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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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502 results found

  1. Instant search on Reservation overview

    6 votes

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    0 comments  ·  Reservation management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Masked card info on new check-in booking Summary/info missing

    This is just feedback, not a bug or a critical problem. A crucial piece of information is missing at check-in. I can no longer see the line "Payment card ****XXXX (MasterCard/physical card)" in the new summary. Previously, I could immediately see which card number corresponded to which booking when handling guests with many saved cards. or multiple bookings with different card details. With the new summary view, I have to go back to the old view to find that information.

    I would like to get that single part of information included in the new Summary and booking information overview.

    1 vote

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Admin →
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