468 results found
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Invoice Cancellation
If we have to cancel an invoice, there should be an option to keep the products for the new invoice and not have to re-enter all the items. It happens so often that the guest calls and the invoice needs to be made out to the company after all and you have to re-enter everything. This needs too much time!!
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Automatic charging of first night and only products of the first night
At the moment: it is only possible to charge 1 night for accommodation automatically. It is not possible to charge the products for just the first night only, when you have products with a reservation, it will charge all of them. So a great new feature with be to automatically charge the products of the first night instead of all the products
21 votes -
Invoice filter by date
Add a new filter for diplay all detail booking by date
20 votes -
When click the "Email invoice" button, it would be a good idea to be able to choose between two emails
Instead of only being able to email the guest email due to it being linked to the profile, it would be great if we could have the tool to choose between guest private email or company's email for example or simply make a "costum" button.
19 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Number of nights on invoice
Would it be possible to display the number of nights stayed both on the reservations details and the invoice. when invoicing nightly charges as a package, you see the dates but not the number of nights invoiced
19 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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4 Last CC Digits to be shown on the side of "Charge and Close" button in billing
To verify with guest if this is the right card to be charged, show the last digits of the CC on the side of the CC Type Icon near "Charge and Close". This would avoid mistakes and this is also a LQA Standard (Leading Quality Assurance), which is one of the highest and most used hospitality standards.
19 votesThanks for the feedback!
This is definitely something that we wanted to take care of. We will let you know about its progress, in the meantime, happy to see how many people will see the importance of this nice feature!
Regards,
Mews -
Display and deleted the Virtual Credit cards
The virtual credit card must be deleted/disabled automatically after a useless time. In general these CC serves to charge once and are no longer to be valid. It can be very useful for the regular customer profiles.
19 votes -
19 votes
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Debtor partial settlement
It will be great if you could post and close a partial settlement for a debtor. That means that you can deduct automatically this payment and eventually issue invoice again in debtor.
18 votesGreetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reservation Dashboard - add invoice amount on the bill section
On the Reservation dashboard all invoices are listed. For invoices it would be great if the amount issues can be shown on the bill section. At the moment we need to write them in the notes.
Additionally it would be great if we can have a button to extract all postings for this reservations. When invoices have been corrected, its very hard to see what happens on every single day of consumption. At the moment we need to export the accounting report for every single day and bring them all together to get a full understanding what postings have been…18 votesHello,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Meals for children
When we charge the breakfast, the price is the same for the adults of for the children we can't make a difference. It'd b great if we can fix this: the products are adjusted with the number of adults/children in the room
18 votesHello Mewsers,
We are very happy to inform you that you can now modify the number of products added to a reservation, which will allow you to price products differently for children upon reservation creation.
For more information on this, please visit our release notes page:
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Guest Expense allocation
Use case: During his stay, the guest has the possibility to use 100€ per day for any F&B expenses. Possibility for the POS to post expenses that can be absorbed in the price at the moment of consumption. Unused Expense Allocation cannot be refunded or used on another day.
18 votes -
18 votes
Hello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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18 votes
Hello Mewsers!
Thank you for sharing your feedback with us.
We are happy to inform you that we have added the ability to access the billing screen directly from the timeline.
In order to make use of this functionality all you need to do is select a reservation from the timeline, from there you will see the billing icon in the side menu. Selecting this icon will open the billing screen as shown in the attached image.
Kind regards,
AldairProduct Manager, MEWS
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Close and checkout button after payment
Replace the 'Charge and close' button in the billing screen with 'close and check out'
18 votes -
Inbuilt Charge-back/Credit Card Authority Forms
An option to send a credit card authority form (charge-back form) that is linked directly to booking.
This could be similar to a payment request, but would not charge the card the receiver inputs until date of booking? How do other Hotels send people charge-back forms currently? sending them independently from Mews feels disjointed, as we need to email them to guest, have them fill out and return to us, then we input payment details into Mews manually.17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Number of pax to invoice
Add number of pax to invoice so if paying based on occupancy they can see how many people they've paid for
17 votes -
Failed automatic settlement will do a cancellation posting on the billing
If the automatic settlement fails for one reservations for whatever reason, it would be great to have an automatic posting of cancellation fee on the billing.
17 votesUnlikely to happen due to our current system-logic. Communicated with supporters of this idea and agreed on the solution that solved their current issue. Thanks!
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Split products into different accounting categories
To be able to create products and split the product into different acocunting categories. Ex. gin&tonic - a part revenue goes to water and a part to liquor. Ex. breakfast - a part revenue goes to food and a part to coffee.
16 votes -
Allow the choice to put "Package" on the bill or a rate with products attached
It is important to differentiate between a package and a singular rate on a bill (without products). The problem is that In hospitality a “package” has a different meaning. It means a rate that includes a specific group of products which is inseparable of the rate. (a Spa package, a Honeymoon package, etc). Allowing the choice to either have the rate + products or a package option should solve this.
16 votes
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