Mews Business Intelligence

Mews Business Intelligence

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  1. Option to print or export from Mews Analytics as well as schedule an export.

    1 vote

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  2. Imprimés les rapports directement depuis mews analyses sans devoir faire un export dans excel

    2 votes

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  3. although my profile is set up correctly with british language and britisch culture, Mews is STILL showing me american dates. this is apparent in analytics as well as confirmations i email.
    i have asked in the past to get this solved but nobody seems to be interested.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    We are so pleased to let you know that we have extended the configuration of Mews Analytics to correctly accept the language and culture settings.

    Thank you again for sharing your idea!

  4. you don't seem to be able to get a report of the companies who stayed in a specific month or period. this should be much easier to filter than currently. the filters are way too confusing

    2 votes

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  5. Ability to set customized reports as favorites in Manager Analytics. I find the Mews reports very difficult to use, and on my system, it takes very long to change report settings. It would be helpful if we could set reports as standard with the data data we need. Furthermore, have easier to use options to search for specific dates so we can quickly draw data for a particular period. Thank you.

    1 vote

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  6. I would like to be able to set my own custom dates when scheduling reports instead of using the preset settings.

    3 votes

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  7. In the reservations report, I would like to be able to group by Date (not arrival or departure date)
    I would also like to be able to group by multiple factors.
    E.g. Group by both date and by rate code

    1 vote

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  8. A report where it shows the guest language.

    2 votes

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  9. This idea is about supporting additional translations in Mews Analytics.

    Requested languages:
    - French

    4 votes

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    Hello from the Mews product team.

    Thank you for submitting the idea. We have updated your request and set it up to be upvoted by the Mews community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  10. This idea is to allow users of Mews Analytics to schedule exports of Analytics e.g. on daily bases in the form of image, PowerPoint or PDF. For delivering the exported files, we could use the same workflow as for scheduled export of other reports in Mews.

    This could also work as a workaround to provide insights to people without Mews account.

    7 votes

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    idea to upvote  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. This idea is about allowing people to access Mews Analytics without having access to the rest of the system. This could be used by external partners of the group or property.

    1 vote

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  12. With the growth in workspace offices or offices that rent out work space there could be an opportunity to collaborate or synergies technology to help fill these spaces. Especially with the growth in people working from home the next BIG thing will be rent an office space for individuals and small business.

    1 vote

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  13. In a chain I would like to know the value of a customer. Where did the stay and when and how much they spent in each of the chain's properties

    12 votes

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  14. In Manager Analytics when selecting a specific Space Category type, the occupancy percentage will be shown based on the total number of rooms within this category only.

    Is it possible to implement a way to see the occupancy of the selected category based on the total number of rooms in the property?

    This is useful for hotels to calculate the RevPar afterward.
    Thank you!
    (Asking on behalf of a client)

    2 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    We have released an update for getting insights per space categories. Please check out our release notes – https://releases.mews.com.

    With that release, we have adjusted the behaviour to match your request.

    Thank you again for sharing your idea!

  15. These filter does not provide enough detail to inform you where your guest's are arriving from.
    It would be very helpful to have the Reservation Report include the City and Country details for the guest. Where the guests are from can often be a conversation starter for the front desk staff, especially if they have travel experience/knowledge.
    Also, at this time of COVID, it is also helpful to know if the guest is from a locked down or red zone area.
    Suggestion: Have the City and Country fields from the Customer Profile display on the Reservation Report.

    2 votes

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  16. I would like to see what my pickup was at a specific reservation creation time not just date. This allows me to see what was on the books yesterday rather than just today.

    1 vote

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  17. This idea is about extending guest segmentation in Manager Analytics.

    The North American market needs to be able to report not only by country but also by state/province/city.

    This will allow for greater insight into which markets produce and allow for more targeted marketing to a specific region.

    This takes into consideration the regional differences such as holidays.

    11 votes

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  18. It would be great to have overview of „negative“ pick-Ups, so cancellations in the Pick Up Analytics tool. Even on the Dashboard, so you have a perfect overview of positive (bookings) and negative (cancellation) pick ups. As a reference: Pace is doing it in their pick up report

    5 votes

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  19. Add some more options on the cancellations report to be able to forecast the expected number of cancellations for a period of time, an event, or similar. Ideas...

    1) report based on consumption date instead of cancellation date : the intention is to analyze how far in advanced from arrival date are we getting cancellations so we can forecast the number of rooms we can overbook.
    2) filter by day of week to find trends based on which days of the week do we receive more cancellations, or which days of the week are most impacted by cancellations (day of…

    4 votes

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  20. the analytics might be a great idea, but it would be better if you are able to custom set your dashboard.
    for example, able to search by company (rather than travel agent!), able to set a specific time bracket, pick up in the last day / week, cancellations in the last day / week.
    you might be able to do all those things, but i don't want to have to do the filters every time i open the analytics.
    plus i don't find the filters very clear (too many that make the screen tiny). some if not a lot are…

    1 vote

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