81 results found
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7 votes
Dear All,
This idea has recently been released! Many thanks to all of you! -
Add a field for disabilities
I recommend adding a field to the customer profile or reservation about disabilities. For example, someone in a wheelchair that cannot use the top bunk. Personally, I would like to let the hotel know that I am deaf.
6 votesHello Mewsers,
It is currently possible to add the customer classification "Disabled person" in the customer internals section of a guests profile
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6 votes
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6 votes
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Import companion details
Extend import functionality to include updates for all companion details for your group bookings
6 votesHello,
Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.
You can learn more about this feature from our help centre:
https://help.mews.com/hc/en-us/articles/360008489537-Manage-group-reservations-with-rooming-lists
Should you have any additional feedback, please do let us know.
Kind regards,
Aldair
Mews Product Team -
5 votes
Hello Mewsers,
Thank you for the feedback and suggestions, we are very happy to inform you that the space status report allows you to filter by alternate reservation states.
You can choose whether you would like to view reservations that have been confirmed (definite reservations) , reservations that are currently optional or both! Simply select the “status” filter in the reservations report and apply the changes that you would like to view.
For more information or assistance please contact our customer care team.
Kind regards,
Aldair -
In the new reservation module a total price instead of the average price
in the new reservation module only an average price is displayed. a total price would be easier. possibly leaving the choice to the user as to what may be displayed.
5 votes -
5 votes
Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)
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Channel Reference Number
"For many properties, reservations will come in from various travel agencies, which often come along with unique travel agency numbers. To help clarify this these various details, a field for travel agency number could be added to the reservation module to keep all those important details in one easy-to-find place."
5 votes -
change customer details when adding extra rooms
When using "add another reservation" it should be possible to change guest/customer name. Instead of adding rooms for same person
4 votesHello Agnes,
Thank you for sharing your request with us. It is currently possible to add a new guest profile when adding another reservation to an existing group.
In order to do this, you can click on the add another reservation button > Mews will pre-fill the date range and open the second step of the new reservation screen > In the customer section select the "X" to remove the current profile that has been pre-filled and add the name of the new customer you would like to add. This will create a new reservation with the name of the new customer to your group.
Should you have any issues, please contact our customer care team.
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Block Rates
Insert a day by day rate per block manually instead of selecting an existing rate that has the wrong prices. Because we don't have fix block prices and maybe there are multiple blocks for one day with another rate.
4 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. It is now possible to re-price the rate per day, per space category for an availability block in Mews.
You can learn more about this feature in the link below:
https://help.mews.com/s/article/base-rates-for-availability-blocks?language=en_US
Thank you again for sharing your idea!
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Notification icon for release notes only when there is an unread(!) release note
First of all: I like that there is a symbol / notification in Commander (in the top right) for new releases.
But once I have clicked on it, I would like that it disappears, also after logging out and back in.
It basically should only appear, once there is a new release note. Because like that I always know that there is something new I should read.
But if I receive a notification (--> the icon shows up in the top right), but there is no new release note, it's a bit frustrating if there is no new release note.…
4 votesHello Mewsers,
We are happy to announce that we have moved to a new structure for release notes that has resolved the issue you have outlined; the release notes icon will now appear only when there are unread release notes.
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4 votes
Apologies that this hasn’t been updated at the time it should, moving it released.
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look up reservation through confirmation number
Have the possibility to look up a reservation through the confirmation number.
3 votesHello from the Mews product team!
We are pleased to let you know that your feature request has been released. Please check out our release notes on the new Search
Thank you for sharing your idea and helping our continuous improvement!
Yours,
Ettore Zotarelli
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Searchbar: search on IATA number (NCH)
In a big chain with 12500+ travel agents, it is a must to being able to look on IATA number. A lot of TA's have the same name but may have another IATA number.
3 votes -
the system is ridiculously slow!
it is actually unworkable as it will try to update for at least 2 minutes (no exaggeration!)
it does it for as good as all the actions you and you basically need to open a new mews session (or risk that you forgot what you were about to do in the first place)3 votesHi Simone,
We are happy to inform you that we have resolved the performance issues for the system.
You and your team should be able to run Mews at an improved speed. Should you continue to experience performance issues, please do let us know.
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US Registration card - date format
Registration cards in the US legal environment are in the wrong format: DD/MM/YYYY.
The correct format according to the local standard should be MM/DD/YYYY.3 votesHello from the Mews product team.
We are so pleased to let you know that your feature request has been released. You will now be able to view registration cards in the US standard date format.
Please check out our release notes for more information – https://www.mews.li/app/release-notes.
Thank you again for sharing your idea!
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Mews shouldn't let us check in a guest when the room is occupied
Will be fantastic to avoid double let if cant check in someone in a room is occupied
3 votesHello Mewsers,
Thank you for sharing your feedback with us.
We are very happy to inform you that Mews does not allow you to check a new guest in before the previous reservation was checked out.
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Add Day of the week next to Arrival date & Departure date
Onthe Resume of the reservation, an idea would be to have the Day of the date, mentioned next to Arrival & departure
So when you check reservation, or have a guest on the phione asking you to dubbel check the res. with him, you can easear sya, tyou arrival on Wednesday 2 sep and C/O on friday 4/93 votesHi Mewsers,
Thank you for sharing your feedback with us.
We are happy to inform you that you are currently able to see the day of the ween a guest will be arriving and departing from the summary tab of the reservation module.
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Mews Marketplace
Mews has always strived to connect with as many integrations as possible, however as we are continually finding great new software to work with, we'd like to introduce the possibly of installing integrations directly from Mews Commander. This means that adding new integrations would be easier than ever, bypassing requests to integration partners and enabling automatic token sharing.
3 votesOur marketplace is released! Klick and play, contact our team for more info. Go to burger menu, find icon marketplace and take a look!
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