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Mews Multi-Property Management

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  1. Automatic room assignment is available in properties, assigning either top to bottom or bottom to top, however for same day bookings that may have a limited amount of time before arrival, it is important that the system automatically recognize this so that they can be assigned to an inspected space. Smart space assignment could help identify any time-sensitive situations so that they are intuitively managed without any manual correction needed.

    22 votes

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  2. Due to quotas, many properties must choose between their rates, groups, and products when transitioning to Mews. However, increasing the number of quotas system-wide could create speed problems for some properties when there is so much information to load. It is imperative that the system is internally optimized so that it can maintain fast loading speeds while still allowing for an increased number of options.

    14 votes

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    released  ·  0 comments  ·  Admin →
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  3. Some properties like to overbook their occupancy for specific occasions or in case of no shows. This, however, could cause some issues in case there are still any displaced bookings to accommodate on that overbooked date. For this reason, some properties would prefer to disable the option to overbook once availability has reached 0%, including stays that have already been overbooked. This will ensure a positive experience for all guests as it will guarantee that you will have a space for every booking that was made for your property.

    47 votes

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  4. "For properties who utilize receivable invoice tracking, it can be difficult to properly connect payments once they are received. Therefore, when receivable payments are received, it could be a convenient addition if these payments could be directly linked with original invoices. With this direct link, properties could reference both payments and their original invoices with ease, keeping a more organized and accessible record of revenue."

    22 votes

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  5. As properties view and analyze their data in reports, it is often helpful to compare figures with other intervals to gain even more insight. With the addition of a date comparison field in Mews reports, properties could then analyze data alongside other data sets, allowing them to maximize their evaluations and strategize even more effectively using the same improved reporting tools.

    10 votes

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  6. Bill headers and footers are customized by many properties to include promotions, terms of stay, or other very important information. However, as these fields are currently not translatable, they may not always be available in the user's desired language. Adding translation an option for these fields could help properties ensure that these important details are visible and legible for all guests, regardless of preferred language.

    24 votes

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  7. Our occupancy and availability reports provide an overview of crucial data, which can help properties plan and strategize for future rate pricing. Adding an extra tab for revenue totals in the occupancy export could contribute even more valuable data that could be used for planning. Comparing totals per day per space type could greatly improve reporting opportunities for all properties and revenue managers.

    18 votes

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  8. Setting prices for stay products can be difficult, especially when properties use dynamic pricing based on season or day of the week. Based on this dynamic pricing scheme, this feature could also be extended to stay products, allowing properties to inflate prices based on demand as is necessary.

    56 votes

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    released  ·  Anonymous responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!

  9. Some properties have specific billing preferences for some products, so properties could assign some items to OTA or company bills automatically, while others would be transferred to the guest's bill for payment.

    86 votes

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  10. Mews is used by properties worldwide, with each country belonging to a custom legal environment which is then tailored to their needs. Currently the legal environment for the United States has not yet been developed to optimize operations for properties in that location. The addition of this environment could therefore help make Mews available to more properties in the USA.

    22 votes

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    released  ·  Mews Product Team responded

    Hi Team,

    US Legal environment is here! Thanks to all of you for the feedback and hope to hear from you soon in some other great ideas!

  11. Optimize your booking process by consolidating all properties into one central reservation screen. With this feature,multi-property enterprises can create bookings for any location using one simplified screen. Streamline all new reservations and clarify all details from this one-stop booking tool.

    49 votes

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    released  ·  3 comments  ·  Admin →
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