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  1. It would be very handy to be able to assign a certain product to a room category.

    For example, we have a room category that is dog-friendly and we charge a one off fee. I want the guests to have the option to select the product when making a booking but also restrict them from booking it in another room category.

    38 votes

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    8 comments  ·  Other  ·  Admin →
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    unlikely  ·  Mews Product Team responded

    Hi, thank you very much for the idea!
    I must let you know that is unlikely to happen in the near future, but the idea will be still open for voting and we will keep an eye on it! Many thanks and talk to you all soon!

  2. 23 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  3. Message visibility

    Customer Messages should be attached directly to the customer profile, so that all hotel staff can easily access/read/react to the conversation.

    In that way, only unread messages would appear in the general customer message board and that would clear the clutter.
    There could even be a message icon on every reservation badge, so that the staff can access customer-hotel conversations directly.

    19 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  4. To prevent messages from being sent with a typing error, it would be useful to click 'enter' twice before sending a message in Mews.

    17 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  5. We want to close an internal chat, since it is causing a lot of confusion. There should be an option to close or delete chats

    12 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  6. Would be nice if the occupance and availability report could als be with option to include products in rates.

    12 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  7. 11 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  8. Add Channel Manager to a product portfolio to reduce cost of using a 3rd party channel manager.

    10 votes

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    Thanks for the submission. We have a direct integration with booking.com, and are considering some of the other major channels as well. However this is very time consuming in both development as well as maintenance. It is currently unlikely we'll be able to fully cover channel management like the channel managers today can. 

  9. The notifications window and the information "order created"is a bit pointless since it doesn't show any more information. In order to find out what order was created you have to click on order created and you will be send to the reservation. It would make more sense to at least show a booking umber or name in the notifications window next to order created.

    10 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  10. Is more important to know how many ROOMS and not GUESTS are arriving/departing day by day in the Dashboard overview.

    9 votes

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    Hello from the Mews product team. 


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  11. We would like to be able to make paragraphs (by using the enter key) in the messages we get from and send to guests.

    8 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  12. 8 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

  13. When creating vouchers - they need to be able to be made hidden and only appear when you select the TA or OTA that it is connected to. I need this created urgently please.

    7 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.

  14. It would be great to extend the use of the message app also to non-guests. A link/button for on our website and in the regular e-mails, would be great.

    7 votes

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  15. 7 votes

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    unlikely  ·  Anonymous responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  16. It could be useful to have a search bar within the left panel, so that we can jump to the right section directly, instead of clicking through the various path to get somewhere specific.
    (Sorry if that’s something you already considered)

    7 votes

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestion

  17. If one got more then 3 converstaions ongoign in help center with you Mews guys it is really difficult to find the topic one would further communicate in. Something like a title or such would be very helpful.

    7 votes

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    unlikely  ·  Mews Product Team responded

    Hello,

    We have contacted support and they addressed this with intercom. However, as we don’t have power over their roadmap and prioritization (we are just one vote as their account), we decided to put the idea as unlikely. We will let you know if we get different response in the meantime.

    Thank you!

  18. I would like cancelled product orders to completely dissapear from product orders when cancelled.

    6 votes

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    unlikely  ·  1 comment  ·  Other  ·  Admin →
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  19. I would like to set a "Minimum advance reservation" restriction 4 hours before midnight (8 pm). Then customers cannot reserve online after 8 pm for reservations on that day of arrival. Our reception closes at 9 pm. This way our reception has at least 1 hour to help guests with information (digital keys, night safe) for a late arrival.

    6 votes

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

  20. We use the Mews messages for some internal announcements.

    It would be great it there is an option to delete (internal) messages threads and to remove members from the thread.

    6 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. [reason] Thank you for sharing your suggestions.

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