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  1. Reservation Report - have the report to show day by day the number of reservation , revenue and ADR

    5 votes

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  2. Currently the REVPAR is incorrectly calculated all over Mews.
    Rooms which are out of order are left out of the equation.
    However, REVPAR calculates your revenue based on all rooms (Occupied, Empty or OOO). The current data in both the Manager Report and Manager Analystics in Mews are incorrect.

    7 votes

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    1 comment  ·  Admin →
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  3. Manager Analytics currently shows YoY comparison only on a monthly basis (this year's revenue vs last year's revenue).

    Properties need a more granular report where YoY comparison will consist of individual dates.

    Hoteliers want to see what the ADR, occupancy and revenue was last year vs this year (Jan 1st 2023 vs Jan 1st 2022, Jan 2nd 2023 vs Jan 2nd 2022). Include also the day of the week next to the date so that it's clear whether the date was a weekend or a weekday.

    Having a report with this comparison would help hoteliers improve their revenue strategy.

    22 votes

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  4. At the moment, when a rebated item is rebated again (a double rebate) it changes accounting category to the predefined accounting category in accounting configuration. It would be good if it kept the accounting category set for rebates of that product/night

    12 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. It would be great if you could receive a notification when only a certain number of rooms (or room category) are available. This would prevent overbooking.

    4 votes

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  6. We have to make statistics in most countries and it would help a LOT if the other guest on a reservation who does not have a profile, is automatically the same nationality as the "owner" of the reservation. We have a lot of missing nationalities and we can not correct them without adding every single person with a new profile, in every single reservation and that is too much work.

    24 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  7. When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile

    6 votes

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  8. customer classifications in profile.

    For customers, we could also have a more specific option in the Internal tab, classification, than "problematic":
    Example that we miss: smoked in the room, damage, animals, triggered alarm (fire), very dirty room.

    3 votes

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  9. Schedule Analytics reports just like your daily reservation report and have it sent to your email.

    5 votes

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    1 comment  ·  Admin →
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  10. Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.

    4 votes

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  11. Make it possible to add customized country and county codes and to export csv file ready for import into VieTOUR (https://www.wien.gv.at/statistik/wirtschaft/tourismus/daten-melden.html)

    1 vote

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  12. Provide clear guidance in the Help Centre on:

    a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager

    and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager

    4 votes

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  13. We'd like to be able to have Products 'Selected by Default' on specific rate plans / channels.

    We have a Sustainability Product that we would like 'Selected by default' on our direct rate plans/channels.. In Mews & in the booking engine.

    The current 'Selected by default' feature adds the product to ALL reservations, this doesn't work as we can not add to agent reservations.

    3 votes

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  14. Serait-il possible de créer un rapport permettant d'obtenir le nombre de chambres hors d'usage avec la raison de cet hors d'usage, en multi-property pour l'ensemble des établissement sur un seul rapport ?

    2 votes

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  15. Make a special reservation type: Group reservations: to open and you can see the company/travel agency to whom reserved the, date form to, how many persons, names, surnames, room tapes etc. needed information in one block, cud made the changes (for example ask to me)

    1 vote

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  16. An easier way to add extra rooms to a group booking. Click "+" to see available rooms by room type and add to the group reservation or “-“to remove the room.

    1 vote

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  17. In the process of making a new reservation, to see the available rooms by type and by date, there should be able to choose the period (from - till) date and to see with numbers are available:
    Example:
    possibilaty to choose calendar from: calendar to:
    01.11.2022. 02.11.2022. 03.11.2022. 04.11.2022. 05.11.2022.
    Small Double room Available: 2 Available: 2 Available: 2 Available: 2 Available: 2
    Small Twin room Available: 1 Available: 0 Available: 3 Available: 0 Available: 0
    Standard Twin room Available: 0 Available: 2 Available: 0 Available: 0 Available: 1
    Standard Double room Available: 7 Available: 0 Available: 3 Available: 0…

    5 votes

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  18. To have a company dashboard just like in a guest profile. In this you would be able to view all past, current and future bookings linked to the company profile.

    8 votes

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  19. To be able to view cancellations based on their arrival date instead of cancellation date.

    4 votes

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  20. It would be great if we could select multiple dates or multiple months in the reports/graphs - for seasonal hotels, it is really the way we tend to anlyse performance.

    2 votes

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