157 results found
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Connector API: Add get auto-login link for reservation online check-in
API POST parameters:
- Reservation ID
- Client Token
- Access token
Returns link to auto-login for reservation online check-in
Use Cases:
Send scheduled transactional emails for costumers to fill the check-in online.
Ops team doesn't have to trigger the email manually via Commander.
Push more relevant information inside the email.
Don't get emails from a different domain for the online Check-in.
Get ownership of the tone in the communications with our clients.
62 votesWe reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.
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PayPal as an External Payment Type
Paypal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.
33 votes -
Attach Company Id to bills
Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.
One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.
30 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Payment Requests on the API
The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.
30 votesHello,
We would like to hear if you’d have an interest in this idea, if yes, please upvote!
Thanks,
Jovana -
Connector API: Remove stay products from reservation
With this endpoint, an integrator would be able to remove a stay product from a reservation through the Connector API.
28 votes -
Connector API: Update Reservation with Notes
Integrators are currently not able to update a reservation already existing in Mews with notes. Creating an update reservation endpoint would allow an integrator to do so.
27 votes -
Connector API: Get all employees
Currently via the Connector API, you're not able to retrieve information about employees in the enterprise. With this endpoint, information such as creator and created date would be visible.
26 votes -
Expose "Reservation Source" field via API
It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.
23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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accounting items have no date created/modified/cancelled
You can not gather some historic information about accounting items:
- When was it created?
- When was it last modified?
- When was it cancelled (/closed)?23 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Websocket Event: Online Check In
We'd like to be able use a websocket to monitor when a guest has checked in online in Mews to be able to send the guest a mobile key.
23 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Filter Items for Type or/and subType
we are retrieving reservation data and are looking for the attached products.
Currently, we use /reservations/getAll and extend the items:true. Thin gets us Items with SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue). We are only interested in the Product-reated items.
to save resources we would appreciate either an extra endpoint /items/getAll (equivalent to /accountingItems/getAll ) with the possibility of filtering those Items after SubType (ProductOrder/SpaceOrder) or Type (ProductRevenue/ServiceRevenue) and reservationIDs or even better a filtering for Type/Subtype in the reservations/getAll endpoint.21 votes -
Endpoint accountingItems/getALL: return "external Identifier" field in PaymentItems
In MEWS GUI, PaymentTab of Customers' profile, we can add external payment and fill "external identifier" field on this external payment.
But this field is not available uisng API.
We need it to identify cheque (n° of cheque)21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include Cancellation Reason in Reservations/getall
In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
- COVID-19
- Other
- Confirmation missed
- Booked elsewhere
- Force majeure
- Guest complaint
- No show
- Price is too high
- Service not available
- Input error
- Invalid payment
- Travel agency
- Requested by guest21 votes -
Connector API : send rates policy
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.
20 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expand Webhook functionality to match current Websocket options
Currently, an integration partner can listen to Websocket notifications to receive real time updates on reservations, command, and space events.
reference: https://mews-systems.gitbook.io/connector-api/websockets
It would be nice to match this in the Webhook options
20 votes -
Make Creator and Closer data from Bills & Invoices report available via the API
Can we have the Creator and the Closer in the from the Bills & Invoices report be available on the back-end data so we can use it for user reporting and monitoring?
19 votes -
Company Information on Customer Profile
Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.
18 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Extract Rate Segment and Rate Descriptions through rates/getall API call
The current rates/getall API call does not bring up the Rate Description and Rate Segment.
Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.
Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…
16 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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iDeal as an External Payment Type
iDeal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.
15 votes -
Ability to cancel Accounting items
We are able to create new accounting items (creating an order, adding a product to a reservation) but we cannot "Cancel" those items afterwards.
We have an integration that creates items and we keep a reference to them, but we don't have the ability to cancel them when our own data requires it, so we get de-synced.
Would it be possible to have this operation available through Connector API? It is something that can already be done in Mews Commander with the click of a button.
14 votes
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