487 results found
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We would like a percentage discount option to apply temporary discounts to certain open invoices or specific products.
1 vote -
Guest billing balance
Currently billing is attached to a profile, not to reservations. It would be nice if the balance for future reservations would not show on the current reservation.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Adding CC Surcharge automatically.
Suppose a guest uses "Tap Pay, " "pay wave" or CC on MEWS Terminal. It should add a surcharge automatically.
1 vote -
Kiosk Extras
In my opinion, the kiosk is not fully thought through. If it is to have the benefit of allowing guests to check themselves in and out, the following must also be possible:
- Minibar products must be bookable by the guest independently
- It must be possible to enter the company address when checking out.
8 votes -
Looking for an integrated report for Deposit Ledgers
Looking for an integrated report for Deposit Ledgers which includes the following information:-
1. Guest Name
2. Reservation ID
3. Arrival Date
4. Departure Date
5. Room No.
6. Reservation Type
7. Status (Reserved/Cancelled)
8. Last Paid On
9. Deposit Balance.As currently, we need to check deposits from Accounting Ledger from guest detailed information from Reservation Report, It is difficult to check manually for each guest. Kindly assist with this report.
6 votes -
Credit card close to expiry
It would be great to have a warning/ prompt display if we enter a credit card into Mews that is close to expiring. Occasionally we have guests arrive that provide a card to cover incidentals for their check-out but it expires during their stay. If we cannot get a hold of the guest prior to them checking out to supply us with a new card then there is a chance they could leave without paying their bill making it difficult to chase up.
3 votes -
Let us turn on automatic deposit settlement even when automatic payment settlement is not turned on
I'm not sure whether it is a bug or the intended behaviour of Mews, however currently automatic deposit settlement doesn't work if automatic payment settlement is not turned on.
This two things should be separated, we need automatic deposit settlement even when automatic payment settlement is not in use.1 vote -
Accounting report - blank spaces
There are blank space in accounting report in "Bill" and "Owner" columns, when the revenue/charge/deposit is on “unpaind items/deposit” bill. It makes it very difficult to find where item/charge is in the system
1 vote -
Rebates causing distorted monthly revenue
When an invoice is issued for the following month but then the booking gets cancelled in the current month - the revenue will be posted in the following month but the revenue of the current month will be reduced.
In other words there will be 'fake' revenue in the following month but the revenue in the current month will be lower that it actually is.
This is also affectig VAT.The rebate should be posted on the same day as the items are consumed and not on the day of the cancellation.
4 votes -
Automatic bill closure on check-out
When the bill is fully paid upon checkout, the bill can be automatically closed, when the receptionist clicks "check out".
Otherwise we get the following error: "To enable check-out, make sure that all bills are paid and the Unpaid items / Deposits section is empty. If there are any open items, convert them to a bill and then close it." on fully PAID bills, and to "bypass" that error, we just close the bill, without posting anything. Or some receptionists just move everything to a new bill, once again without posting anything, and only then they can check out the…
5 votes -
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Show company/agent added to booking in the billing screen
2 votes -
1 vote
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Stripe Account
Let properties own Stripe account to integrate in mews to collect prepayments via other payment options (EPS, Klarna, SEPA etc.)
2 votes -
[BUG] Cancellation fee rebate
The rebate on the cancellation fee option in stay settings is not assigned to the cancellation fee category, but to the stay category if "Additional expense rebate" is not set.
1 vote -
See the details of the charges on the bill on Mews
In every bill we’re not able to see which exact products have been charged. For example, for “Ski shop” items, we can’t know if they had skis and boots, or just a helmet, or if they added insurance. In order to see that, we have to use Bizzon in our tablets to see the detail. It would be very nice if we could see the detailed ticket or charge in Mews instead of having to search on Bizzon, as it makes us lose a lot of time.
1 vote -
Close a bill with 3,000 items
Currently, the system doesn't allow closing bills with more than 3,000 items.
Properties have to rebate some items and then repost the revenue to another bill.2 votes -
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2 votes -
Smart Window Balance always visible
As of now, sometimes the balance is visible on the Smart Window and sometimes it is not. Usually the reservations that come from an OTA do not have the balance visible on the Smart Window, created the additional unnecessary steps of clicking to arrive at the Billing tab. Please do what needs to be done for ALL reservations, including OTAs, to have the balance visible on the Smart Window. Thank you!
1 vote -
Close open bill selected in one click
Being able to select Guest Ledger and close all open bill selected if balance is at 0.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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remove room number on bill
it would be helpfull if you can remove the room number from the bill. some guest expect this to be the final roomnumber while we can not guaranty it.
9 votes
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