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Mews Operations (PMS)

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  1. 2 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap at this time, and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. Convert confirmed booking to optional

    2 votes

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  3. Integration with Tourist Center Bern

    1 vote

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  4. Admin to control employees profile picture, allow for the ability to enable/disable this function on employee level

    6 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  5. Auto responses for frequently asked questions within customer portal. Hotel to be able to customise own responses i.e what time can we check in? Do you have parking?

    2 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.   We are preparing integration with external tools which will help with this. Thank you for sharing your suggestions.

  6. It would be helpfull to see in the reservation summery how many double use and single users are in the booking. Especially in group bookings, you need to count every time when the client adjust the number and forwards the namelist.

    1 vote

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    unlikely  ·  0 comments  ·  Operations  ·  Admin →
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  7. On the check out report - once a guest has been checked out they disappear from the list. Can they just be moved in to a lower segment on the screen so that they can still be found from the check out report?

    1 vote

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    unlikely  ·  0 comments  ·  Operations  ·  Admin →
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  8. department: customer support
    We would like to be able to turn off the sound when a notification comes in.
    when we are talking to guests, it is very annoying when we hear a 'ping' in our ear all the time.
    if it is also possible to turn off the notifications completely, that would be great.

    2 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.


  9. Currently daily rate is not amendable once the bookings are created, with a status OPTION (not confirmed). We used to have it but not anymore.
    Also, we can never change room allocation if the booking is an option.

    2 votes

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    unlikely  ·  0 comments  ·  Operations  ·  Admin →
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  10. Being able to apply discounts on the fly from the New Reservation Screen with different rates based on the service. Example: 15% on Accommodation, 5% on F&B ... Revenues need to be reflected accordingly per Accounting category.

    3 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


  11. I want to pick which fields are mandatory in reservation screen (segment, company, phone number)

    10 votes

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    1 comment  ·  Operations  ·  Admin →
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    Hello,

    Thank you for your feedback and suggestion.

    All required fields in the PMS are based on legal requirements. It is unlikely that we will allow the modification of required fields, or the addition of mandatory fields that do no meet legal standards in each region in the near future.

  12. If you have been off for a few days, when you log in you receive all past messages which is annoying. Would it be possible to only receive message sent/received for the day you log in versus past history of messages?

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  13. 1 vote

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  14. L'écran "aperçu des réservations" montre les arrivées en commençant par les prénoms et non les noms. Ceci serait plus simple d'avoir les noms des clients EN ENTIER, même sans le prénom!

    1 vote

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.  Thank you for sharing your suggestions

  15. If you want an employee to be an administrator, you can't take some tasks out of the menu and letting him or her still be an admin.
    For exemple, an GM assistant is an admin but I don't want to allow him to charge CC on line. Message says "impossible to take this privilege admin out as the employee is already an admin"

    2 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  16. show guest names instead of Booking Owner in timeline

    1 vote

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    Hello from the Mews product team. 


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered as Mews will always show a reservation owner on the Timeline and all companions within the reservation detail in order to avoid large lists of names on the Timeline.


    Thank you for sharing your suggestions.

  17. Being able to have multiple UserTypes and UserGroups would allow us to add common doors on rooms that require it. Right now only one of each is allowed per key cutter resulting in guests needing assistance to check in vs kiosk

    1 vote

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  18. choose where you would like to print the text on the reg card (currently on the right hand margin and most guests read from left to right rather than right to left).

    2 votes

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    Hi Simone,

    Thank you for sharing your feedback. All headers on registration cards are left aligned, whereas free text fields added to the registration cards are right aligned during printing.

    The reason the alignment is set this way, is to allow our uses and guests to easily see when text (such as a name or email for example) has been added to the registration card rather than having all the text stacked. The additional white space on left is added to allow users to write additional text without obstructing the original format.

    The current format has been selected for ease of use. It is therefore unlikely that it will be adjusted in the near future.

  19. At this moment booking confirmations are sent automatically by the system, you can not change it to a pdf file.

    18 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  20. Hello Mewsers,

    Would be awesome to add the note part of the booking in the automatic email sent for each new command.

    Thanks !

    10 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

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