I think, the new billings view is illegible and I wish, the old view will stay for ever. It was easier. I don't know, why Mews is changing something what is working well!!
Thank you for your feedback.
As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.
Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.
We’ve split the new billing screen into two views for you:
Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.
To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:
Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.
To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:
Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.
Unpaid / Unassigned items
The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.
Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.
Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.
You can learn more about unassigned items in both the individual and group billing learning paths linked above.
Moving bill items
Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!
If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:
Cancelling and rebates
Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.
What’s next for billing?
Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.
As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.
If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.
Nicolas L. commented
MEWS TEAM PLEASE LISTEN TO YOUR CUSTOMERS ! Bring us back to the old billing screen ! Everybody is complaining about the new billing screen
Hotel Apollofirst Boutique Hotel commented
We do agree, this is really unclear and all our staff hates it.
Pauline van Nes, Assistant Manager Apollofirst Boutique Hotel Amsterdam
Chiehong Weng commented
Agreed! The new billing screen shows a lot less information than the old screen. And the new billing is less user friendly.
Please retain old billing screen
Tara P commented
Yes, please change it back. it doesnt work for groups and is not user friendly at all. Tara
Kaylah Phillips commented
Paige S commented
The old billing does need some improvement. It needs to show the date of the charge for example but the new version is very hard to use and understand.
Bonnie Lewis commented