82 results found
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Automatically route company invoice to paymaster
When an invoice is issues via mews, we still have to move the receivable manually to a paymaster. It would be great if a paymaster could be linked to a company, so all invoices are moved automatically and thus avoid unnecessary actions.
33 votesHello from the Mews product team,
this is now possible with company billing. It is not necessary anymore to move charge to a paymaster setup as company.
Thanks
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sales invoice
The new Mews B2B Sales invoice header/footer design requires significant amounts of toner when printing. Can this design please be reconsidered?
3 votes -
Configure products to be used for multiple categories
When creating products you can only select one category. Which means when creating routing rules. You have to create a product for each ratecode each time. Which will create an unnecessary long product list. Please create a drop down menu where you give the option to select multiple categories.
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Notification when merchant is selected
There are often double charges (merchant is selected, when payment has already been done with terminal). I would therefor like to see a WARNING/NOTIFICATION when you select merchant (e.g. are you sure you would like to charge the creditcard by Merchant / Are you sure that guest has not yet paid with terminal). If you select payment by card, you are automatically on the merchant tab, can it not be default terminal tab ? This to avoid double payments and chargeback issues. Thanks !
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Billing Function
This is very confusing
Ok for if a guest is staying 2 nights, charging them and never see them again.very difficult to read and understand. Once the Guest has been charged. the bill disappears.
Very difficult to work out what a guest has been charged for and when. especially long term people who do work for accom.
this needs a lot of work.
With the GC 'POST' Section, (even though the 'amount outstanding' didn't work, you could see what the guest has paid and when and how. So much better.
1 vote -
product price not able to manual change
i have set up new products with a zero rate as we need to be able to manual add the correct one each time. however, when coming to posting the product, it won't let us change the amount from zero.
is this an error on the system?
previously set products like this are still able to be manually have the amount changed2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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HIDE PRODUCTS
Having the possibility to hide or not show some products on billing or quotation.
I.E. A negative product set up as an adjusment
-15€ dinner on accomodation revenue to have a discounted price for half-board1 vote -
Ability to cancel and amend already-posted Products
If you accidentally post an incorrect amount for a Product, or forget to enter some information such as a check no. or any other relevant information, there does not seem to be any way either outright cancel that posting, or to amend either the amount you accidentally posted, or enter some notes you forgot to write.
Could this please be rectified ASAP?
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions
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old billing back please
We would like to good old billing back. It is totally chaotic, sometimes when we add a product on the profile, it adds it to the bill, then sometimes it doesn't, but when it doesn't, you can not choose to put them together. Also, when a guest wishes to pay less than the full bill on one day and the rest to pay on other days, we can not just simply choose some days. It is time-consuming, not easy to see through it, non the less, how could we possibly explain it to a guest what they are seeing on…
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Grouping products on Bills and Invoices
individually posted products appear lengthy
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
The reason is that there is not enough detail in this suggestion for us to understand that problem this is addressing.
Thank you for sharing your suggestions.
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Change package name on bill
Currently it seems like it's not possible to change the naming of packages on a bill.
All packages appear with the name "Stay Package" on the bill.
It would be great if you could change the name to something more specific like "Gourmet package". Perhaps the product category name for the items in the package could decide the package name on the bill.9 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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Do not apply cancellation fee for date changes
Mews automatically applies cancellation fee for date changes within the cancellation window (unless you untick the box before making a change).
We do not believe that date changes should be treated the same as cancellations and the cancellation fee should not be automatically applied.
This is currently causing operational challenges with charges and adjustments in billing (in the rush, staff may forget to untick the box as this is not intuitive).
It also causes guest complaints, as guests are still charged a fee even though their intention is to stay at the property (they may have just missed a flight…
2 votes -
Batch Posting Products
Do we have the ability to Batch Post Charges on a billing screen to multiple accounts at the same time with different amounts? This would be a one time manual posting and not reoccurring.
Example:
A tour group charges a fee per bag of $5.00. Staff count the number of bags delivered per guest. List provided to front desk. Each one could be different or the same amount per room. Not included in the room charge as the tour operator pays or in some cases the guest pays but not normally. There are 50 people on the tour. Currently each…1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions
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Group billing??
Why do I get to group billing first when clicking on billing on a specific booking from the reservation overview? It´s good that group billing is an option but I should be taken to the guest bill first and have the option to go to the group bill second.
2 votes -
Being able to post items in Zero
A lot of companies get different deductions for different services. In order to get full compensation for a stay with breakfast incl. and not being able to not have breakfast, an option to post items as 0.00 would be good
13 votes -
Delect companies in the Bills & Invoices overview
Would it be feasible to haven an option to exclude companies in the Bills & Invoices overview? You could have in addition to the search option an additional field with all the possible companies where you could deselect the companies who you know have already settled the bill, but that is not yet booked to system? For us for example Booking.com transfers the payment beginning of the month so these open bills are not really interested on our day-to-day accounting.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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move button
Move the "Move selected items" button up to be next to "Move all items" button in billing. The placement of the button right now doesn't make any sense.
3 votesHello,
Thank you for sharing your feedback with us.
The “Move selected items” button appears in the lower section of the screen in order to allow you to move multiple selected bill items from different bills. Whereas the “Move all items” button sits on a individual bill, which means the action is limited to the items on one bill.
It is for this reason why the two buttons are in separate locations. It is unlikely that the location for the “Move selected items” will be changed as the current location fits the use cases for multiple actions to be carried out at once.
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Avoid automatically use of Merchant
Since your billing enironment has changed, the button "billing and close" uses automatically the merchant!!!! As well as if we want to cjoose the button payment to avoid the mercahnd, on the top hand left of the menu, "Merchant" comes as first to be chosen... We don't use theh merchant and want an easy way to avoid it as to push it always. Thanks
3 votesHello from the Mews product team,
I am really sorry to hear that this operation is causing you problems, we definitely would like to hear the reason why you don't want to use Mews Payments solution.
Unfortunately, this is not something that we will plan to put on our roadmap and is unlikely to be delivered, definitely happy hearing out your perspective more in detail.
Thank you for sharing your suggestions!
Jovana
Mews product team
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Keep Old Billing Screen as an Option at Least
I just want to know why they are complicating the billing screen at a time when there were no issues with it? We don't understand. We feel a little held ******* by this design flaw. The old billing screen is a godsend for Accounting. It makes the workflow so much smoother. We feel as though the new billing screen is an eyesore and hard to read. It makes things take longer and is more confusing. The old billing screen is clear, concise, and fast. Reading left to right is more natural than top to bottom. Also drag and drop is…
8 votesHello Karl,
Thank you for sharing your feedback with us.
We’ve introduced the new billing screen to give you a simplistic overview of all your bills in one place.
Built on newer, smarter and faster technology, the new billing screen opens up a new world of possibilities. From the new features that have been added within the initial release, to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.
We’ve split the new billing screen into two views for you:
Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.
To learn more about the new…
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Balance des tiers avec filtre "négatif/positif"
Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.12 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap. Thank you for sharing your suggestions.
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