499 results found
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Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?
Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?
1 vote -
Add the UpdateUTC property to the responses of endpoints where it can be used in the call
In order to optimise data processing when we make calls to the /getall of reservationGroups, resourceCategories and taxaxions with the updateUTC, we should also have it in the responsee
1 vote -
Open "Chat with us" messages to Integrators/Third-party services
Within Mews mails sent out to guests, there is a “Chat with us” button that allows guests to initiate conversations with the hotel. These messages can currently only be viewed inside of MEWS itself and not within third-party integrations/services.
By allowing other services or integrators to access these messages, integrators would be able to enhance their service offerings by providing a unified communication platform, improve operational efficiency by centralizing guest interactions.
7 votes -
Request to add OTA/Booking source name value in addition TravelAgencyId
Request to include the name value for OTA/Booking source, this'll help make it easier to identify across the board, since TravelAgencyId currently can vary for each customer.
2 votes -
Catching mealplan code from the Connector API
In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.
Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.
3 votes -
Expand Keywords for Channel Manager Notes/Comments
Right now, Mews decides what integrates as "general notes" or "channel manager notes" depending on the keywords from the logs. Clients would like us to consider expanding the keywords for channel manager notes so the comments can be integrated as channel manager notes all the time in the reservations.
1 vote -
Restriktionen voreinstellen
Aktuell kann man eine Restriktion für denselben Tag nicht voreinstellen. Für Hotels die nicht 24 Stunden besetzt sind, ist es hilfreich, wenn eine Restriktion zum Schließen des aktuellen Tages bereits im Voraus mit einer Uhrzeit eingestellt werden kann. So wäre man noch bis zur Wunschzeit buchbar und geht nicht das Risiko ein, dass eine Buchung nach Schließung des Restaurantbetriebes reinkommt oder dass man schon viel früher nicht mehr buchbar ist, wenn die Rezeption früher schließt.
3 votes -
Need an option to enable/disable webhook events for multiple properties
If an object (for our case, it is Customers object) is global across all the properties then there should be an option to enable or disable for selected properties to receive those webhook events. Currently there is no option for it to enable/disable from user settings.
Integrators do not need to receive same data event(s) across all the properties if single property data event is enough for their business cases.
Also it will be good for less cpu cycles or usage of the server resources. Although it doesn't matter sometimes, depending on the context.
Thanks.
4 votes -
3 votes
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Resdiary table reservations automatically canceled when stay is canceled.
Resdiary table reservations should be automatically canceled if the stay is canceled.
It would be ideal to ask whether you would also like to cancel the table reservation(s).7 votes -
Show Resdiary table reservations in the booking and not just in the guest profile
Resdiary table reservations are created and managed in the guest profile via a separate tab. This really works great!
But it would be very helpful if you could also see the reservation in the room reservation, or at least a symbol that there is a table reservation.6 votes -
connect mews with instagram book now button
Integrate mews with instagram book now button so guests can book direct in the platform
7 votes -
Supporting Multi-Property Reservations in a Single Request
We propose enhancing the /api/connector/v1/reservations/add endpoint to allow reservations for multiple properties to be processed in a single request. This functionality would enable guests to seamlessly make reservations across multiple properties, enhancing user experience and operational efficiency.
Currently, this is not possible because the endpoint requires ClientToken, AccessToken, and ServiceId at the root level, which ties the request to a single property. A possible solution could involve modifying the request body structure to include ClientToken, AccessToken, and ServiceId within each reservation. This would allow multiple property reservations to be handled in a single API call.
An alternative could be adding…
1 vote -
Missing Integration with ERP DATISA
Datisa is a ERP. Whit good penetration in Spanish Market
2 votes -
Loyalty program by Synxis
The hotel receive from Synxis reservations and are able to receive in guest profile information relate to the loyalty program. The hotel received this information in the guest profile:
-The loyalty program
-Membership Number
-Membership levelThe request was for:
-Marriott Bonvoy
-Preferred hotels and resorts6 votes -
Integration with Innovahotel
Innovahotel for Kiosk solution. Current situation of this integration "Negotiating".
2 votes -
2 votes
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Sort taxes per category
Today,
Any client can have taxes in Mews.
- Some have taxes under the taxe section / (difference between net and gross value)
- Some set taxes under packages (like City Tax)
- Some set fees under packages (like Breakfast)The Connector API can provide a list a tax name and tax code. but these 2 parameters are manual, there is no way to dynamically know that a tax is a City Tax, a VAT, a service charge or something else. (Except by having a regular contact with the client to be notified about the category of each new tax,…
2 votes -
Missing Integration Hotetec CM
Customer want to keep their CM. Integration with Hotetec is a must for them.
2 votes -
Mother Company Revenue in Analytics
Currently the revenue of a Mother Company in Mews Analytics is only shown as a Company on its own. Let's say a Mother Company has 1 Daughter Company. Both companies show revenue in Analytics separately, but the Mother Company does not show the revenue of both companies - which is a need for Mother Companies.
1 vote
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