61 results found
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Add the associated account to the bill over the API
Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
It will allow us to be more efficient, avoid changes and manual work.61 votesHello from the Mews Product team!
We've added this functionality to bills/add (also available in bills/update). Check out the OpenAPI specs here: https://app.mews.com/swagger/index.html#/Bills/bills_add
or on the API docs here: https://mews-systems.gitbook.io/connector-api/operations/bills#add-bill
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City Ledger
Es wäre sehr hilfreich, wenn in der Debitorenverwaltung ( City Ledger ) die direkte Möglichkeit wäre, eine Zahlungserinnerung per Mail zu senden.
1 vote -
Pay several bills at once in the ledgers
Ideally, in the ledgers, we could pay several bills at once . Currently, we can only process one bill at a time. So if I have a cheque for a company that covers 8 bills, I need to do them one by one.
1 vote -
Receivable tracking feature suddenly retired and no direct alternative
With a receivable tracking feature in use we had a trackable payment line visible at the PM, to follow how many invoices wasn´t paid as well as the amount of each one, all in one page. This week the feature was removed without proper advices and now we did not found a way to have similar info on screen. Instead to become easier it is now worst. We have a case opened asking for help.
In case you will not allow to use this receivable tracking feature anymore, is it possible to include a column on dashboard tab to include…
1 voteCity ledger is the dedicated report to track unpaid invoices, pay them or chase with reminders.
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Since a recent upgrade
Payments added to a group's bill are added under 1 room of the group instead of at the bottom of the bill. This creates confusion because it looks as if there were no payments received. However the cost of the room is shown as a negative amount.
1 voteFollowing feedback we have reverted this so the payments appear outside of the reservation group.
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Products added to a bill should be editable
After adding a product to an open bill, you should be able to edit the amount introduced in the bill instead of adding another line with the same product in negative. It is confusing for everyone, especially because the bill could have dozens of lines due to that fact.
The same happens to Rebates. You should be able to rebate 1 item from a purchase of 5 units of the same item.11 votesReleased with flexible corrections. How to remove a single item from an open bill (mews.com)
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Clear all empty bills at once
I have a few company bills where a lot of empty bills are created due to moving bills around to create large invoices. At the moment I have to manually delete all empty bills one by one. Can you create a button that will clear all empty bills?
6 votesCustomer confirmed issue resolved
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reopen bills
Would it be possible to reopen a bill when the guests hasn’t arrived yet ? Can this be a future feature to ease the process of billing before arrival dates ?
1 voteReissue feature released in March
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Automatic bill closure on check-out
When the bill is fully paid upon checkout, the bill can be automatically closed, when the receptionist clicks "check out".
Otherwise we get the following error: "To enable check-out, make sure that all bills are paid and the Unpaid items / Deposits section is empty. If there are any open items, convert them to a bill and then close it." on fully PAID bills, and to "bypass" that error, we just close the bill, without posting anything. Or some receptionists just move everything to a new bill, once again without posting anything, and only then they can check out the…
5 votesWe have close balanced bills on checkout and we now also convert balanced unpaid items and deposits to a bill and close
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Show the company or agent added to a booking in the billing screen
Show company/agent added to booking in the billing screen
2 votesThis was released as part of Company Billing and associated owner
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Automatically route company invoice to paymaster
When an invoice is issues via mews, we still have to move the receivable manually to a paymaster. It would be great if a paymaster could be linked to a company, so all invoices are moved automatically and thus avoid unnecessary actions.
39 votes -
Add up product count, when there is more than one item
When working with corporate customers, conferences or groups; the number of same items on a bill, make for very lengthy bills which are difficult to read and process. We would like to see that when there is more than one item of the same product, that these are added up.
For example, instead of 10 lines with 1 drink in each line. We want to see 1 line with 10 drinks and the total amount to be paid.
55 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes on this topic. Thank you again for sharing your idea!
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Having a ''Dashboard'' for company profiles
Having an overview of how many bookings were placed under the company name or to check if a reservation is already made, it would be very useful to have a dashboard just like in a guest profile.
15 votes -
Automatically have a customer's company as a selectable option when you click "Assign bill to company"
Currently when you click "Assign bill to company", you have to search for the company, even if it is already listed under the customer profile. It would be useful to have - as well as the search function - the customer's company automatically added to the pop-up so you don't have to search for it.
13 votes -
Amending a closed bill
Be able to add address or company's name if we make a mistake after closing the bill. The current SOP in place for this is not efficient and too complicated.
30 votesHi,
We have now released the ability to change the address on a closed bill or invoice, where credit note will be issued to balance out the original invoice and new bill/invoice will be issued with corrected address.
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Invoice Cancellation
If we have to cancel an invoice, there should be an option to keep the products for the new invoice and not have to re-enter all the items. It happens so often that the guest calls and the invoice needs to be made out to the company after all and you have to re-enter everything. This needs too much time!!
20 votesReissue feature released in March 2024
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Send invoice directly to company profile
Our invoices need to be emailed directly to companies (i.e. Travel Agents or Businesses) directly. Currently you can only email to Customer Profiles, yet all the contact information for companies are stored in the Company profile. We move chargeback items to a Company Bill, so it seems illogical to then not be able to email the invoice directly to that company?
We waste so much valuable time saving the PDF down and manually sending the invoice through Gmail. There is a lot of room for human error here, where invoices don't ever get sent out.
389 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!
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terminal payment
There should be way to process the authorization that was already made on the card to be processed to a complete charge while checking in the guest using the terminal where the preauthorization is sent to the terminal and guest will make sure it is the right amount and enter there pin if it is a debit card or enter the zip code for credit card or any other way so that there can be less chance for any guest to add a charge back case something like that as it will make sure the guest used the card by…
1 voteHi team,
We already have a possibility to process an authorization on our Mews Terminal - feel free to look into our guides for more info! Or just contact your account manager to provide more details around Mews Terminal.
https://www.mews.com/en/products/terminals https://help.mews.com/s/article/getting-started-with-your-mews-terminal?language=en_US
Best,
Mews Team
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Add a filter on accounting category on accounting report
Add a filter on accounting category on accounting report
22 votesAccounting report can be filtered by single or multiple Accounting Categories
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Report on Stay and service products
We have brekfast as service and breakfast as products. We would like to report on the count of the total per day
3 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released in the form a New and Improved Product Report. Please check out our release notes - https://releases.mews.com/en/want-a-clearer-overview-of-your-product-sales-our-new-product-report-has-you-covered.
Thank you again for sharing your idea!
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