Is it possible to make the task field in MEWS bigger again so that you can drag the field to write info in it?
Before the update, you could drag the "Description" window larger using the arrows at the bottom right.
It would be great if that were possible again. Thank you in advance. Tina1 vote
We are happy to inform you that we have added the ability to expand the task field back to Mews Operations.
Thank you very much for sharing your feedback with us. Please do continue sharing your feedback and requests so that we can continue to improve Mews.
It would be useful to have a mail template to be sent a few days before the guest arrival, as a reminder, but also to let them have directions to the hotel, useful info regarding events during their stay etc.87 votes
We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.
This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)
Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
Thank you for the feedback.
We are very happy to inform you that it is possible to print empty registration cards.
The feature can be set up from your registration card configuration settings. Under the “Options” menu, select “Print based on person count”. When this setting is enabled, you will be able to print an additional blank registration card for all reservations where companion details have not yet been completed.
Should you have and questions, or additional feedback, please let us know in the comments section below.
Currently the only area to add a booking reference (OTA or other) is in the notes field. This should be a field within the reservation screen that can then be used to locate a reservation.
This is especially important where multiple reservations are received on the one booking file but are for a different party within that reservation..maybe with same surname but different dates of stay.
It is also helpful if reconciling commission statements etc9 votes
Hello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Now we automatically add channel reference number to reservations. Thank you again for sharing your idea!
The Mews Team
Please stop spamming me about new features. Feature request: "Make an option in the settings of the user to opt out of these messages."7 votes
Sorry to hear that you find it overwhelming when we update you about the features we are working on.
We have improved the workflow, and now you’ll not receive pop-up messages but rather you have a small icon in the PMS – where with a click of a button you can review all the updates. Thank you for the feedback once again!
Thank you for your feedback, we are happy to let you know that you may now make use of the restrictions calendar.
You can learn more about this feature here:
Mews is used by properties worldwide, with each country belonging to a custom legal environment which is then tailored to their needs. Currently the legal environment for the United States has not yet been developed to optimize operations for properties in that location. The addition of this environment could therefore help make Mews available to more properties in the USA.22 votes
US Legal environment is here! Thanks to all of you for the feedback and hope to hear from you soon in some other great ideas!
Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)
This idea has recently been released! Many thanks to all of you!
Extend import functionality to include updates for all companion details for your group bookings6 votes
Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.
You can learn more about this feature from our help centre:
Should you have any additional feedback, please do let us know.
Mews Product Team
Apologies that this hasn’t been updated at the time it should, moving it released.
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