80 results found
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Add the associated account to the bill over the API
Adding this to the API will ensure that the correct name will be added in the invoice when we close the bills automatically.
It will allow us to be more efficient, avoid changes and manual work.61 votesHello from the Mews Product team!
We've added this functionality to bills/add (also available in bills/update). Check out the OpenAPI specs here: https://app.mews.com/swagger/index.html#/Bills/bills_add
or on the API docs here: https://mews-systems.gitbook.io/connector-api/operations/bills#add-bill
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Separate present and future bookings automatically on bills
Even though you can manually move future bookings to a separate bill it would be really useful if Mews did this automatically. It sometimes gets missed by reception and charged by mistake.
121 votesReleased default billing automation to GA on 16th December.
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City Ledger
Es wäre sehr hilfreich, wenn in der Debitorenverwaltung ( City Ledger ) die direkte Möglichkeit wäre, eine Zahlungserinnerung per Mail zu senden.
1 vote -
Pay several bills at once in the ledgers
Ideally, in the ledgers, we could pay several bills at once . Currently, we can only process one bill at a time. So if I have a cheque for a company that covers 8 bills, I need to do them one by one.
1 vote -
View Uninvoiced and Uncharged Past Billings
It would be great to have an option to view all past billings that are at €0.00 and do not yet have an issued invoice (i.e., the payment has not been closed), as well as a report showing all past reservations that still have postings on it and have not been charged at all.
1 voteThis can be achieved by filtering the newly released accounting ledger
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Accounting ledger
We need to refine the filtering of the accounting ledger to display only entries that have already occurred, and excluding those that are scheduled for the future. To prevent entries labeled 'to be resolved' from appearing until after all items on a reservation have been completed. For instance, a reservation in our system is todasy 29.feb marked 'to be resolved,' but the guest will not check out until March 6th. We cannot send the invoice before after the guest has left the hotel..
19 votesSolved in the new ledgers. Phased roll out underway and full GA by end of January.
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Receivable tracking feature suddenly retired and no direct alternative
With a receivable tracking feature in use we had a trackable payment line visible at the PM, to follow how many invoices wasn´t paid as well as the amount of each one, all in one page. This week the feature was removed without proper advices and now we did not found a way to have similar info on screen. Instead to become easier it is now worst. We have a case opened asking for help.
In case you will not allow to use this receivable tracking feature anymore, is it possible to include a column on dashboard tab to include…
1 voteCity ledger is the dedicated report to track unpaid invoices, pay them or chase with reminders.
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Add column to accounting ledger with reservation status
It would be very helpful if you could put an extra column in the accounting ledger what the status is of this reservation. Every booking has the unresolved status even if they are still checked in. We would like to see if a booking is "past"before you click on it. Or only the reservations which are in the past have the unresolved status. Now we have a big list of reservations we have to click on first to see if it is in the past to close the bill.
Thank you.3 votesSolved through the new ledgers which are in progressive roll out and full GA by end of January
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Since a recent upgrade
Payments added to a group's bill are added under 1 room of the group instead of at the bottom of the bill. This creates confusion because it looks as if there were no payments received. However the cost of the room is shown as a negative amount.
1 voteFollowing feedback we have reverted this so the payments appear outside of the reservation group.
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move unpaid items
Moving unpaid items from one bill A to another bill/ customer bill B is often not possible. We have to add a new bill C, and move bill A and B to bill C and end up with lots of empty bills that can not be deleted.
Empty bills should always be deleted automatically after moving the items.
2 votesSolved as part of our default billing automation released on 16th December. Items will not be routed to unpaid by default.
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Products added to a bill should be editable
After adding a product to an open bill, you should be able to edit the amount introduced in the bill instead of adding another line with the same product in negative. It is confusing for everyone, especially because the bill could have dozens of lines due to that fact.
The same happens to Rebates. You should be able to rebate 1 item from a purchase of 5 units of the same item.11 votesReleased with flexible corrections. How to remove a single item from an open bill (mews.com)
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Clear all empty bills at once
I have a few company bills where a lot of empty bills are created due to moving bills around to create large invoices. At the moment I have to manually delete all empty bills one by one. Can you create a button that will clear all empty bills?
6 votesCustomer confirmed issue resolved
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reopen bills
Would it be possible to reopen a bill when the guests hasn’t arrived yet ? Can this be a future feature to ease the process of billing before arrival dates ?
1 voteReissue feature released in March
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Enhanced routing rules (on reservation level)
Many larger properties in the United States route rules on reservation level. For instance, in business travel, you need to route all room and tax to the paymaster and leave incidentals on the guest bill.
15 votesHey everyone 🙌
I'm happy to announce that this functionality was released to production to all properties.
You can find out more information under this release note (https://releases.mews.com/en/get-ready-to-experience-a-new-level-of-billing-flexibility) that explains with a quick Loom video how the functionality works.
Let us know what you think!
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Automatic bill closure on check-out
When the bill is fully paid upon checkout, the bill can be automatically closed, when the receptionist clicks "check out".
Otherwise we get the following error: "To enable check-out, make sure that all bills are paid and the Unpaid items / Deposits section is empty. If there are any open items, convert them to a bill and then close it." on fully PAID bills, and to "bypass" that error, we just close the bill, without posting anything. Or some receptionists just move everything to a new bill, once again without posting anything, and only then they can check out the…
5 votesWe have close balanced bills on checkout and we now also convert balanced unpaid items and deposits to a bill and close
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Show the company or agent added to a booking in the billing screen
Show company/agent added to booking in the billing screen
2 votesThis was released as part of Company Billing and associated owner
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Automatically route company invoice to paymaster
When an invoice is issues via mews, we still have to move the receivable manually to a paymaster. It would be great if a paymaster could be linked to a company, so all invoices are moved automatically and thus avoid unnecessary actions.
39 votes -
Add up product count, when there is more than one item
When working with corporate customers, conferences or groups; the number of same items on a bill, make for very lengthy bills which are difficult to read and process. We would like to see that when there is more than one item of the same product, that these are added up.
For example, instead of 10 lines with 1 drink in each line. We want to see 1 line with 10 drinks and the total amount to be paid.
55 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes on this topic. Thank you again for sharing your idea!
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Having a ''Dashboard'' for company profiles
Having an overview of how many bookings were placed under the company name or to check if a reservation is already made, it would be very useful to have a dashboard just like in a guest profile.
15 votes -
Automatically have a customer's company as a selectable option when you click "Assign bill to company"
Currently when you click "Assign bill to company", you have to search for the company, even if it is already listed under the customer profile. It would be useful to have - as well as the search function - the customer's company automatically added to the pop-up so you don't have to search for it.
13 votes
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