255 results found
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Split payment
Be able to split payments of a reservation by amount. in the bill.
For example:
A room cost 1500 SEK. one guest want to pay 500 SEK and one guest want to pay 1000 SEK
Atm, this option is not available.
1 vote -
Add Week Numbers To The Timeline
Can you add the week numbers to the timeline as many guests ask about availability of a certain week number before booking a date. This would improve the speed of me answering their questions and a better overview.
1 vote -
Split capacity by day of the week
Is it possible to offer a specific room type in weekends only to at least 2 adults and 2 kids, and on weekdays also to guests without kids?
1 vote -
split capacity by age category or day of week
- We would like to make it possible to add a baby and a child (up to 12 yo) on some rooms, but in MEWS I can only put extra capacity for either 1 or 2 people. When I put down 2 people it gives guests the option to put two children up to 12yo in the room. Is it also possible to distinguish age groups in this capacity? So that guest can only add 1 child and 1 baby, and not two children?
1 vote -
Display Settlement Rules + Cancellation Policies on Booking Engine
Currently - settlement + cancellation policies are not visible to the guest in the booking engine. So for each rate code - we have to manually insert text to describe this in multiple languages.
Most other Booking Engines display these rules by default during the booking-process online. Mews should be able to auto-generate this text - in multiple languages.The proposed solution would remove potential mismatch/errors between text & rules , save time for the user, and create a more sellable text to display rather than focusing a lot of the text to rules regarding the reservation.
27 votes -
Upselling (same) products during Guest Journey
When a breakfast product (regardless of price) is attached to a reservation it should not be promoted again to the customer.
Current Mews logic: “a product will not be promoted to a guest if it is attached to the booking” - suggested change “products within the same product category will not be promoted to a guest if any product within that category is attached to the booking”.
10 votes -
On line booking of extra
Unfortunately, it is not possible to book an extra on a specific day on your online booking.
This is quite problematic for us as one of our extras is the Saturday buffet, which of course we only sell on Saturdays.
The same with Christmas menu. This is also only served on Christmas Eve 😊At our Place we only sell minimum 2 nights stay.
1 vote -
Allow to start the booking process with room type or package
I design websites for hotel and am working on the first site where Mews needs to be integrated. It surprised me to see that it is not possible to link to a specific room or package in the booking engine.
Every hotel website I worked with wants a page on their where they describe and promote their room types and packages. It makes perfectly sense to add a [Book now] button to that description, which raises the expectation that you can directly book that room type or package with a click on that button.
Unfortunately this is not possible with…
7 votes -
Room and table reservation in one go
When you are in the process of booking a room you should be able to make a table reservation in the same process. The table reservation should be linked to an inventory.
6 votes -
Hide Categories without availability
For us, there is no reason for still show any categories without availability. It's only a distraction to the potential guest. Please add a function which allows to hide the non available categories.
1 vote -
Request via Booking Engine
The ability to make just one request via the booking engine. Not every hotel wants the guest to always be able to book directly. Sometimes you only want to see the availability of the rate and category.
Example:
Especially for other services or spaces such as meetings and events, you should only be able to see the information and the hotel then decides how to handle the request.
Smaller hotels that also sell the entire house do not always want to receive direct inquiries.1 vote -
Override capability for reservationists in Commander
I limit the ability to book more than 360 in advance as we have MANY guests that book year after year. We found that people that wanted stay here were trying to book rooms out from under current guests so we limited the availability online to stop this from happening. By making this restriction we have made it so reservations can not book our current guests either. In addition we do not do same day booking on the internet. We have made it so you can not book same day on the web but, if we decide to book a…
1 vote -
VAT display on bill
On the new bill layout, move the VAT down instead of displaying it in the middle together with the bill items, to make the bill easier to read.
11 votes -
ages
J'aimerai que nous puissions gérer les capacités supplémentaire des espaces, notamment des chambres, avec les enfants et les bébés. Par exemple, dans les Chambre X, dire que nous pouvons y accueillir 2 adultes, 1 enfant et 1 bébé, puis dans la Chambre Y, 2 adultes uniquement, et enfin dans la Chambre Z, 2 adultes et seulement 1 bébé (pas 1 adulte en +).
Aussi, ce serait idéal que lorsque le client faire une recherche pour + de 2 adultes, que ça lui propose uniquement les chambres dans lesquels il peut tenir?
1 vote -
Booking engine - More visibility in space category description.
Have more lines visible as default in the description of the spaces in the booking engine.
1 vote -
Nationality information
It would be good that "Nationality" field is mandatory when booking online on MEWS Booking Engine. This makes it easier to organise statistics report at the end of the month
1 vote -
Display hourly availability in BE
Guests would need to try and book slots hoping there is availability. In high demand services this would mean several tries to book a time slot until sucessful. Better option would be to allow properties to display their availability for hourly services too for a better UX
4 votes -
TEXT Extra person on booking engine - no need
We are sending rates for 1 person – and 2 persons are difference rate + 200 DKK.
The issue here is that we wish this text to be unvisible on booking engine.
(extra person: 1)
When the person bookes the room, it knows how many persons it is booking for, so no need to describe this for extra person!1 vote -
send bill to reservation number
Add the possibility to send a bill from a reservation to another reservation by searching for SEconfirmation number, without email adress attached to the other reservation.
1 vote -
invoicable visibility in the search box
Add the "invoiceabe" blue sign . When you search for a company in the main search box.
Atm you can only find the company, but have to go all in to the profile to see if its invoiceable.
1 vote
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