487 results found
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Avoid automatically use of Merchant
Since your billing enironment has changed, the button "billing and close" uses automatically the merchant!!!! As well as if we want to cjoose the button payment to avoid the mercahnd, on the top hand left of the menu, "Merchant" comes as first to be chosen... We don't use theh merchant and want an easy way to avoid it as to push it always. Thanks
3 votesHello from the Mews product team,
I am really sorry to hear that this operation is causing you problems, we definitely would like to hear the reason why you don't want to use Mews Payments solution.
Unfortunately, this is not something that we will plan to put on our roadmap and is unlikely to be delivered, definitely happy hearing out your perspective more in detail.
Thank you for sharing your suggestions!
Jovana
Mews product team
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DEPOSITS ITEM
Il sistema crea le voci di Deposit (sia positiva che negativa) anche quando non è stato effettuato alcun pagamento!
Questo porta il conto del cliente automaticamente a zero, ovvero pronto per effettuare il checkout. Il rischio di fraintendimento è elevatissimo!!!!The system creates Deposit items (both positive and negative) even when no payment has been made!
This brings the customer's account to zero automatically.... The risk of misunderstanding is very high !!!!1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Delect companies in the Bills & Invoices overview
Would it be feasible to haven an option to exclude companies in the Bills & Invoices overview? You could have in addition to the search option an additional field with all the possible companies where you could deselect the companies who you know have already settled the bill, but that is not yet booked to system? For us for example Booking.com transfers the payment beginning of the month so these open bills are not really interested on our day-to-day accounting.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Be able to generate a report with all revenues inside, including the POS revenue as well
The revenues generated by financial reports are not including the POS revenue. Those can only be seen down under in "Selling points". Then we have to add or sunstract revenues to know exactly what was generated in total
62 votes -
Service product combining in to lump sum.
When adding a service product to a booking, if you enter 10 or under as the amount, it will split it in to 10 separate lines which can be moved to different bills if necessary. If you post over 10, it will combine in to 1 lump sum which is less clear and gives VAT rounding differences. Can the limit of 10 be increased to 31 so a whole month of a charge could be created and split in to different lines?
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Batch Posting Products
Do we have the ability to Batch Post Charges on a billing screen to multiple accounts at the same time with different amounts? This would be a one time manual posting and not reoccurring.
Example:
A tour group charges a fee per bag of $5.00. Staff count the number of bags delivered per guest. List provided to front desk. Each one could be different or the same amount per room. Not included in the room charge as the tour operator pays or in some cases the guest pays but not normally. There are 50 people on the tour. Currently each…1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
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Meals for children
When we charge the breakfast, the price is the same for the adults of for the children we can't make a difference. It'd b great if we can fix this: the products are adjusted with the number of adults/children in the room
18 votesHello Mewsers,
We are very happy to inform you that you can now modify the number of products added to a reservation, which will allow you to price products differently for children upon reservation creation.
For more information on this, please visit our release notes page:
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creating PayMaster account from a Company
it would be great if you would be able to create a company and create a PM with the same details at the same time. now you have to retype all the information which seems a waste of time.
4 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Go back to old Billing
By clicking on billing now, you get to the new version.
Please bring the old billing back and open maybe another button for the new billing. The gerenal one should be the old.6 votesHello Sabrina,
Thank you for your feedback.
We have added functionality that will allow you to switch between the new and old billing screens. However, we will soon be removing the old billing screen towards the end of February 2021.
Are you you able to share with us any tasks you feel that you are unable to perform in the new billing screen compared to the old one?
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Restrict the access to base rate
Users should be able to create rates and vouchers but not edit the base rate
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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De omzet van een reservering (pas) nemen bij voltooiing/ check-out
Op dit moment zet Mews de omzet door naar het financiële systeem op het moment dat de overnachting plaatsvindt.
Ik zou graag zien (of in ieder geval de optie/keuze hebben) dat de omzet pas wordt genomen en doorgezet naar het financiële systeem op het moment dat de dienst volledig is afgenomen. Wat mij betreft zou dit zijn op het moment van uitchecken waarbij de definitieve factuur aan de gast wordt opgemaakt.Voor annuleringen zie ik hetzelfde voor mij, ook hierbij zou ik graag pas de omzet in het financiële systeem zien op de oorspronkelijke vertrek datum.
Voor (terug)betalingen op reserveringen,…
7 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Approved company accounts for invoicing
In some properties, invoices should only be issued to companies/TA's that have been approved by headoffice (as its risky to issue invoices to some companies, who have a bad payment track record).
Currently we have a right "issue invoices", but this does not take into account whether that account is able to be posted against, and will allow users to close any invoice against that company, creating a risk that clients will not pay their invoices. This is quite common in our industry.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Bulk Print for Bills & Invoices
It would be great if you would be able to print multiple bills and invoices for a certain period. Now you need to open en print every invoice manually.
11 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Gift Voucher Interface
being able to link existing gift voucher systems like Vioma, E-Guma to Mews to redeem vouchers
28 votes -
Balance des tiers avec filtre "négatif/positif"
Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Eigenaren afrekening / invoicing owner settlement
Het van uit Mews, als reserveringssysteem, met eigenaren van vakantiewoningen afrekenen/ factureren van de huuropbrengsten. Waarbij een door een verhuurorganisatie voor eigenaren beheerde woningen over een periode (maand of kwartaal) de daarin gemaakte reserveringsomzet/ huurgelden wordt gefactureerd aan de eigenaar minus de eigenaar specifieke verhuur provisie% over de huurgelden.
Waarmee de opvolging van een reservering volledig binnen Mews gebeurd, van de boeking van uit de gast t/m de afrekening aan de woning eigenaar van deze reservering na de afreken periode op basis van vertrekdatum.
Waarbij het mooist zou zijn als Mews deze afrekenfactuur doorzet naar het financiële systeem van de…5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Payments should be related to reservation number
If a customer has 3 bookings, 100€ per booking, and makes a payment of 50€ or even 150€, there is no automatic way to link that payment to an specific reservation.
This is specially important in, for example, enterprise customers. For example, I make 3 reservations for three employees:
- Booking nº1 for today= 100€. Paid in advance 10% (10€)
- Booking nº2 for next monday = 100€. Paid in advance 10% (10€)
- Booking nº3 for next month= 100€. Paid in advance 10% (10€)So, payment in advanced 30€. At the check in, you may ask one employee to…
9 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Today, Mews associates payments to customers, not bookings in favour of ease of find. Thank you for sharing your suggestions.
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Add a remove/delete option for the items you add in the billing section.
Add a remove/delete option for the items you add in the billing section. Rigth now the only option to remove/delete it is to post another item/service/product (in negative).
185 votesReleased through flexible corrections: How to remove a single item from an open bill (mews.com)
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Ability to pull revenues for products by space, and space category
Pull revenues for products by space, and space catagories
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic bill closure on check-out
When the bill has been paid by the guest upon checkout the bill can be automatically closed.
7 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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