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Mews Multi-Property Management

Mews Multi-Property Management

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  1. The ability to manage all the properties from one master account. user craeation and management of priviliged, rate creation, product creation, templates, adding integrations,
    Manage reservations from a property to another

    10 votes

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    1 comment  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Be available to remove from THE SPACES the rooms that are out of order and service, to concentrate more in the DIRTY, CLEAN AND INSPECTED.

    I don't want to know in the front page the OUT OF ORDER AND OUT OF SERVICE. I only want to see them when I go inside the Space Status.

    Hope you can make the change.

    2 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. We have multi-property and 1 gmail account - payment failure notification emails are received without a property name so we have to go property by property to locate the booking which has a failed payment.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  4. It would be great to be able to choose the optional release date in the settings for each property instead of it beeing fix and only being able to change manually.

    12 votes

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    Hi Tini,

    Thank you for your suggestion. We have set your request as one to be upvoted by the Mews Community as per our discussion via email.

    We will keep an eye on this request as more members of the Mews Community interact with it.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. To include an option (at Property setup configuration) to enable/disable automatic filling of guest NIF with its ID when scanning a guest ID document.
    This would speed up the check in a little bit. Thanks

    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Properties in Italy need an ISTAT report. This process can be automated and already is automated in certain regions of Italy. It would make things easier for properties in Umbria if they could also automate this report.

    5 votes

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  7. For properties, only the reservation manager has access to the Rate Management in Mews. So when employees are changing the rate of the booking, they will not be able to know what was the original price of the rate. They will only see from the action log the original rate and not the original price. Properties are pushing not just the original rate but also the original price of the rate in the action log without the products attached.

    42 votes

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  8. The current arrival screen is based upon cards. For smaller properties with a few arrivals that may work. However, for larger properties, it is harder to find the right guest because of scrolling. It would be nice to consolidate this view (maybe with a new filter) that makes the reservation card information into one line much like the reservation screen and it can be filtered by Arrival Time, Queue or by Alphabetical Order, or Room Number or Room Type. For properties that have many arrivals this would be much easier to navigate.

    1 vote

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  9. As we are a couple properties using MEWS, it would be amazing to move postings from one to the other property in the same hotel-chain.

    So if a guest has consumed lunch in partner property, it would be amazing to post it on the room in our hotel.

    10 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. Allow properties to be able to see their Average monthly space add ons and removals so that they can balance the Invoice issued by Mews for platform fees.

    2 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Currently we create guests' Unique IDentifiers' (UIDs) from email addresses and it works great in most cases, however this is a flawed approach as email is not a required data point, and if a guest does not use one this effects duplicate guest profiles in MEWS (once the guest returns to the property for another stay). Properties then have to merge these profiles, losing time, and reporting accuracy.

    In my opinion this is not good user experience, is inefficient and requires a more elegant solution.

    We could for instance generate them from: Name + Surname + Street name instead.

    8 votes

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    1 comment  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. With a property where length of stay plays a role for pricing, it would be convinient to see the number of nights directly under the arrival and departure day (both in timeline, but especially on "properties" overview.

    14 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. sometimes when you open a reservation there is no information displayed (at all). you need to click on another tab to go back to your "properties" tab to view.
    this causes huge issues and mistakes

    2 votes

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  14. Having an inbox in Mews where all messages from different OTAs come would be absolutely fantastic.

    All messages would come directly to the PMS and properties wouldn't have to go to all OTAs separately.

    2 votes

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  15. either in the demo or real version, it is very difficult to gain insight on the guest experience of the communications. for example:
    * where do guest click to add their credit card details or how to disable the cc details.
    * what does the confirmation look like or get a sample of the pre-arrival communication.
    * what does it look like when you email the guest a copy of their bill.
    * what does a guest profile look like and is the guest able to see just the bookings at your property or all the mews connected properties
    *…

    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Be able to pull a report by rate plan, by date, by segment and if you have multiple properties by property.

    3 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  17. In the US, we should not use the "Deposit" feature as it is consider revenue. Therefore, the practice should be a "Prepayment" which is not a term normally used in the US. Therefore, it would be good to have an option to remove the "Deposit" feature for US properties. This causes issues for US properties accounting teams.

    1 vote

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  18. If the property wants to assign different rooms to different people name that is separate but it should be by default while creating a reservation it should be under one name for all the group or multiple room unless needed by the guest.

    but mostly no one cares for that as from the guest side but from property we need to keep on merging them especially when we are running busy

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  19. Add differents accounting categories with differents values for one stay product.
    Example : "Diner after check out" 130 €
    which includes 100€ in food, 20 in beverage 10%, 10 in beverage 20%

    3 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. If the property offers e.g. 10 baby beds the product should only be bookable if one of the 10 beds are available.

    Second option would be that e.g. only 2 of the 10 double rooms have the space for an extra bed -> restricting on room count

    42 votes

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    released  ·  1 comment  ·  Admin →
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