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  1. EN version :
    When having a big rooming list , instead of going room by room then "group" then "last name" and "first name" - we could get a MEWS template on how to fill those names so it can be directly integrated into mews with a drag an drop file.

    At least when there is 1 to 2 person in the room :)

    FR :

    Avoir un template mews qui permet de remplir les rooming list de 1 ou 2 personnes par chambre et ensuite faire du drag and drop pour que la rooming list s'intègre directement dans MEWS…

    1 vote

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  2. Would be great to have a filter on the accounting ledger report where you can filter each line instead of exporting first and then have to copy past all the guest details to look up bills.

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. guests shown in percentage in manager report

    2 votes

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  4. Currently Mews Analytics only works with the base currency set within Mews (unless part of a chain with multiple currencies). It would be great to be able to use Mews Analytics in other currencies.
    For example: Our hotel in Prague base currency is in CZK, but we report in EUR which makes many of the financial analytics useless.

    1 vote

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    idea to upvote  ·  Bethany Lyons responded

    Thanks for contributing to our forums! I'm moving this to an idea to upvote to gauge need from the broader community. 


    Bethany

  5. When looking at the monthly overview in the Manager Analytics,it would be great to know what’s happened in the past days (month to date). So we know what occupancy and Average Daily Rate we had already, to see if our Forecasts are still on track. This also helps us to determine whether our goals/targets are still within reach or we need to adapt.

    21 votes

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  6. It would great to be able to see a report on products, to see how there are booked. In upselling on the OCI, it would be nice to see if people are adding products to their stay during this process, in-order to see if its working or not.

    2 votes

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  7. It would be better if the manager report could be displayed with overall or detailed information. Not only the product group, but also the individual products. For example, not only Logis, but also the parking space and room upgrades.

    3 votes

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  8. I would like to see the ability to easily generate a report which would break down the guests' origin by country of residence. Also, integration with the French government's INSEE (Fréquentation dans les hébergements collectifs touristiques) would be great !

    7 votes

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    1 comment  ·  Admin →
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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. We would like to work with Onyx to process commission claims but there is no commission report in Mews that can be submitted to Onyx.

    It would be nice to have a commission report that can be used to check commission and that can be submitted to Onyx.

    8 votes

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    Hello from the Mews product team. Thank you for your suggestion.

    Onyx is currently reviewing our API to build an integration directly to Mews, this would provide a much more streamlined solution in getting the commission data to Onyx. So for now we will not take this idea forward. 

  10. In Mews the statistics are calculated using room / beds occupied and not by customer count.

    We'd like to be able to calculate all statistics in Mews reports & Analytics by customer. This could be achieved by adding a setting to use customer count.

    Average rate instead of calculated occupied rooms/revenue use customers/revenue
    Occupancy instead of calculating by occupied rooms/available rooms use customers occupying rooms/available rooms

    9 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hi Nick, 


    Thanks for posting this! We are looking into revamping how we calculate statistics in the future and will consider this enhancement at that point. Many thanks for your contribution and look forward to hearing more ideas from you!

  11. In the Accounting Report, why it’s not possible to pre-filter by items? Sometimes we just need to check the details of certain items and if we download them all it takes ages. Also if we take a long period Excel doesn’t support the size and crashes.

    26 votes

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    unlikely  ·  0 comments  ·  Admin →
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  12. To have a View Center from where it’s possible to download the reports from all entities at once. Right now there’s a Dashboard, but not very useful for Finance Department.

    21 votes

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    unlikely  ·  Bethany Lyons responded

    Thank you for this contribution! We are rethinking the way we provide financial reporting in Mews so will consider your suggestion in the UX redesign. However I am marking this item as unlikely as the implementation may differ. 

  13. تطرح شركة مصر إيطاليا العقارية واحد من أكبر مشاريعها في قلب مدينة العاصمة الإدارية الجديدة كمبوند البوسكو، مشروع بمساحة 200 فدان توفر لك فيهم الشركة جميع سبل الراحة والرفاهية والخصوصية .

    احجز مكانك الان وتمتع بأجمل إطلالة ساحرة مباشرة على البحيرات الصناعية الخلابة والمساحات الخضراء التي تحيط كمبوند البوسكو العاصمة الإدارية .

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  14. Currently, there are two main global technology solutions. One is Hi-tech solutions that benefit the business and the management. The other is IT Tech Solutions that make the hotel more luxurious for the guests. In a nutshell, IT solutions’ purpose is to assist and automate businesses as well as improve guests' experience. Thus, enhancing the efficiency of your business functioning, using at least some of the IT services and solutions is a must.

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  15. Currently it is only possible to generate customer profiles of all customers within a chain. The option to be able to split this between the different locations should be implemented as soon as possible.

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Have the possibility of extracting the number of reservations and the turnover generated by each reservation agent from our internal call center in the Group.

    3 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. The Pick Up Reports should include extensions/shortening of stays (or have the option to add this through a filter)

    3 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. It would be good if on the Check-out report we could change the date we are looking at. It would mean that we could print out the check-out report the night before for housekeeping.

    1 vote

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    unlikely  ·  Bethany Lyons responded

    Thank you for engaging with our forums. Mews is on a mission to automate all admin, so our aim is for you to not have to print reports! With that in mind I am moving this to unlikely. 


    Kind regards

    Bethany

  19. include non-bookable service revenue into Manager analytics, use case corrections are made with additional service

    1 vote

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    unlikely  ·  0 comments  ·  Admin →
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  20. Be able to include Revenue, ADR and OCC OTB in the Pickup Analytics.

    1 vote

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