291 results found
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Rates & Rate group updates
Rate Key Requirement:
It is not possible to leave the rate key field empty, limiting flexibility. We are currently doing a big migration/restructure project and cannot yet delete the old rates but need to wipe the keys in order to reuse them.Navigation Limitation:
Unable to use Command+Click to open a rate in a new tab, which impacts multitasking efficiency.Voucher Code Search:
Searching for voucher codes is harder. Additionally:If working on a public voucher setting, after making a change, all filters reset quickly to default, and we need to filter again to public/private.
Lazy Loading Behavior:Deactivating a…
5 votes -
Being able to assign specific room types to a rate vs. all being assigned automatically.
It would be helpful if we can select the specific room types we need to assign to a specific rate plan. Currently, we just need to add more restrictions if a room type cannot be sold under a rate plan.
6 votes -
Restrict Products
There are other suggestions about restricting products, but would also be good to restrict products by Room category, and rates/ packages/ dates
For example -
1 offer a cot to rooms that can only accommodate cots and not to all rooms2 offer pet products to rooms that can accommodate a cot and not to all rooms
3 only offer a product on specific dates, rather than all, or seasonally within a certain date range - Strawberries in Summer
4 by package type, if a rate includes a product you wont necessarily want to add again
198 votes -
Restrictions (tarifs et produits)
Bonjour,
Nous aimerions avoir la possibilité de borner un tarif par occupation.
Ex: vendre un tarif pour une seule personne
Cela nous permettrait de vendre des forfaits soirée étape (nuit+PDJ+dîner) pour nos clients corpo.
Idem, nous aimerions pouvoir borner des produits. Actuellement les restrictions existent uniquement pour les tarifs, or, nous aurions l'utilité d'avoir des restrictions pour les produits afin d'étoffer notre offre produits (ex: box romantique commercialisable uniquement jusqu'à 7 jours avant l'arrivée).
Merci3 votes -
Visualise rate derivation from rates list
In the list of rates, we see
Name, Base rate, Type (private or public), Short name, External name, Enabled, Default.
It would be nice to have at least one extra column, to visualise the adjustment (absolute or relative) from the base rate. When there's a lot of rates to setup and check it can be time consuming to do those 3 clicks (rate, pricing, adjustment).17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Be able to limit rates
We have rates with rental services included. As we only have a limited number of stand-up paddles, for example, it would be great to limit this arrangement: “this rate can only be booked 5 times per night”.
I currently have to regularly check whether the rate has been booked in order to close it manually for these nights.1 vote -
1 vote
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Let the base rate be a real base rate for other rates instead of individual rates for each room
In the basic rate, the price adjustment for additional occupancy or negative occupancy should be individually adjustable for each room. The invoices become increasingly distorted the greater the price difference between the rooms.
The children's prices should either be adjustable as a percentage or also be adjustable per room, as the distortions here are also very strong.1 vote -
It would be helpful to see in a snapshot the rates of each room along with its restrictions and be able to modify easily those MLOS and rat
It woudl be very helpful if we could visualize the calendar of availability along with the rates published and be able to see the MLOS restrictions and be able to modify these individually with 1 click.
1 vote -
Multiple payment policies for one rate group, configurable by advance date
Where properties receive a high volume of same day bookings, which they review and then either take manual payment or cancel, there should be an option to configure payment policies on rate groups by advance date. This solution would help to reduce the amount of refunds properties need to perform for these particular bookings. This is currently only possible in Mews by creating a combination of multiple policies, rates/rate groups and restrictions.
Ideal use case below where property only requires one rate and one policy
Any reservation made prior to the day of arrival - an automatic payment schedule is…
2 votes -
Add more product rules feature
Create more options for the product rule creation. There should be an option to select a limit to the amount of each product available in the system to avoid overselling.
3 votes -
Change prices up down instead of to the right
When we change prices and click enter, the next squared selected is the one in the right (same category for the next day). Nevertheless, normally when we change rates, we do so for an entire day. It will be much practical is the next square selected after clicking "Enter" is the one below what we have just changed. This way, we can swap from the first until the last category of a whole day and do it quicker than now.
13 votes -
Search function for spaces
As with the rates page, it would be useful to have a search bar for spaces, so that settings can be made more quickly when managing establishments with a large number of spaces, and therefore with several pages (e.g. > 300).
2 votes -
Package with Items on specific nights
They is a example of the request of the customer. This functionality is available in Hotello and customers is looking to have the same in Mews. There is some examples:
Example 1: I have a package for 3 nights:
Night 1: Diner
Night 2: Breakfast, lunch (apply after midnight per day per person) and diner
Night 3: breakfast and lunch (apply after midnight per day per person)
The problem right now is all items applied every night. In Hotello, they was able to select in the configuration with specific night the product should appliesExample 2:
I have a package…16 votes -
booking engine rate group
If there are multiple public rates within the same rate group, MEWS will only display the cheapest option in the booking engine.
This causes issues for us for example when publishing our Christmas packages. They would both fall under the same rate group (PKG - Package incl. breakfast in this example), but since one package includes dinner and the other one a *****, only the cheaper ***** package will be shown to our guests.
Now we worked our way around it by creating an additional rate group for the dinner package, however this is causing us to create…
43 votes -
Ability to Edit the Base Rate on a Derived Rate
We often change how a promotional rate is priced, sometimes off BAR, then we might change it to equal AAA, or some other rate from our RMS. Currently if I want to change the base rate being used, I have to delete the entire rate plan and rebuild a new one.
8 votes -
Lead-in time and configuration for product upselling
There is already a suggestion for having a inventory for stay products. Now that the products can be booked by the customer during the booking flow and online check-in, it would be interesting to have more configuration options for upsell products. Right now, it is very limited. Certain products need to be prepared or ordered on request. There should be a deadline of choice. For example: booking a bouquet of flowers can only be added 48 hours before arrival. Otherwise we can't order the flowers anymore. In general; every product upsell that happens within Mews just before arrival, can be…
37 votes -
character limit
I have recently discovered a 1,000-character limit has been applied to (at least) the description of a new rate when I attempted to modify an existing description and add a new rate. Overall, not an issue. The problem to solve is formatting this description. Line breaks and blank lines entered when writing the description are no longer recognized and now the lines all run together. This is not a great Guest experience and is apt to cause more Guests to skip reading the description entirely when they see a big block of words. I hope this was an oversight when…
2 votes -
Adaptation of Vouchers for Agencies and Companies
We work with several companies and agencies, and we need to adjust the vouchers according to the specific conditions of each reservation. Currently, some companies pay by bank transfer, and we must adapt our documents accordingly.
Specific Requirements:
…Voucher Customization: Ability to dynamically modify the information displayed on the voucher based on the agreement with the client. Configuration Options: Do not include an email address. Do not store a credit card in the client's file; it should only be linked to the agency. If clients make additional purchases, the agency’s credit card will be charged. This is a major issue1 vote -
Easier search through products
Hi Mewsers,
When searching through the product list I would find it very useful to be able to either filter or have it easy visible which products we are offering on our booking engine / guest portal.
This because we have some products in the list 2 or 3 time because of the way they are charged (once / per night etc. etc.).1 vote
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