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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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429 results found

  1. Posting items from Billing allow to be consumed before the guest check in, which dosen't have any sense...

    Should be blocked, or at least have a pop up warking about it...

    Very necessary.

    Regards.

    10 votes

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  2. Having the option to print bills & invoices either in detailed mode or rather in one line per item.

    56 votes

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  3. Default VAT of deposits to be editable and not linked to Legal Environment.

    12 votes

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  4. 37 votes

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  5. Would be nice to be able to customize group bills, by grouping the items according to space categories.

    33 votes

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  6. 19 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Introduce automatic sending of bills upon closing.

    173 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

  8. In Italy we are facing the issue, that each invoice has to be print out on a specific invpice paper and only one time. So the night receptionists have to keep track of all the bills closed on one day which they do by using the bill and invoices report. It would be even more helpful to have an extra column added with the amount of prints so that they don't have to click in each bill.

    9 votes

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  9. 33 votes

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  10. Having an additional file where a bill number, the total price, the base price and the vat price appears in the same line per each reservation.

    11 votes

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  11. 30 votes

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  12. The client would like to have the possibility to choose the bill counter for automatic deposit.

    8 votes

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  13. Please note some guests get confused by Rs and think it is Indian rupees which off course does not represent the same value at all. It would be very helpful if the rates could be shown as MUR instead of Rs for Mauritius. Note Booking.com already does this, I guess for the same reason.

    4 votes

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  14. 8 votes

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  15. 14 votes

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  16. No auto charge for a specific travel agency under one type of rate

    5 votes

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  17. As variables within bills and invoices may change in the future, it is important that all historical accounting documents are preserved in their original form from the time that they are issued or reported. Therefore, storage of PDF snapshots of each document at the time that it is issued would preserve this data. Therefore, regardless of change, users will be able to view those original documents at all times.

    15 votes

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  18. Group bookings can complicate payments, especially if all bookings are being paid for by a single party. Adding the capability to pay deposits for the group as a whole could provide a solution, as this could simplify the payment process for many business travelers or any other group travelers.

    74 votes

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  19. 11 votes

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  20. 11 votes

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