Profiles
Lock access to VIP Profiles
Add a User Permission to allow/prohibit edit access to a VIP marked Guest profile.
1 vote -
Create travel agency contract and company profile at once
If you want to make a new reservation for a new travel agent, you first have to create a company profile and then the travel agent contract so you can add the TA to the reservation. For travel agents who only make 1 reservation, this is a big hassle.
It would be easier if you could do this in 1 go and thus make the TA contract and company profile in 1 flow (while making the reservation itself).
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Cursor jumps to end of line
When you try to type at the beginning of a word in the guest profile or invoice title, the cursor keeps jumping to the end of the line.
1 vote -
Add title to the registration card
We would like to have the guest title appear on the registration card.
Since we show our guests the data on the registration card upon check-in, some guests have shown complaints that there is no title they have input upon reservation.3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Make the 'Car Registration Number' field visible for guests to fill out on the Registration Card
Make the 'Car Registration Number' field visible for guests to fill out on the Registration Card.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Import TA contracts
TA contracts are connected to bookable services i.e. they are not shared like companies are. Some properties want to import TA contracts from one bookable service to another, they might work with the same partners in different areas (resort/apartments). Maybe it would be beneficial to allow properties to download and then import this information (maybe CSV format) from one bookable service to another?
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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assigning travel agent to different service reservations
hiya, I am trying to assign an existing travel agent to two bookings for a different service (cots). although i can assign the agent to the unit reservations, it will not allow me to assign them to the two other bookings.
any idea how we can change this?
thanks
Simone2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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public voucher vs company voucher in reservation mask
We often do have companies with different addresses and also subsidiaries or just partners and we can apply negotiated rates. Would it be possible to apply company vouchers/rates when making a reservation ? at present, on the first page of a new reservation only public vouchers are visible to staff. We would need company vouchers in order to speed reservation process. Later on, new company profile with new voucher will be created, but as you know, it is quite time consuming and not all staff are eligible to create/link rates and vouchers.
Thank you3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Profiles
Corporate and Guests' Profiles should be shared among All the properties of a Hotel Group.
1 vote -
search for a company address of a company with many branch offices
Our big company clients have a lot of branch offices all over Europe. Actually it is not possible in Mews to find the right branch office by typing in the name of the company and the city of the branch. Why not? This should be quite easy to be solved and save a lot of time. Furthermore it would avoid creating the same branch office again and again.
2 votesReview of Mews Search starting and in exploration phase
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allow photos in mews messages and in app messages
as simple as it says.
When commincating interally with staff through the mews app it would be nice to attach photos6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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