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1. Remove the new billing screen

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   6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   Hello,

   Thank you for your feedback.

   At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

   Bonnie Lewis shared this idea  ·  November 27, 2020

2. new billing

   92 votes

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   8 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello,

   Thank you for your feedback.

   As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

   To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

   https://vimeo.com/manage/307670879

   Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

   To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

   https://help.mews.com/en/articles/4529072-get-to-know-group-billing

   Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

   Unpaid / Unassigned items

   The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

   Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

   Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

   You can learn more about unassigned items in both the individual and group billing learning paths linked above.

   Moving bill items

   Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

   If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

   https://vimeo.com/485552498

   Cancelling and rebates

   Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

   What’s next for billing?

   Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

   As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

   https://www.mews.li/app/release-notes

   If you feel there are features missing between the new and old billing screen, please do let us know and we will be happy to resolve this for you.

   Hello,

   Thank you for your feedback.

   As you may know we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

   Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

   We’ve split the new billing screen into two views for you:

   Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by… more

   An error occurred while saving the comment
   Bonnie Lewis commented  ·  November 27, 2020  ·  Edit…  ·  Delete…

   Agree!!

   Save Submitting...
   Bonnie Lewis supported this idea  ·  November 27, 2020

3. Send invoice directly to company profile

   390 votes

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   27 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   released  ·  AdminWendy Tapia (Senior Product Manager, Finance, Mews Systems) responded

   Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - Thank you again for sharing your idea!

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   Bonnie Lewis commented  ·  November 05, 2020  ·  Edit…  ·  Delete…

   When clicking the envelope button on the invoice screen, we should be able to have the option to send direct to the customers email address in the profile OR to a custom email address, such as an accountant, partner, booker or work/personal email address on request.

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   Bonnie Lewis supported this idea  ·  August 18, 2020

4. Commander Application - Push alert to app once a room is checked-out for houskeeping

   93 votes

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   idea to upvote  ·  3 comments  ·  Housekeeping  ·  Delete…  ·  Admin →
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   Bonnie Lewis commented  ·  October 31, 2020  ·  Edit…  ·  Delete…

   It would be great if our housekeepers received a notification or ping to their app when a guest checks out or requests a service.

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   Bonnie Lewis supported this idea  ·  October 31, 2020

5. Allow to select multiple rooms when creating a new 'out of order block'

   145 votes

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   11 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team,

   Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

   Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

   Bonnie Lewis supported this idea  ·  October 31, 2020

6. Display consumption date on the bill

   54 votes

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   3 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   on the roadmap  ·  AdminJosef Lapka (Admin, Mews Systems) responded

   Hey Mewsers, Good News! We started working on your feature request and the consumption dates will be more clearly visible on the invoices soon.

   Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!

   The next webinar is tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021

   Your Mews Product Team

   Bonnie Lewis supported this idea  ·  August 18, 2020

7. Customer email log

   58 votes

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   on the roadmap  ·  2 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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   Bonnie Lewis supported this idea  ·  August 18, 2020

8. Consumption date for "Once" products

   134 votes

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   19 comments  ·  Mews Analytics  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hi Mewsers!

   We are very happy to inform you that we have officially released a new filter in the Guest in house report, that will allow you to view products consumed during the report’s selected interval.

   We hope this update will help your teams handle the morning breakfast rush a little easier.

   To learn more about the update, please visit our release notes page.

   https://www.mews.li/app/release-notes

   Bonnie Lewis supported this idea  ·  August 18, 2020

9. Resources (parking lots, meeting rooms, co-working spaces and others) can be offered through multiple services

   76 votes

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   6 comments  ·  Revenue Diversification (Spacetime)  ·  Delete…  ·  Admin →
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   on the roadmap  ·  AdminMartin Kucera, Product Manager (Admin, Mews Systems) responded

   Dear Mews Customers, 

   
   

   I have a fresh update from our development.

   
   

   Solution for parking, office and meeting room management has been live and helping hundreds of Mews customers diversify their revenues for quite some time. 

   
   

   With the recent release of hourly reservations (details here https://releases.mews.com/en/introducing-hourly-services-to-maximize-your-revenue-PuFPZIwq), we are making it even easier to manage these services. 

   
   

   In the coming months, the team will be focusing on improvements for long stays (pro-rata, precise reporting, flexible products & housekeeping intervals etc.)

   
   

   If you wish to start using some of the new bookable services, please, reach out to your Customer success representative or follow this step-by-step guide https://help.mews.com/s/article/create-new-bookable-services.

   
   

   Kind regards,

   
   

   Martin Kucera

   Senior Product Manager

   Mews

   Bonnie Lewis supported this idea  ·  August 18, 2020

10. Extending an in house booking - Mews changes room allocation

    112 votes

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    idea to upvote  ·  11 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Bonnie Lewis supported this idea  ·  August 18, 2020

11. keep the same price when changing the dates of a reservation

    132 votes

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    idea to upvote  ·  10 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Bonnie Lewis supported this idea  ·  August 18, 2020

12. Search for overbookings

    487 votes

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    15 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Review of Mews Search starting and in exploration phase

    Bonnie Lewis supported this idea  ·  August 18, 2020

13. Notes - general improvements

    46 votes

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    6 comments  ·  Guest profile  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Bonnie Lewis supported this idea  ·  August 18, 2020

14. Undo booking cancellation

    823 votes

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    53 comments  ·  Service Management  ·  Delete…  ·  Admin →
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    released  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

    Hi Everyone,

    
    

    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 

    
    

    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 

    
    

    More information can be found in this release note. 

    
    

    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 

    
    

    Warmest regards,

    Nienke 

    Bonnie Lewis supported this idea  ·  August 18, 2020