50 results found
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2 votes
Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap at this time, and is unlikely to be delivered. Thank you for sharing your suggestions.
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Convertir une réservation confirmée en option
Convert confirmed booking to optional
2 votesWe've already received this request and are reviewing options in allowing for reverting between reservation states.
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Integration with Tourist Center Bern
Integration with Tourist Center Bern
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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Admin to control employee pictures
Admin to control employees profile picture, allow for the ability to enable/disable this function on employee level
6 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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auto response messaging
Auto responses for frequently asked questions within customer portal. Hotel to be able to customise own responses i.e what time can we check in? Do you have parking?
2 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. We are preparing integration with external tools which will help with this. Thank you for sharing your suggestions.
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See the difference of single use and double use in the bookingsummery
It would be helpfull to see in the reservation summery how many double use and single users are in the booking. Especially in group bookings, you need to count every time when the client adjust the number and forwards the namelist.
1 vote -
Retain departed guests on the check out report once they have checked out.
On the check out report - once a guest has been checked out they disappear from the list. Can they just be moved in to a lower segment on the screen so that they can still be found from the check out report?
1 vote -
Turn off notification sounds
department: customer support
We would like to be able to turn off the sound when a notification comes in.
when we are talking to guests, it is very annoying when we hear a 'ping' in our ear all the time.
if it is also possible to turn off the notifications completely, that would be great.2 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
Thank you for sharing your suggestions.
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edit daily rate and change room number for options
Currently daily rate is not amendable once the bookings are created, with a status OPTION (not confirmed). We used to have it but not anymore.
Also, we can never change room allocation if the booking is an option.2 votes -
Applying Discounts on the fly from the NRS
Being able to apply discounts on the fly from the New Reservation Screen with different rates based on the service. Example: 15% on Accommodation, 5% on F&B ... Revenues need to be reflected accordingly per Accounting category.
3 votesHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Customize mandatory fields
I want to pick which fields are mandatory in reservation screen (segment, company, phone number)
10 votesHello,
Thank you for your feedback and suggestion.
All required fields in the PMS are based on legal requirements. It is unlikely that we will allow the modification of required fields, or the addition of mandatory fields that do no meet legal standards in each region in the near future.
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Mews PMS Messages (Chat) go to all persons to receive messages, can we change?
If you have been off for a few days, when you log in you receive all past messages which is annoying. Would it be possible to only receive message sent/received for the day you log in versus past history of messages?
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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1 vote
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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aperçu des réservations
L'écran "aperçu des réservations" montre les arrivées en commençant par les prénoms et non les noms. Ceci serait plus simple d'avoir les noms des clients EN ENTIER, même sans le prénom!
1 voteHello from the Mews product team.
Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions
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show guest names instead of Booking Owner in timeline
show guest names instead of Booking Owner in timeline
1 voteHello from the Mews product team.
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered as Mews will always show a reservation owner on the Timeline and all companions within the reservation detail in order to avoid large lists of names on the Timeline.
Thank you for sharing your suggestions.
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Multiple UserType and UserGroup in the Json data of key cutter integration
Being able to have multiple UserTypes and UserGroups would allow us to add common doors on rooms that require it. Right now only one of each is allowed per key cutter resulting in guests needing assistance to check in vs kiosk
1 voteHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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registration card
choose where you would like to print the text on the reg card (currently on the right hand margin and most guests read from left to right rather than right to left).
2 votesHi Simone,
Thank you for sharing your feedback. All headers on registration cards are left aligned, whereas free text fields added to the registration cards are right aligned during printing.
The reason the alignment is set this way, is to allow our uses and guests to easily see when text (such as a name or email for example) has been added to the registration card rather than having all the text stacked. The additional white space on left is added to allow users to write additional text without obstructing the original format.
The current format has been selected for ease of use. It is therefore unlikely that it will be adjusted in the near future.
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There should be a feature where guests can receive their booking confirmation in a PDF file.
At this moment booking confirmations are sent automatically by the system, you can not change it to a pdf file.
18 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Add the Note of booking to command email sent with new command
Hello Mewsers,
Would be awesome to add the note part of the booking in the automatic email sent for each new command.
Thanks !
10 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Extend Action log with the time it takes to complete a check in
I would like to see how long it takes my reception staff to do a check in. If the activity log showed the time from a reservation opened to the time they check it in.
3 votes
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