175 results found

1. Connector API: Allow for connecting all accounting items to reservations.

   Currently most accounting items (aside from those created as part of the initial reservation order) are attached only to the customer, not the reservation. A common part of many revenue management system designs is attaching all charges to the reservations they are associated with, to allow for showing breakdowns of all revenue by things like room types, rate plans, and origin. The Mews dashboard should allow users to associate a charge with a reservation when they create it, so that when all accounting items are queried from the Connector API they can all be easily connected to their corresponding reservation.

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Connector API: Retrieve customer files

   With this endpoint, integrators would be able to retrieve customer files from Mews such as the registration card which was digitally signed on the Mews Operator.

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

3. Connector API: Remove scheduled payment

   With this endpoint, an integrator (i.e. Zapier) would be able to remove a scheduled payment for certain reservations.

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   idea to upvote  ·  0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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4. GetAllReservations ChannelNumber

   The GetAllReservations (ver 2023-06) Request does not support the ChannelNumber anymore (like it did in the deprecated version). For our Kiosk solution this is an essential, as guests from OTA's usually only know their Channel Confirmation Number.
   Could you please extend the GetAllReservations Request with ChannelNumber befor discontinuing the deprecated version?

   Thanks

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   idea to upvote  ·  2 comments  ·  Connector API  ·  Delete…  ·  Admin →
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5. Export users from the API or report

   Given that I'm a hotel group, as the person responsible for application security, I'd like to be able to export the list of my users for each property with their associated roles and permissions via the API and a report,
   so that I can check that the right people have access to the right establishments with the right permissions and automate the process.

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   idea to upvote  ·  0 comments  ·  Connector API  ·  Delete…  ·  Admin →
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6. Catching mealplan code from the Connector API

   In order to display Mealplan informations directly on metasearch, we would like to catch this information as a standard mealplan code (RO, BB, HB, FB, AI) directly from the Connector API.

   Clients will be invited to set a mealplan code next to their Rateplans or products if they want to disply this information on metasearch dynamically.

   3 votes

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7. Airship CRM
   3 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   
   

8. Webhook for merged accounts

   There is currently no way to know when two accounts have been merged which leads to deprecated data in the partner system

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   
   

9. Machine readable error message in a 403 Forbidden response

   Problem description:

   When we are getting a 403 Forbidden response, we only have the error message to go on about what the actual issue is. This can be an invalid rate plan or Mews being busy for a minute.

   As documented (https://mews-systems.gitbook.io/connector-api/guidelines/responses#response-codes), these error messages are translated in the client language, so these can be displayed to the end user.

   For example the 403 Forbidden response on /rates/updatePrice can be this:

   {
   "Message": "Une autre opération est en cours. Veuillez réessayer dans quelques secondes.",
   "DebugDetails": null,
   "Details": null
   }

   This message contains no machine readable information about the error. The message above is a French 'please try again later', but a 403 response can contain any random error message in any language.

   As the message above is a soft fail (try again later), and other error message might be a hard fail, these responses might be handler differently in the connecting application. In this case we want to do an automatic retry in a minute, but with a hard fail me might need to handle the error differently.

   There is no method in place to distinguish error message other than to parse the translated error string, which is undoable.

   Proposed solution:

   It would be nice if there could be some technical error message or error code added to the response, so we can use that instead of the end user error message. Something machine readable.

   Problem description:

   When we are getting a 403 Forbidden response, we only have the error message to go on about what the actual issue is. This can be an invalid rate plan or Mews being busy for a minute.

   As documented (https://mews-systems.gitbook.io/connector-api/guidelines/responses#response-codes), these error messages are translated in the client language, so these can be displayed to the end user.

   For example the 403 Forbidden response on /rates/updatePrice can be this:

   {
   "Message": "Une autre opération est en cours. Veuillez réessayer dans quelques secondes.",
   "DebugDetails": null,
   "Details": null
   }

   This message contains no machine readable information about the… more

   3 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

   
   

10. API call to close tasks

    It would be great to have a API call that allows, changing of status of a tasks or at least to close a task.
    when using tasks for automations having a status that could be change in the API would make the process much more reliable.

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    
    

11. Websocket or Webhook notification about Accounting Items updates

    We need to get notification via Websocket or Webhook about Accounting Item updates, especially about payments.

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    
    

12. Accounting (Order) Items should also have the "name" just like extended items have in the reservations query

    If you receive accounting items via reservations/getall with extent of items, you will receive a "name" field. This "name" field is what the customer sees:
    Things like: Tourism Fee (Adults), Night 22-12-2022.
    But if you query accountingitems/getAll for a specific reservation, you do not get this "name" field. You only receive a revenue type with a possible discriminator.

    Please add the "name" field too...

    3 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    
    

13. Changeable language parameter for guests

    A customer currently has the parameter which is not editable via api request, since it's supposed to be the website language of the guest within the Mews UI.
    We would need an additional, editable parameter for language.

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    
    

14. Add age classification property to Connector API

    The Classification "Adult"/"Child" is not available in the API when requesting all age categories.

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15. Include CompanyId in Availability Blocks API

    When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company profiles, otherwise they would need to keep the master list somewhere else

    When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company… more

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    idea to upvote  ·  Adminjord.sips (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

16. Expose Flag In getAllBills to determine if POS item

    This task would be to expose a new flag in the

    https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills

    API Endpoint that would determine whether a particular bill item originated from POS.

    You may need to have this flag set to true when items are pushed into Mews.

    What's our Use Case?

    We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.

    However, we only want POS specific items, other items not originating from POS we don't want.

    Alternatively, there may be an option to get a list of interfaces that the Mews account is currently connected to. And perhaps have an origin ID or something that could associate back to the list of interfaces.

    This could assist us greatly in managing revenue between both systems.

    This task would be to expose a new flag in the

    https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills

    API Endpoint that would determine whether a particular bill item originated from POS.

    You may need to have this flag set to true when items are pushed into Mews.

    What's our Use Case?

    We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.

    However, we only want POS specific items, other items not originating from POS we don't want.

    Alternatively, there may be an option to get a list of interfaces that the… more

    3 votes

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    idea to upvote  ·  Adminjord.sips (Product Manager, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

17. Initiate key cutter from API

    There is a possibility to click "Create keys" in the Mews Admin to create keys by the Salto key cutter system. However we want to automize this through the API, so that keys can be automatically generated for guests, e.g. an hour before check-in.

    3 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

18. Zapier: New guest kiosk checkin

    Nikki here, reaching out from Zapier Support. One or more of our mutual customers has requested a new feature in your app.

    Specifically, they'd like to be able to trigger a Zap off when a new guest checks in at a Mews kiosk (in order to send notifications to their team that the guest has arrived).

    3 votes

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    idea to upvote  ·  Josef Lapka responded

    Please upvote this idea if you feel that this will be useful for you.

19. Connector API: Get all rates' pricing for an interval

    Currently, RMSs can call 1 rateID for any interval. It would be helpful to call all rateIDs for an interval instead.

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

20. Connector API: Extend "Update reservations" state (optional/confirmed)

    Currently, the reservation state can be updated from Optional to Confirmed via the API. Extending this would allow for the state of the reservation to be changed from Confirmed to Optional.

    3 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.