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  1. Consumption date of once products is not shown on the Guest in house report. This report is used by the F&B team to determine whether a specific guest has purchased breakfast or not on a particular day. Product report does not show room numbers and therefore cannot be used when guests come to the restaurant.

    Please add the consumption date of "Once" products so it can be easily visible on a single report without needing to add notes.

    134 votes

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    Hi Mewsers!

    We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.

    We hope this update will help your teams handle the morning breakfast rush a little easier.

    To learn more about the update, please visit our release notes page.

    https://www.mews.li/app/release-notes

  2. Report that will show how many nights have been booked on each day in future within selected period of time

    A pickup report could identify any times that require additional attention, including data about occupancy for each day in the selected interval.

    107 votes

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    released  ·  2 comments  ·  Admin →
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  3. 74 votes

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    Hello,

    We are very happy to announce that you are now able to distinguish between children and adults in reports!

    Updates for the reservation overview are currently in the final stages of development and will be released very soon.

    In addition to this release, we’ll be adding functionality that will allow you to add products to children and adults separately whilst creating a new reservation.

    To learn more about the updates and additional features coming soon, please visit the release notes page.

    https://www.mews.li/app/release-notes

  4. please add a filter to all reports in order to choose specific number of room types and not only one. or a selection of the floor

    55 votes

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    1 comment  ·  Admin →
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  5. In addition to the list of intervals available for export schedules, many properties would prefer to specify their own custom intervals in case they cannot find an existing one that suits their needs. With the option to specify your own interval, users could customize their export scheduling exactly as they need it.

    34 votes

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  6. Chain reports

    34 votes

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    released  ·  Bethany Lyons responded

    Chain reports are available through Mews Analytics, an add-on available for purchase through the marketplace.  

  7. The Mews guests in house report is an extremely useful tool to check all customer data for guests that are currently in house. This snapshot of customer data can help managers quickly gather important details, although some additional fields could be helpful for guest analysis as well. For example, customer classifications and customer nationality details could both provide further valuable insight for quick data analysis of customers.

    28 votes

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  8. We have to make statistics in most countries and it would help a LOT if the other guest on a reservation who does not have a profile, is automatically the same nationality as the "owner" of the reservation. We have a lot of missing nationalities and we can not correct them without adding every single person with a new profile, in every single reservation and that is too much work.

    27 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. In the Accounting Report, why it’s not possible to pre-filter by items? Sometimes we just need to check the details of certain items and if we download them all it takes ages. Also if we take a long period Excel doesn’t support the size and crashes.

    26 votes

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    unlikely  ·  0 comments  ·  Admin →
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  10. Hotel and Hostel chains wish to see the complete history of items the guest has purchased across the chain. Implement a dashboard where you can see the total revenue one customer has generated so we can reward our most high valued guests.

    25 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. We are desperately in need of a report that can show us our daily production by market segment. We should be able to extract a report to excel and manipulate the data to have a clear idea of what we are picking up for what dates and via what segment. This is a crucial part of any hotel who is looking to increase their revenues and mews is one of the few PMS systems i have ever worked with that does not have this basic report. All of the data is logged there and so why is there nothing we…

    25 votes

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    unlikely  ·  2 comments  ·  Admin →
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  12. Manager Analytics currently shows YoY comparison only on a monthly basis (this year's revenue vs last year's revenue).

    Properties need a more granular report where YoY comparison will consist of individual dates.

    Hoteliers want to see what the ADR, occupancy and revenue was last year vs this year (Jan 1st 2023 vs Jan 1st 2022, Jan 2nd 2023 vs Jan 2nd 2022). Include also the day of the week next to the date so that it's clear whether the date was a weekend or a weekday.

    Having a report with this comparison would help hoteliers improve their revenue strategy.

    23 votes

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  13. The Mews Reservation report is one of the most flexible reports in the system, considering the number of items available for data comparison. While the report is in 'Totals' mode, the addition of a column for 'average length of stay' could provide another very useful criteria for future evaluation and planning.

    23 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. In Manager Analytics, it considers only definite bookings (Confirmed, Started, Processed). This idea is about also including Optional bookings and allow by a filter to include them into the calculations.

    22 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. The Mews Manager report is a one-stop-shop for a lot of crucial operational data. With the addition of an occupancy forecast for the upcoming weeks or months, this report could become even more useful for planning and revenue management.

    22 votes

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  16. 22 votes

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  17. When looking at the monthly overview in the Manager Analytics,it would be great to know what’s happened in the past days (month to date). So we know what occupancy and Average Daily Rate we had already, to see if our Forecasts are still on track. This also helps us to determine whether our goals/targets are still within reach or we need to adapt.

    21 votes

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  18. To have a View Center from where it’s possible to download the reports from all entities at once. Right now there’s a Dashboard, but not very useful for Finance Department.

    21 votes

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    unlikely  ·  Bethany Lyons responded

    Thank you for this contribution! We are rethinking the way we provide financial reporting in Mews so will consider your suggestion in the UX redesign. However I am marking this item as unlikely as the implementation may differ. 

  19. Imprimés les rapports directement depuis mews analyses sans devoir faire un export dans excel

    20 votes

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    idea to upvote  ·  Bethany Lyons responded

    Hello from the Mews product team! I will merge with the request to schedule report exports. 

  20. There is no picked vs. unpicked status within confirmed group reservations.
    This is a pain when creating your forecasts, and predicting your unexpected wash of a group block.
    Hard to communicate to management.

    20 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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