Allocate the reservation to another room automatically if the room is not inspected
When I enter my last name and confirmation number and the room to which I am assigned is not ready, I get the error message that I should come back later. Better solution would be if the tablet can automatically reassign the guest into different room of the same space category, which is ready to be used.
16
votes
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Anonymous commented
This is how it has always been working. If the assigned space is not marked as "locked", Operator will allow the check-in, if there are some other checkinable spaces available. It will, however, not do that, if the reservation's space is "locked", which is the case described in the feature request, I suppose.