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Multi-Property Management

We're always looking for new ways to help you scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Use the Multi-Property Management forum to suggest improvements and changes to:

  • Portfolio management - how your hotels are grouped and organized
  • Rates, products, packages and restrictions applicable to more than one property
  • Other topics, including user management and security

Multi-Property Management

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71 results found

  1. Arrival and Departure notes in a separate field in the Reservation Properties
    A note box which is not moved down with every new note and where you can add the details you need (time, flight, vessel, pax etc)

    28 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.

    12 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  3. LIST VIEW of reservation overview(arrival, departure, inhouse) and possibilty to sort by for example "guest name", "room number", "price", "departure date", "number of persons" etc.

    If we have more than 10 arrivals we are not able to all in a glance. This is a BIG challenge for larger properties.

    32 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello Mewsers,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Aldair

  4. We need to keep track of who made changes the property settings. Because we had a deletion of a space and we do not know who made these changes.
    So we have no track of the history on this space...and someone could have rented it without management knowledge.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  5. It is very important for chains to be able to have a common database for all the hotels. Customer profiles should be shared between properties as guests are loyal to the brand and stay in different property in the same group.
    With Mews, a new profile has to be created every time in each property

    63 votes
    4 comments  ·  Other  ·  Admin →
    How important is this to you?
  6. Allowing users to manage the auto assignment of rooms. This should be an on property manageable process. Their are times that Mews does not properly manage inventory and availability in Mews creating odd gaps that force us to reassign reservations so that we can create space for new reservations.

    13 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. For properties that do not have 24/7 coverage it would be nice to activate an automatic reply for the messages to mention e.g. that the property will reply within 12hrs or the next day.

    21 votes
    2 comments  ·  Other  ·  Admin →
    How important is this to you?
  8. When a potential guest is calling a property for a proposal and the property is offering different options (per categories, per rates, per date etc), in the proposal that the guest will receive, there is only ONE button that will confirm ALL the options listed instead of one per option. Is it possible to have those several buttons (one per option) in order to allow the guest to choose one specific favourite solution?"

    11 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. When updating HTML T&C, chains need to do it manually for each of the individual properties at this time.

    Would be nice to be able to link all enterprises to the same T&C, so updates need to be done only once, and thus minimizing effort and possibility of errors.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. It would be nice to be able to email/share a thread with a guest when finished so that a guest e.g. has a proof of the conversation with an agent/property.

    16 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?
  11. 18 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. Because we have several properties it would be great to have the option to export the settings in mews. this because there are so many options 1 different setting can make a huge difference how the system works. Now we have no quick way to check the settings in mews.

    6 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  13. The no show email the property gets, stating all the reservations that were cancelled with the reason "no show", includes the reservation numbers and the customers' names. It would be perfect, to also have on that the room numbers shown where there were allocated.

    50 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
  14. For example by configuration of a new property it is handy when you can export some configurations from an existing property and import this info in the new property.
    Such as:
    -pricing
    -space categories
    -accounting categories
    -accounting configuration
    -products

    14 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. To create a new filter ' by user' or 'group of users', to be able to schedule a report of reservations made the day before by specific users, e.g. reservations office users, not to have to pull the report and then filter by creator manually.
    Also, one report for all properties for multi-property companies would be useful.

    9 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Supporting a bar code reader integration. The property wishes to scan products with bar codes.
    They would like to scan physical product such as ''bottle of wine'' and it would automatically add to the guest's bill.

    5 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. To have the option to export dashboard data from a guest profile or search from reservation report how many bookings/nights a guest has stayed in the property with a specified timeline.

    12 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. It is today possible to automatize preauthorizations but we can't decide the amount that need to be charged. For example an automatic preauthorizations of 500€ would be charged on check in time less 4 hours for a specific type of property (if failed, check in would then be restricted->an email is automatically sent). On an other property type it would be 1500€. I think it could be done through the space type

    9 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?
  19. 70 votes
    idea to upvote  ·  1 comment  ·  Other  ·  Admin →
    How important is this to you?
  20. we would like to have the option to print the reservation summary (same as the one on the right of the screen in the reservation => properties tab

    8 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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