21 results found
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change customer details when adding extra rooms
When using "add another reservation" it should be possible to change guest/customer name. Instead of adding rooms for same person
4 votesHello Agnes,
Thank you for sharing your request with us. It is currently possible to add a new guest profile when adding another reservation to an existing group.
In order to do this, you can click on the add another reservation button > Mews will pre-fill the date range and open the second step of the new reservation screen > In the customer section select the "X" to remove the current profile that has been pre-filled and add the name of the new customer you would like to add. This will create a new reservation with the name of the new customer to your group.
Should you have any issues, please contact our customer care team.
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Option to block company profiles from being edited
It would be nice if you can block certain company profiles from being edited or deleted.
A simple check box for this, similar to the invoiceable checkbox would be great.
If this checkbox is selected the profile should only be adjustable by users with certain rights, similar to the invoiceable option.
5 votes -
Unable to search company/TA profiles by IATA
Would be helpful to assist in selecting correct TA profile when multiple exist with the same address. Would be great to be able to locate a profile, in the PMS search bar, by IATA number
9 votes -
task field
Is it possible to make the task field in MEWS bigger again so that you can drag the field to write info in it?
Before the update, you could drag the "Description" window larger using the arrows at the bottom right.
It would be great if that were possible again. Thank you in advance. Tina1 voteHello Tina,
We are happy to inform you that we have added the ability to expand the task field back to Mews Operations.
Thank you very much for sharing your feedback with us. Please do continue sharing your feedback and requests so that we can continue to improve Mews.
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Pre arrival email template
It would be useful to have a mail template to be sent a few days before the guest arrival, as a reminder, but also to let them have directions to the hotel, useful info regarding events during their stay etc.
88 votesHi Mewsers!
We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)
Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.
Have a great day,
Aneta -
registration form
why we can not make the guest to see last four digit of their card so that they sign for the same card payments
13 votesHello from the Mews product team,
We are so pleased to let you know that your feature request is already available. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Notification icon for release notes only when there is an unread(!) release note
First of all: I like that there is a symbol / notification in Commander (in the top right) for new releases.
But once I have clicked on it, I would like that it disappears, also after logging out and back in.
It basically should only appear, once there is a new release note. Because like that I always know that there is something new I should read.
But if I receive a notification (--> the icon shows up in the top right), but there is no new release note, it's a bit frustrating if there is no new release note.…
4 votesHello Mewsers,
We are happy to announce that we have moved to a new structure for release notes that has resolved the issue you have outlined; the release notes icon will now appear only when there are unread release notes.
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Lock company profile
Would be great if we can lock certain company profiles.
So we can ensure its not overridden. Some integrating parties use these, and when deleted integrations may break. Also in certain countries specific fields are required. Would be great if we could also lock these for modification such as VAT fields/ Code fisc. etc.2 votes -
Integration of 3M software
Support integration of 3M software (IDscan.net) for scanning passports and IDs quickly.
8 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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10 votes
Hello Mewsers,
Thank you for the feedback.
We are very happy to inform you that it is possible to print empty registration cards.
The feature can be set up from your registration card configuration settings. Under the “Options” menu, select “Print based on person count”. When this setting is enabled, you will be able to print an additional blank registration card for all reservations where companion details have not yet been completed.
Should you have and questions, or additional feedback, please let us know in the comments section below.
Kind regards,
Aldair -
Add field in reservation screen to add booking reference no.
Currently the only area to add a booking reference (OTA or other) is in the notes field. This should be a field within the reservation screen that can then be used to locate a reservation.
This is especially important where multiple reservations are received on the one booking file but are for a different party within that reservation..maybe with same surname but different dates of stay.
It is also helpful if reconciling commission statements etc9 votesHello from the Mews product team,
We are so pleased to let you know that your feature request has been released. Now we automatically add channel reference number to reservations. Thank you again for sharing your idea!
Kind regards,
The Mews Team
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Stop spamming me about new features
Please stop spamming me about new features. Feature request: "Make an option in the settings of the user to opt out of these messages."
7 votesDear Team,
Sorry to hear that you find it overwhelming when we update you about the features we are working on.
We have improved the workflow, and now you’ll not receive pop-up messages but rather you have a small icon in the PMS – where with a click of a button you can review all the updates. Thank you for the feedback once again! -
16 votes
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8 votes
Hi Mewsers!
Thank you for your feedback, we are happy to let you know that you may now make use of the restrictions calendar.
You can learn more about this feature here:
https://help.mews.com/hc/en-us/articles/360003812798-Managing-restrictions -
5 votes
Idea is released! Just contact our support and they will be happy to help out! Hope to hear from all of you very soon. :)
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USA Legal Environment
Mews is used by properties worldwide, with each country belonging to a custom legal environment which is then tailored to their needs. Currently the legal environment for the United States has not yet been developed to optimize operations for properties in that location. The addition of this environment could therefore help make Mews available to more properties in the USA.
22 votesHi Team,
US Legal environment is here! Thanks to all of you for the feedback and hope to hear from you soon in some other great ideas!
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7 votes
Dear All,
This idea has recently been released! Many thanks to all of you! -
6 votes
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Import companion details
Extend import functionality to include updates for all companion details for your group bookings
6 votesHello,
Thank you very much for your feedback. We are happy to inform you that we have recently released a reservation rooming list that will allow you to update all the companions, and companion details in reservation group including identity document information.
You can learn more about this feature from our help centre:
https://help.mews.com/hc/en-us/articles/360008489537-Manage-group-reservations-with-rooming-lists
Should you have any additional feedback, please do let us know.
Kind regards,
Aldair
Mews Product Team -
4 votes
Apologies that this hasn’t been updated at the time it should, moving it released.
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